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Casino profile

Thunderpick Casino

Player complaints and reviews about Thunderpick Casino, plus its operator (Thunder Partners), licences and welcome offers.

thunderpick.io
Capture of the Thunderpick Casino website

About

Thunderpick Casino belongs to the Thunder Partners affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, German, Russian, Portuguese. 13 account currencies are listed, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin. We list one welcome offer.

Thunderpick Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Thunderpick Casino site for Portugal, we found 6 promotions. In Portugal, Thunderpick Casino accepts 23 payment methods, among them Thunderpick, Iron, Bronze and Silver. Its crypto options cover 9 coins, including Bitcoin, Litecoin, USDT and XRP. The registration form for Portugal has 3 fields: promo code, e-mail and password.

Licensee

The company that holds the Curaçao licence for Thunderpick Casino, as the licence register names it.

Legal name
Paloma Media B.V.
Curaçao licence reference
OGL/2024/677/0722
Registration number (Curaçao Chamber of Commerce)
146988
Incorporated
2018

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

31 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Thunderpick

    Other

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  • Iron

    Other

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  • Bronze

    Other

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  • Silver

    Other

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  • Gold

    Other

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  • Platinum

    Other

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  • Emerald

    Other

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  • Diamond

    Other

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  • Master

    Other

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  • Divine

    Other

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  • Immortal

    Other

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  • Globalelite

    Other

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  • Place Bets

    Other

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  • Install App

    Other

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  • Bitcoin

    Cryptocurrency

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  • Etc

    Other

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  • Litecoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • XRP

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

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  • BNB

    Cryptocurrency

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  • Tron

    Cryptocurrency

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  • Dogecoin

    Cryptocurrency

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  • USDC

    Cryptocurrency

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  • Cash Payments

    Other

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  • Gamcare

    Other

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  • Gamblers Anonymous

    Other

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  • Esic

    Other

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  • Cga Verified Certificate Seal

    Other

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  • Ellipse

    Other

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  • Ticket

    Other

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Cashier read on August 11, 2026

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Promo code
  2. E-mail
  3. Password

Sign in

  1. E-mail
  2. Password

Player Intelligence

494 records

What players report about Thunderpick Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

20% resolved, of those with a known outcome

Total reviews

478

Across all review sites

Player rating

2.8 / 5

Trustpilot 2.6 · AskGamblers 3.0

GEO markets

77

Countries stated on 96% of records

Thunderpick Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Thunderpick Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 16 complaints and 478 reviews about Thunderpick Casino on 4 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 174 reviews. Reviews are up 69% on the 12 months before (103). The average review rating fell from 3.39 to 2.49 out of 5 year on year.

Complaints about “KYC / verification” make up 44% of those with a topic, against 5% across all brands.

Of the 15 complaints with a known outcome, 20% were resolved, against 59% across all brands. That puts Thunderpick Casino 1,890th of 1,917 casinos with at least 10 such complaints.

Reviewers give Thunderpick Casino 3.12 out of 5 on average over 478 rated reviews, against 3.44 across all brands. 53% of the ratings are four or five stars, and 46% are one or two. The review sites’ own scores average 2.8 out of 5 across 2 sites. By that score, Thunderpick Casino ranks 2,757th of 4,286 rated casinos. Reviewers most often praise “Customer support” (153 reviews), “Withdrawals” (80 reviews) and “Website & app” (53 reviews). The most common criticism concerns “Withdrawals” (129 reviews), “KYC / verification” (116 reviews) and “Account” (97 reviews).

