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Starzino Casino

Player complaints and reviews about Starzino Casino, plus its operator (Stars Partners), licences and welcome offers.

starzino.com
Capture of the Starzino Casino website

About

Starzino Casino belongs to the Stars Partners affiliate programme. The site launched in 2024. It holds a licence from Costa Rica Gambling. The interface is available in 6 languages, including English, German, Swedish, Norwegian. 19 account currencies are listed, including Euros, Swedish kronor, Czech Republic korunas, Polish zlotys. We list 6 welcome offers.

Starzino Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Starzino Casino site for Germany, we found 4 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    CASHBACK & RAKEBACK

    Erhalte tägliches Cashback von bis zu 20 % und sofortiges Rakeback von bis zu 15 %.

  2. 2

    PREISE FÜR DAS AUFSTEIGEN

    Jedes Mal, wenn Sie ein neues VIP-Level erreichen, erhalten Sie exklusive Belohnungen. Es gibt zudem einige Meilenstein-Stufen. Wenn Sie diese erreichen, können Sie Mega-Boni wie Echtgeldpreise oder Superpreise – wie einen Ford Mustang Mach-E – gewinnen.

  3. 3

    VIP-CASHBACK

    Level auf und öffne Echtgeld-Boni und das Glücksrad

Player Intelligence

440 records

What players report about Starzino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

4

67% resolved, of those with a known outcome

Total reviews

436

Across all review sites

Player rating

2.9 / 5

Trustpilot 2.9

GEO markets

15

Countries stated on 100% of records

Starzino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Starzino Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 4 complaints and 436 reviews about Starzino Casino on 2 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 74 reviews. Reviews are down 61% on the 12 months before (188). The average review rating fell from 3.19 to 2.05 out of 5 year on year.

Reviewers give Starzino Casino 2.78 out of 5 on average over 436 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 53% are one or two. The review sites’ own scores average 2.9 out of 5 on one site. By that score, Starzino Casino ranks 2,572nd of 4,286 rated casinos. Reviewers most often praise “Customer support” (107 reviews), “Games” (39 reviews) and “Withdrawals” (39 reviews). The most common criticism concerns “Withdrawals” (170 reviews), “Customer support” (123 reviews) and “Trust & licence” (114 reviews).

The countries players state most often are Netherlands (84%), Germany (6.8%) and Sweden (2.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Starzino Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal75%3
  • Payments & refunds25%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%2
  • Open25%1
  • Unresolved25%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars37%162
  • 4 stars5.7%25
  • 3 stars4.4%19
  • 2 stars3.2%14
  • 1 star50%216
Share of 436 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support27%107
  • Games9.8%39
  • Withdrawals9.8%39
  • Website & app6.3%25
  • Bonuses4.5%18
  • Deposits & payment methods2.5%10
Share of the 398 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals43%170
  • Customer support31%123
  • Trust & licence29%114
  • Account9.3%37
  • Bonuses6.3%25
  • Fairness & RTP4.5%18
Share of the 398 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands84%370
  • Germany6.8%30
  • Sweden2.3%10
  • Poland1.8%8
  • Austria0.9%4
  • Belgium0.7%3
  • France0.7%3
  • Norway0.7%3
  • Finland0.5%2
  • Italy0.5%2
  • Other countries1.1%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–341.56
20252–1843.09
20240–2182.71

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4362.9 / 5
Casino Guru4––

Block 11

Latest complaints and reviews

The newest records about Starzino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Starzino Casino

Who owns Starzino Casino?

Starzino Casino is operated by SOCIEDAD DE RESPONSABILIDAD LIMITADA and runs under the Stars Partners affiliate programme.

Is Starzino Casino licensed?

Yes. Starzino Casino holds a licence from Costa Rica Gambling.

When was Starzino Casino founded?

Starzino Casino launched in 2024.

Which currencies does Starzino Casino accept?

Currencies listed for Starzino Casino: Euros, Swedish kronor, Czech Republic korunas, Polish zlotys, Norwegian kroner, US dollars, Canadian dollars, Bitcoin and 11 more. Its site is available in 6 languages: English, German, Swedish, Norwegian and 2 more.

What welcome bonuses does Starzino Casino offer?

6 welcome offers are listed for Starzino Casino. The first on the list is “100% up to €500, 1st Deposit Bonus at Starzino Casino”, with a 40× wagering requirement.

Which countries is Starzino Casino available in?

Starzino Casino is listed in 8 markets: Belgium, Canada, Czechia, France, Germany, Norway, Poland, Sweden.

What bonuses and promotions does Starzino Casino run in Germany?

We read 4 live offers for Germany on the Starzino Casino site itself.

Does Starzino Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 3 tiers.

What do players say about Starzino Casino?

Players have filed 4 complaints and written 436 reviews about Starzino Casino. Players rate Starzino Casino 2.9 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Starzino Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 43% of the rated reviews give four or five stars, and 53% give one or two.

How many complaints has Starzino Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Starzino Casino.

Where do Starzino Casino’s players come from?

The countries named most often in complaints and reviews about Starzino Casino are Netherlands (84%), Germany (6.8%) and Sweden (2.3%).