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BoomsBet Casino

Player complaints and reviews about BoomsBet Casino, plus its operator (Stars Partners), licences and welcome offers.

booms.bet
Capture of the BoomsBet Casino website

About

BoomsBet Casino belongs to the Stars Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages: English, Italian, French, Greek. 25 account currencies are listed, including Euros, South Korean won, Singapore dollars, Japanese yen.

BoomsBet Casino is listed in 11 markets, among them Canada, France, Belgium and Australia. On the BoomsBet Casino site for Australia, we found 9 welcome bonuses and a loyalty programme with 5 tiers. The registration form for Australia has one field, e-mail.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VIP CASHBACK

    Get more money back with every bet! Enjoy increased real money cashback for up to 20% without any conditions!

  2. 2

    RAKEBACK

    Earn an extra up to 15% rakeback from every game! The more you play, the more you get back!

  3. 3

    LEVEL UP PRIZES

    Advance through the levels to unlock exclusive real money bonuses and elevate your gaming experience!

  4. 4

    WHEEL OF FORTUNE

    Spin the Wheel and win up to €500,000 with every turn!

  5. 5

    MISSION WAGER

    Complete missions, increase your wagers, and earn exclusive rewards!

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail

Sign in

  1. E-mail

Player Intelligence

454 records

What players report about BoomsBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

33% resolved, of those with a known outcome

Total reviews

445

Across all review sites

Player rating

2.8 / 5

Trustpilot 2.8

GEO markets

22

Countries stated on 99% of records

BoomsBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BoomsBet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 9 complaints and 445 reviews about BoomsBet Casino on 5 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 106 reviews. Reviews are down 68% on the 12 months before (332). The average review rating fell from 3.09 to 2.09 out of 5 year on year.

Reviewers give BoomsBet Casino 2.87 out of 5 on average over 445 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 2.8 out of 5 on one site. By that score, BoomsBet Casino ranks 2,757th of 4,286 rated casinos. Reviewers most often praise “Customer support” (135 reviews), “Games” (46 reviews) and “Withdrawals” (31 reviews). The most common criticism concerns “Withdrawals” (109 reviews), “Customer support” (92 reviews) and “Trust & licence” (85 reviews).

The countries players state most often are Netherlands (81%), France (8.2%) and Belgium (2.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about BoomsBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Account44%4
  • Deposit22%2
  • Withdrawal22%2
  • Other11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved67%6
  • Resolved33%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars39%174
  • 4 stars7%31
  • 3 stars3.6%16
  • 2 stars2%9
  • 1 star48%215
Share of 445 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support35%135
  • Games12%46
  • Withdrawals8%31
  • Bonuses6.7%26
  • Website & app5.7%22
  • Trust & licence3.1%12
Share of the 389 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals28%109
  • Customer support24%92
  • Trust & licence22%85
  • Account9.8%38
  • Fairness & RTP8.2%32
  • Bonuses7.7%30
Share of the 389 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands81%366
  • France8.2%37
  • Belgium2.2%10
  • Germany1.1%5
  • Italy0.9%4
  • Austria0.7%3
  • Ireland0.7%3
  • Sweden0.7%3
  • Curaçao0.4%2
  • Czechia0.4%2
  • Other countries3.3%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–771.65
20253–3023.1
20244–663.23

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4452.8 / 5
Casino Guru5––
CasinoReviews2––
AskGamblers1––
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about BoomsBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    3.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    4.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved
  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Netherlands · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about BoomsBet Casino

Who owns BoomsBet Casino?

BoomsBet Casino is operated by Sapphire Summit and runs under the Stars Partners affiliate programme.

Is BoomsBet Casino licensed?

Yes. BoomsBet Casino holds a licence from Costa Rica Gambling.

When was BoomsBet Casino founded?

BoomsBet Casino launched in 2025.

Which currencies does BoomsBet Casino accept?

Currencies listed for BoomsBet Casino: Euros, South Korean won, Singapore dollars, Japanese yen, Czech Republic korunas, Hungarian forints, Danish krone, Swiss francs and 17 more. Its site is available in 4 languages: English, Italian, French, Greek.

Which countries is BoomsBet Casino available in?

BoomsBet Casino is listed in 11 markets: Australia, Belgium, Canada, Czechia, France, Italy, Japan, New Zealand and 3 more.

What bonuses and promotions does BoomsBet Casino run in Australia?

We read 9 live offers for Australia on the BoomsBet Casino site itself.

Does BoomsBet Casino have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 5 tiers.

What does BoomsBet Casino ask for at registration in Australia?

The BoomsBet Casino registration form for Australia has one field: e-mail.

What do players say about BoomsBet Casino?

Players have filed 9 complaints and written 445 reviews about BoomsBet Casino. Players rate BoomsBet Casino 2.8 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about BoomsBet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 46% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has BoomsBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about BoomsBet Casino.

Where do BoomsBet Casino’s players come from?

The countries named most often in complaints and reviews about BoomsBet Casino are Netherlands (81%), France (8.2%) and Belgium (2.2%).