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Casino profile

IgoBet Casino

Player complaints and reviews about IgoBet Casino, plus its operator (Stars Partners), licences and welcome offers.

igo.bet
igo.bet
Capture of the IgoBet Casino website

Profile

Website
igo.bet
Established
2025
Operator
Stars Partnersaffiliate programme
Company
Sapphire Summit
Licences
Languages
  • English
  • Italian
  • Greek
  • French
Currencies
  • Euros
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • Binance Coin
  • ADA
  • TRON
  • Dash

About

IgoBet Casino belongs to the Stars Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages: English, Italian, Greek, French. 13 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list 18 welcome offers.

IgoBet Casino is listed in 3 markets: France, Belgium and Italy. On the IgoBet Casino site for Finland, we found a loyalty programme with 51 tiers.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

18 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

51 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BEGINNER

    BEGINNER Wheel Bronze

  2. 2

    1 LVL

    1 LVL Rakeback 1% Wheel Bronze

  3. 3

    2 LVL

    2 LVL Rakeback 2% Cashback 1% Max Cashback 200 Eur Level Prize 1 Eur Wheel Bronze

  4. 4

    3 LVL

    3 LVL Rakeback 3% Cashback 2% Max Cashback 300 Eur Wheel Bronze

  5. 5

    4 LVL

    4 LVL Rakeback 3% Cashback 3% Max Cashback 400 Eur Level Prize 2 Eur Wheel Bronze

  6. 6

    5 LVL

    5 LVL Rakeback 4% Cashback 3% Max Cashback 500 Eur Wheel Silver

  7. 7

    6 LVL

    6 LVL Rakeback 4% Cashback 5% Max Cashback 750 Eur Level Prize 3 Eur Wheel Silver

  8. 8

    7 LVL

    7 LVL Rakeback 5% Cashback 5% Max Cashback 1000 Eur Wheel Silver

  9. 9

    8 LVL

    8 LVL Rakeback 5% Cashback 6% Max Cashback 1250 Eur Level Prize 5 Eur Wheel Silver

  10. 10

    9 LVL

    9 LVL Rakeback 6% Cashback 6% Max Cashback 1500 Eur Wheel Silver

  11. 11

    10 LVL

    10 LVL Rakeback 6% Cashback 7% Max Cashback 1750 Eur Level Prize 10 Eur Wheel Silver

  12. 12

    11 LVL

    11 LVL Rakeback 6% Cashback 7% Max Cashback 2000 Eur Wheel Gold

  13. 13

    12 LVL

    12 LVL Rakeback 7% Cashback 7% Max Cashback 2500 Eur Level Prize 15 Eur Wheel Gold

  14. 14

    13 LVL

    13 LVL Rakeback 7% Cashback 8% Max Cashback 3000 Eur Wheel Gold

  15. 15

    14 LVL

    14 LVL Rakeback 7% Cashback 8% Max Cashback 3500 Eur Level Prize 25 Eur Wheel Gold

  16. 16

    15 LVL

    15 LVL Rakeback 8% Cashback 8% Max Cashback 4000 Eur Wheel Gold

  17. 17

    16 LVL

    16 LVL Rakeback 8% Cashback 9% Max Cashback 4500 Eur Level Prize 50 Eur Wheel Gold

  18. 18

    17 LVL

    17 LVL Rakeback 8% Cashback 9% Max Cashback 5000 Eur Wheel Gold

  19. 19

    18 LVL

    18 LVL Rakeback 8% Cashback 9% Max Cashback 5500 Eur Level Prize 75 Eur Wheel Gold

  20. 20

    19 LVL

    19 LVL Rakeback 9% Cashback 9% Max Cashback 6500 Eur Wheel Platinum

  21. 21

    20 LVL

    20 LVL Rakeback 9% Cashback 10% Max Cashback 7000 Eur Level Prize 100 Eur Wheel Platinum

  22. 22

    21 LVL

    21 LVL Rakeback 9% Cashback 10% Max Cashback 7500 Eur Wheel Platinum

  23. 23

    22 LVL