The countries players state most often are United States (30%), Brazil (4.4%) and Canada (4.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Thunderpick Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • KYC / verification44%7
  • Withdrawal31%5
  • Deposit13%2
  • Account6.3%1
  • Payments & refunds6.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved75%12
  • Resolved19%3
  • Open6.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Thunderpick Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Thunderpick Casino against the market
MeasureThunderpick CasinoAll brands
Complaints resolved20%59%
Average review rating3.123.44
Complaints per 100 reviews3.326.4
Share of “KYC / verification” complaints44%5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars48%231
  • 4 stars4.8%23
  • 3 stars1%5
  • 2 stars2.7%13
  • 1 star43%206
Share of 478 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support34%153
  • Withdrawals18%80
  • Website & app12%53
  • Sportsbook9.8%44
  • Deposits & payment methods8.4%38
  • VIP & loyalty7.6%34
Share of the 450 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%129
  • KYC / verification26%116
  • Account22%97
  • Customer support21%95
  • Trust & licence14%65
  • Sportsbook9.6%43
Share of the 450 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States30%142
  • Brazil4.4%21
  • Canada4.2%20
  • Germany2.7%13
  • Romania2.5%12
  • Australia2.1%10
  • Italy2.1%10
  • Sweden2.1%10
  • Thailand2.1%10
  • Ukraine2.1%10
  • Other countries46%218
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–1562.38
20253–1093.26
20240–543.41
20236–603.4
20220–13–
20210–303.73
20200–514.02
20190–5–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4762.6 / 5
AskGamblers1223.0 / 5
latestcasinobonuses.bet3––
Casinomeister1––

Block 12

Latest complaints and reviews

The newest records about Thunderpick Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

21 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Thunderpick Casino

Who owns Thunderpick Casino?

Thunderpick Casino is operated by Paloma Media B.V. and runs under the Thunder Partners affiliate programme.

Is Thunderpick Casino licensed?

Yes. Thunderpick Casino holds a licence from Curacao Gaming Control Board.

When was Thunderpick Casino founded?

Thunderpick Casino launched in 2017.

Which currencies does Thunderpick Casino accept?

Currencies listed for Thunderpick Casino: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether, Ripple, Binance Coin, Dogecoin and 5 more. Its site is available in 8 languages: English, German, Russian, Portuguese and 4 more.

What welcome bonuses does Thunderpick Casino offer?

One welcome offer is listed for Thunderpick Casino. The first on the list is “100% up to €2000 at Thunderpick Casino”, with a 40× wagering requirement.

Which countries is Thunderpick Casino available in?

Thunderpick Casino is listed in 8 markets: Belgium, Canada, China, France, Germany, Portugal, Russia, Spain.

Which payment methods does Thunderpick Casino accept in Portugal?

The Thunderpick Casino cashier for Portugal lists 23 payment methods: Thunderpick, Iron, Bronze, Silver, Gold, Platinum and 17 more. For crypto, it takes 9 coins: Bitcoin, Litecoin, USDT, XRP and 5 more.

What bonuses and promotions does Thunderpick Casino run in Portugal?

We read 6 live offers for Portugal on the Thunderpick Casino site itself.

What does Thunderpick Casino ask for at registration in Portugal?

The Thunderpick Casino registration form for Portugal has 3 fields: promo code, e-mail, password.

What do players say about Thunderpick Casino?

Players have filed 16 complaints and written 478 reviews about Thunderpick Casino. Players rate Thunderpick Casino 2.8 out of 5 on average across the 2 sites that publish one.

Do players report withdrawal problems at Thunderpick Casino?

Withdrawals are the topic of 5 complaints about Thunderpick Casino: 31% of the 16 with a topic. The most common withdrawal problem is “Withdrawal delay” (40% of them).

Does Thunderpick Casino resolve player complaints?

20% of the 15 complaints about Thunderpick Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Thunderpick Casino is 1,890th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Thunderpick Casino?

Praised most: “Customer support”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “KYC / verification” and “Account”. 53% of the rated reviews give four or five stars, and 46% give one or two.

How many complaints has Thunderpick Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Thunderpick Casino.

Where do Thunderpick Casino’s players come from?

The countries named most often in complaints and reviews about Thunderpick Casino are United States (30%), Brazil (4.4%) and Canada (4.2%).