igamingcpo.com

Casino profile

Goldex Casino

Player complaints and reviews about Goldex Casino, plus its operator (N1 Partners), licences and welcome offers.

goldexcasino.com
Capture of the Goldex Casino website

About

Goldex Casino belongs to the N1 Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, German, French, Norwegian. 12 account currencies are listed, including Euros, US dollars, Norwegian kroner, Canadian dollars. We list 10 welcome offers.

Goldex Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Goldex Casino site for France, we found 5 promotions, 11 tournaments and a loyalty programme with 3 tiers.

Licensee

The company that holds the Curaçao licence for Goldex Casino, as the licence register names it.

Legal name
Stable Tech N.V.
Curaçao licence reference
OGL/2024/161/0191
Registration number (Curaçao Chamber of Commerce)
160129

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Contactez-nous

    Obtenez une consultation sur les conditions d’accès au statut VIP ou à certains avantages. Proposez vos propres conditions. Parlons-en. Il suffit de remplir le formulaire de contact.

  2. 2

    Effectuez un dépôt

    Inscrivez-vous et faites vérifier votre numéro de téléphone. Déposez 2 500 € en une seule fois. Un gestionnaire personnel prendra contact avec vous dans les 24 heures.

  3. 3

    Envie de changer?

    Il est possible d’échanger votre statut VIP actuel chez un autre casino contre le nôtre. Ne vous sentez pas coincé avec des conditions moins avantageuses. On s’occupe de vous!

Player Intelligence

398 records

What players report about Goldex Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

90% resolved, of those with a known outcome

Total reviews

368

Across all review sites

Player rating

4.53 / 5

Trustpilot 3.8 · AskGamblers 4.9 · Tribuna 4.9

GEO markets

16

Countries stated on 69% of records

Goldex Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Goldex Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 30 complaints and 368 reviews about Goldex Casino on 5 sites. In the 12 months to November 5, 2026, they filed 15 complaints and posted 265 reviews. That is 15% more complaints than in the 12 months before (13). Reviews are up 194% on the 12 months before (90). The average review rating rose from 4.11 to 4.22 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 92% in the 12 months before.

The problem players report most often is “Account closed”: 17% of the 30 complaints with a labelled problem. Next come “Withdrawal delay” (17%) and “Withdrawal refused” (17%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 29 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Goldex Casino 426th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Goldex Casino 4.2 out of 5 on average over 368 rated reviews, against 3.44 across all brands. 80% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 4.53 out of 5 across 3 sites. By that score, Goldex Casino ranks 228th of 4,287 rated casinos. Reviewers most often praise “Games” (141 reviews), “Withdrawals” (96 reviews) and “Bonuses” (95 reviews). The most common criticism concerns “Withdrawals” (44 reviews), “Customer support” (34 reviews) and “Bonuses” (25 reviews).

The countries players state most often are Germany (32%), Australia (24%) and Austria (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Goldex Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the user-friendly interface and the fast withdrawal process, which made their gaming experience enjoyable. Many also highlighted the variety of games and the responsive customer support as key positives.

Some players expressed a desire for more layout options to customize their experience. Additionally, there were mentions of high wagering requirements for bonuses, which could be a drawback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed17%5
  • Withdrawal delay17%5
  • Withdrawal refused17%5
  • Self-exclusion13%4
  • Account blocked6.7%2
  • Documents rejected or requested again6.7%2
  • Withdrawal limits6.7%2
  • Bonus winnings confiscated3.3%1
  • Other problems13%4
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%13
  • Account23%7
  • Responsible gambling17%5
  • KYC / verification6.7%2
  • Technical6.7%2
  • Bonus3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%26
  • Unresolved10%3
  • Closed without an outcome3.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Goldex Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Goldex Casino against the market
MeasureGoldex CasinoAll brands
Complaints resolved90%59%
Average review rating4.23.44
Complaints per 100 reviews8.226.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars74%272
  • 4 stars6%22
  • 3 stars2.7%10
  • 2 stars3.3%12
  • 1 star14%52
Share of 368 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games44%141
  • Withdrawals30%96
  • Bonuses29%95
  • Website & app28%89
  • Customer support19%61
  • Deposits & payment methods14%44
Share of the 323 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals14%44
  • Customer support11%34
  • Bonuses7.7%25
  • Account5.3%17
  • KYC / verification5%16
  • Trust & licence5%16
Share of the 323 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany32%89
  • Australia24%66
  • Austria12%32
  • Canada11%30
  • New Zealand9.1%25
  • Ireland4.7%13
  • Finland1.4%4
  • United Kingdom1.4%4
  • Norway1.4%4
  • Spain1.1%3
  • Other countries2.2%6
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261392%2244.27
20251688%1444.1

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2063.8 / 5
AskGamblers2954.9 / 5
Casino Guru2743–
Tribuna–244.9 / 5
LCB1––

Block 13

Latest complaints and reviews

The newest records about Goldex Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    4.0 of 5 stars

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

15 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Goldex Casino

Who owns Goldex Casino?

Goldex Casino is operated by Stable Tech N.V. and runs under the N1 Partners affiliate programme.

Is Goldex Casino licensed?

Yes. Goldex Casino holds a licence from Curacao Gaming Control Board.

When was Goldex Casino founded?

Goldex Casino launched in 2025.

Which currencies does Goldex Casino accept?

Currencies listed for Goldex Casino: Euros, US dollars, Norwegian kroner, Canadian dollars, Australian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash and 4 more. Its site is available in 5 languages: English, German, French, Norwegian and 1 more.

What welcome bonuses does Goldex Casino offer?

10 welcome offers are listed for Goldex Casino. The first on the list is “30 FREE SPINS on Aloha King Elvis!, Book of Fallen”, with a 45× wagering requirement.

Which countries is Goldex Casino available in?

Goldex Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, New Zealand and 1 more.

What bonuses and promotions does Goldex Casino run in France?

We read 5 live offers for France on the Goldex Casino site itself.

Does Goldex Casino run tournaments and a loyalty programme in France?

Yes. The Goldex Casino site for France lists 11 tournaments. Its loyalty programme for France has 3 tiers.

What do players say about Goldex Casino?

Players have filed 30 complaints and written 368 reviews about Goldex Casino. Players rate Goldex Casino 4.53 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Goldex Casino?

“Account closed” – 17% of the 30 complaints about Goldex Casino with a labelled problem. Followed by “Withdrawal delay” (17%) and “Withdrawal refused” (17%).

Do players report withdrawal problems at Goldex Casino?

Withdrawals are the topic of 13 complaints about Goldex Casino: 43% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (38% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Goldex Casino resolve player complaints?

90% of the 29 complaints about Goldex Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Goldex Casino is 426th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Goldex Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 80% of the rated reviews give four or five stars, and 17% give one or two.

How many complaints has Goldex Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 15 complaints about Goldex Casino. That is 15% more than in the 12 months before, when there were 13.

Where do Goldex Casino’s players come from?

The countries named most often in complaints and reviews about Goldex Casino are Germany (32%), Australia (24%) and Austria (12%).