    22 LVL Rakeback 9% Cashback 10% Max Cashback 8000 Eur Level Prize 250 Eur Wheel Platinum

  24. 24

    23 LVL

    23 LVL Rakeback 9% Cashback 10% Max Cashback 8500 Eur Wheel Platinum

  25. 25

    24 LVL

    24 LVL Rakeback 9% Cashback 11% Max Cashback 9000 Eur Level Prize 500 Eur Wheel Platinum

  26. 26

    25 LVL

    25 LVL Rakeback 9% Cashback 11% Max Cashback 10000 Eur Wheel Platinum

  27. 27

    26 LVL

    26 LVL Rakeback 10% Cashback 11% Max Cashback 10500 Eur Level Prize 750 Eur Wheel Platinum

  28. 28

    27 LVL

    27 LVL Rakeback 10% Cashback 11% Max Cashback 11000 Eur Wheel Platinum

  29. 29

    28 LVL

    28 LVL Rakeback 10% Cashback 12% Max Cashback 11500 Eur Level Prize 1000 Eur Wheel Platinum

  30. 30

    29 LVL

    29 LVL Rakeback 10% Cashback 12% Max Cashback 12000 Eur Wheel Diamond

  31. 31

    30 LVL

    30 LVL Rakeback 10% Cashback 12% Max Cashback 12500 Eur Level Prize 1500 Eur Wheel Diamond

  32. 32

    31 LVL

    31 LVL Rakeback 10% Cashback 12% Max Cashback 13000 Eur Wheel Diamond

  33. 33

    32 LVL

    32 LVL Rakeback 10% Cashback 13% Max Cashback 13500 Eur Level Prize 2000 Eur Wheel Diamond

  34. 34

    33 LVL

    33 LVL Rakeback 11% Cashback 13% Max Cashback 14000 Eur Wheel Diamond

  35. 35

    34 LVL

    34 LVL Rakeback 11% Cashback 13% Max Cashback 14500 Eur Level Prize 3000 Eur Wheel Diamond

  36. 36

    35 LVL

    35 LVL Rakeback 11% Cashback 13% Max Cashback 15000 Eur Wheel Diamond

  37. 37

    36 LVL

    36 LVL Rakeback 11% Cashback 14% Max Cashback 15500 Eur Level Prize 4000 Eur Wheel Mega

  38. 38

    37 LVL

    37 LVL Rakeback 11% Cashback 14% Max Cashback 16000 Eur Wheel Mega

  39. 39

    38 LVL

    38 LVL Rakeback 11% Cashback 14% Max Cashback 16500 Eur Level Prize 5000 Eur Wheel Mega

  40. 40

    39 LVL

    39 LVL Rakeback 11% Cashback 15% Max Cashback 17000 Eur Wheel Mega

  41. 41

    40 LVL

    40 LVL Rakeback 12% Cashback 15% Max Cashback 17500 Eur Level Prize 7500 Eur Wheel Mega

  42. 42

    41 LVL

    41 LVL Rakeback 12% Cashback 15% Max Cashback 18500 Eur Wheel Mega

  43. 43

    42 LVL

    42 LVL Rakeback 12% Cashback 16% Max Cashback 19500 Eur Level Prize 10000 Eur Wheel Mega

  44. 44

    43 LVL

    43 LVL Rakeback 13% Cashback 16% Max Cashback 20500 Eur Wheel Mega

  45. 45

    44 LVL

    44 LVL Rakeback 13% Cashback 17% Max Cashback 21500 Eur Level Prize 15000 Eur Wheel Mega

  46. 46

    45 LVL

    45 LVL Rakeback 13% Cashback 17% Max Cashback 22000 Eur Wheel Mega

  47. 47

    46 LVL

    46 LVL Rakeback 14% Cashback 18% Max Cashback 22500 Eur Level Prize 20000 Eur Wheel Mega

  48. 48

    47 LVL

    47 LVL Rakeback 14% Cashback 18% Max Cashback 23000 Eur Wheel Mega

  49. 49

    48 LVL

    48 LVL Rakeback 14% Cashback 19% Max Cashback 23500 Eur Level Prize 25000 Eur Wheel Mega

  50. 50

    49 LVL

    49 LVL Rakeback 15% Cashback 19% Max Cashback 24000 Eur Wheel Mega

  51. 51

    50 LVL

    50 LVL Rakeback 15% Cashback 20% Max Cashback 25000 Level Prize Audi e-tron GT RS Wheel Mega

Player Intelligence

200 records

What players report about IgoBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

