igamingcpo.com

Casino profile

Sportaza Casino in Italy

Player complaints and reviews about Sportaza Casino, plus its operator (Electric Affiliates), licences and welcome offers.

sportaza.com
Capture of the Sportaza Casino website

About

On the Sportaza Casino site for Italy, we found 4 tournaments and a loyalty programme with 5 tiers.

Sportaza Casino belongs to the Electric Affiliates affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 17 languages, including French, English, German, Hungarian. 13 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 11 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    1 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  2. 2

    2 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  3. 3

    3 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  4. 4

    4 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  5. 5

    5 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

Player complaints and reviews in Italy

272 records

272 of the 758 records about Sportaza Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

23

74% resolved, of those with a known outcome

Total reviews

249

Across all review sites

Player rating

3.24 / 5

249 ratings by these players

Share of all records

36%

of 758 about Sportaza Casino

What players in Italy say about Sportaza Casino

Players in Italy have filed 23 complaints and written 249 reviews about Sportaza Casino. That is 36% of the 758 records about it from every market. Complaints make up 8.5% of their records, against 21% across all markets. Their reviews rate it 3.24 out of 5 on average (249 ratings), against 2.49 across all markets. 42% of their rated reviews give one or two stars; across all markets the share is 60%.

The most common problem in their complaints is “Withdrawal delay”: 59% of 22 complaints with a labelled problem (55% across all markets). 74% of their 23 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: 3 complaints and 17 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Sportaza Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records8.5%21%
Resolved, of complaints with a known outcome74%83%
Average review rating, out of 53.242.49
Reviews rated 1–2 stars42%60%
Withdrawal delay, of labelled complaints59%55%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay59%13
  • Account closed18%4
  • Account blocked9.1%2
  • Deposit not credited4.5%1
  • Self-exclusion4.5%1
  • Withdrawal refused4.5%1
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal64%14
  • Account27%6
  • Deposit4.5%1
  • Responsible gambling4.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved74%17
  • Unresolved26%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars50%125
  • 4 stars4.8%12
  • 3 stars3.2%8
  • 2 stars2%5
  • 1 star40%99
Share of 249 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support45%110
  • Withdrawals11%26
  • Website & app7%17
  • Sportsbook6.6%16
  • Games6.2%15
  • Bonuses4.9%12
Share of the 243 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals30%74
  • Customer support15%37
  • Trust & licence13%32
  • Bonuses11%26
  • Account6.2%15
  • Fairness & RTP5.8%14
Share of the 243 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–11–
20253–963.79
20246–663.48
20235–383.05
20227–312.13
20210–7–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–245–
Casino Guru234–

Block 11

Latest complaints and reviews

The newest records about Sportaza Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Account closed

    Unresolved

    Italy · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Italy · Casino Guru

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Sportaza Casino in Italy

Does Sportaza Casino run tournaments and a loyalty programme in Italy?

Yes. The Sportaza Casino site for Italy lists 4 tournaments. Its loyalty programme for Italy has 5 tiers.

How many complaints and reviews about Sportaza Casino come from players in Italy?

272 of the 758 complaints and reviews about Sportaza Casino come from players in Italy. Across all its markets, 155 complaints have a known outcome, and 83% of them were resolved.

Who owns Sportaza Casino?

Sportaza Casino is operated by ROCKETSHIP VENTURES S.R.L. and runs under the Electric Affiliates affiliate programme.

Is Sportaza Casino licensed?

Yes. Sportaza Casino holds a licence from Tobique Gaming Commission.