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Spirit Casino in Austria

Player complaints and reviews about Spirit Casino, plus its operator (N1 Partners), licences and welcome offers.

spiritcasino.com
Capture of the Spirit Casino website

About

On the Spirit Casino site for Austria, we found a loyalty programme with 3 tiers.

Spirit Casino belongs to the N1 Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, German, French, Italian. 18 account currencies are listed, including Euros, US dollars, Australian dollars, Norwegian kroner. We list 12 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Kontaktieren Sie uns

    Lassen Sie sich über die Bedingungen für den VIP-Status oder bestimmte Vorteile beraten. Schlagen Sie Ihre Bedingungen vor. Lassen Sie uns reden. Füllen Sie einfach das Kontaktformular aus.

  2. 2

    Machen Sie eine Einzahlung

    Registrieren Sie sich und zahlen Sie 2.500 € insgesamt. Ein persönlicher Manager wird Sie innerhalb von 24 Stunden kontaktieren.

  3. 3

    Möchten Sie wechseln?

    Es ist möglich, Ihren VIP-Status in einem anderen Casino gegen unseren VIP-Status einzutauschen. Fühlen Sie sich nicht an ungünstigere Bedingungen gebunden. Wir haben für Sie vorgesorgt!

Player complaints and reviews in Austria

78 records

78 of the 710 records about Spirit Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

73

Across all review sites

Player rating

2.38 / 5

73 ratings by these players

Share of all records

11%

of 710 about Spirit Casino

What players in Austria say about Spirit Casino

Players in Austria have filed 5 complaints and written 73 reviews about Spirit Casino. That is 11% of the 710 records about it from every market. Complaints make up 6.4% of their records, against 8.9% across all markets. Their reviews rate it 2.38 out of 5 on average (73 ratings), against 3.72 across all markets. 63% of their rated reviews give one or two stars; across all markets the share is 28%.

The most common problem in their complaints is “Documents rejected or requested again”: 40% of 5 complaints with a labelled problem (12% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 84% across all markets. In the last 12 months: 2 complaints and 33 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Spirit Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records6.4%8.9%
Resolved, of complaints with a known outcome100%84%
Average review rating, out of 52.383.72
Reviews rated 1–2 stars63%28%
Documents rejected or requested again, of labelled complaints40%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • KYC / verification40%2
  • Account20%1
  • Deposit20%1
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars27%20
  • 4 stars8.2%6
  • 3 stars1.4%1
  • 2 stars1.4%1
  • 1 star62%45
Share of 73 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games12%7
  • Customer support10%6
  • Withdrawals10%6
  • Website & app8.6%5
  • Bonuses6.9%4
  • Fairness & RTP3.4%2
Share of the 58 reviews that name at least one aspect.reviews

Criticised

  • Trust & licence48%28
  • Customer support33%19
  • Withdrawals33%19
  • Bonuses31%18
  • Other16%9
  • Fairness & RTP14%8
Share of the 58 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–261.15
20254–463.11
20240–1–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–72–
Casino Guru51–

Block 10

Latest complaints and reviews

The newest records about Spirit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Withdrawal limits

    Resolved

    Austria · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Austria · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Austria · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Spirit Casino in Austria

Does Spirit Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 3 tiers.

How many complaints and reviews about Spirit Casino come from players in Austria?

78 of the 710 complaints and reviews about Spirit Casino come from players in Austria. Across all its markets, 62 complaints have a known outcome, and 84% of them were resolved.

Who owns Spirit Casino?

Spirit Casino is operated by Stable Tech N.V. and runs under the N1 Partners affiliate programme.

Is Spirit Casino licensed?

Yes. Spirit Casino holds a licence from Curacao Gaming Control Board.