67% resolved, of those with a known outcome

Total reviews

194

Across all review sites

Player rating

3.2 / 5

Trustpilot 3.2

GEO markets

15

Countries stated on 99% of records

IgoBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about IgoBet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 6 complaints and 194 reviews about IgoBet Casino on 4 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 75 reviews. Reviews are down 37% on the 12 months before (119). The average review rating fell from 3.96 to 2.83 out of 5 year on year.

Reviewers give IgoBet Casino 3.52 out of 5 on average over 194 rated reviews, against 3.44 across all brands. 63% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 3.2 out of 5 on one site. By that score, IgoBet Casino ranks 2,033rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (53 reviews), “Games” (26 reviews) and “Withdrawals” (18 reviews). The most common criticism concerns “Withdrawals” (43 reviews), “Trust & licence” (35 reviews) and “Customer support” (22 reviews).

The countries players state most often are Netherlands (69%), France (16%) and Greece (3.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about IgoBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal33%2
  • Account17%1
  • Bonus17%1
  • KYC / verification17%1
  • Technical17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%4
  • Unresolved33%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars56%109
  • 4 stars7.2%14
  • 3 stars2.1%4
  • 2 stars1.5%3
  • 1 star33%64
Share of 194 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support35%53
  • Games17%26
  • Withdrawals12%18
  • Website & app9.9%15
  • Bonuses6.6%10
  • Trust & licence3.3%5
Share of the 152 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals28%43
  • Trust & licence23%35
  • Customer support14%22
  • Account13%19
  • Bonuses9.2%14
  • KYC / verification5.3%8
Share of the 152 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands69%136
  • France16%31
  • Greece3.6%7
  • Belgium2.5%5
  • Germany1.5%3
  • United States1.5%3
  • New Zealand1%2
  • Poland1%2
  • Portugal1%2
  • Albania0.5%1
  • Other countries2.5%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–451.69
20254–1454.12
20240–4–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1933.2 / 5
Casino Guru31–
CasinoReviews2––
AskGamblers1––

Block 11

Latest complaints and reviews

The newest records about IgoBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Game malfunction

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Wagering terms

    Unresolved

    Finland · Casino Guru

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about IgoBet Casino

Who owns IgoBet Casino?

IgoBet Casino is operated by Sapphire Summit and runs under the Stars Partners affiliate programme.

Is IgoBet Casino licensed?

Yes. IgoBet Casino holds a licence from Costa Rica Gambling.

When was IgoBet Casino founded?

IgoBet Casino launched in 2025.

Which currencies does IgoBet Casino accept?

Currencies listed for IgoBet Casino: Euros, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple and 5 more. Its site is available in 4 languages: English, Italian, Greek, French.

What welcome bonuses does IgoBet Casino offer?

18 welcome offers are listed for IgoBet Casino. The first on the list is “100% up to €500”, with a 40× wagering requirement.

Which countries is IgoBet Casino available in?

IgoBet Casino is listed in 3 markets: Belgium, France, Italy.

Does IgoBet Casino have a loyalty programme in Finland?

Yes. Its loyalty programme for Finland has 51 tiers.

What do players say about IgoBet Casino?

Players have filed 6 complaints and written 194 reviews about IgoBet Casino. Players rate IgoBet Casino 3.2 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about IgoBet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 63% of the rated reviews give four or five stars, and 35% give one or two.

How many complaints has IgoBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 3 complaints about IgoBet Casino.

Where do IgoBet Casino’s players come from?

The countries named most often in complaints and reviews about IgoBet Casino are Netherlands (69%), France (16%) and Greece (3.6%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with IgoBet Casino, and ones players rate about the same.