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Casino profile

Sportaza Casino in Germany

Player complaints and reviews about Sportaza Casino, plus its operator (Electric Affiliates), licences and welcome offers.

sportaza.com
sportaza.com
Capture of the Sportaza Casino website

Profile

Website
sportaza.com
Established
2021
Operator
Electric Affiliatesaffiliate programme
Company
ROCKETSHIP VENTURES S.R.L.
Licences
Languages
  • French
  • English
  • German
  • Hungarian
  • Norwegian
  • Portuguese
  • Polish
  • Czech
  • Hindi
  • Spanish
  • Italian
  • Croatian
  • Slovak
  • Slovenian
  • Finnish
  • Greek
  • Arabic
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Chilean pesos
  • Peruvian nuevos soles
  • Australian dollars Show more

About

On the Sportaza Casino site for Germany, we found 3 tournaments and a loyalty programme with 5 tiers.

Sportaza Casino belongs to the Electric Affiliates affiliate programme. The site launched in 2021. It holds a licence from Tobique Gaming Commission. The interface is available in 17 languages, including French, English, German, Hungarian. 13 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 11 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    1 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  2. 2

    2 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  3. 3

    3 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  4. 4

    4 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

  5. 5

    5 TASO

    VALITSE BONUS
    Onko sinulla jo tili? Kirjaudu
    100% jopa 200€
    100% jopa 500€ + 200 FS
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE

Player complaints and reviews in Germany

91 records

91 of the 758 records about Sportaza Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

31

77% resolved, of those with a known outcome

Total reviews

60

Across all review sites

Player rating

1.5 / 5

60 ratings by these players

Share of all records

12%

of 758 about Sportaza Casino

What players in Germany say about Sportaza Casino

Players in Germany have filed 31 complaints and written 60 reviews about Sportaza Casino. That is 12% of the 758 records about it from every market. Complaints make up 34% of their records, against 21% across all markets. Their reviews rate it 1.5 out of 5 on average (60 ratings), against 2.49 across all markets. 85% of their rated reviews give one or two stars; across all markets the share is 60%.

The most common problem in their complaints is “Withdrawal delay”: 55% of 31 complaints with a labelled problem (55% across all markets). 77% of their 31 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: 9 complaints and 4 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Sportaza Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records34%21%
Resolved, of complaints with a known outcome77%83%
Average review rating, out of 51.52.49
Reviews rated 1–2 stars85%60%
Withdrawal delay, of labelled complaints55%55%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%17
  • Account blocked9.7%3
  • Documents rejected or requested again6.5%2
  • Self-exclusion6.5%2
  • Account closed3.2%1
  • Account not closed on request3.2%1
  • Bonus not credited3.2%1
  • Deposit refund3.2%1
  • Other problems9.7%3
Share of the 31 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal58%18
  • Account16%5
  • KYC / verification6.5%2
  • Responsible gambling6.5%2
  • Bonus3.2%1
  • Deposit3.2%1
  • Payments & refunds3.2%1
  • Technical3.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%24
  • Unresolved23%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars8.3%5
  • 4 stars1.7%1
  • 3 stars5%3
  • 2 stars1.7%1
  • 1 star83%50
Share of 60 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals6.7%4
  • Website & app5%3
  • Sportsbook5%3
  • Customer support5%3
  • Bonuses3.3%2
  • Fairness & RTP1.7%1
Share of the 60 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals62%37
  • Customer support40%24
  • Trust & licence37%22
  • Bonuses23%14
  • Account12%7
  • Deposits & payment methods8.3%5
Share of the 60 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2022
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–3–
20254–2–
20244–0–
20236–16–
20226–291.31
20213–10–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–52–
Casino Guru318–

Block 11

Latest complaints and reviews

The newest records about Sportaza Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Bonus not credited

    Unresolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Sportaza Casino in Germany

Does Sportaza Casino run tournaments and a loyalty programme in Germany?

Yes. The Sportaza Casino site for Germany lists 3 tournaments. Its loyalty programme for Germany has 5 tiers.

How many complaints and reviews about Sportaza Casino come from players in Germany?

91 of the 758 complaints and reviews about Sportaza Casino come from players in Germany. Across all its markets, 155 complaints have a known outcome, and 83% of them were resolved.

Who owns Sportaza Casino?

Sportaza Casino is operated by ROCKETSHIP VENTURES S.R.L. and runs under the Electric Affiliates affiliate programme.

Is Sportaza Casino licensed?

Yes. Sportaza Casino holds a licence from Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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