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SpinsBro Casino in Germany

Player complaints and reviews about SpinsBro Casino, plus its operator (13 Aff), licences and welcome offers.

spinsbro.com
Capture of the SpinsBro Casino website

About

On the SpinsBro Casino site for Germany, we found 12 promotions.

SpinsBro Casino belongs to the 13 Aff affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 9 languages, including English, French, Finnish, Portuguese. 19 account currencies are listed, including Euros, Brazilian reals, Australian dollars, Canadian dollars. We list 29 welcome offers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

29 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

26 records

26 of the 539 records about SpinsBro Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

13

Across all review sites

Player rating

2.62 / 5

13 ratings by these players

Share of all records

4.8%

of 539 about SpinsBro Casino

What players in Germany say about SpinsBro Casino

Players in Germany have filed 13 complaints and written 13 reviews about SpinsBro Casino. That is 4.8% of the 539 records about it from every market. Complaints make up 50% of their records, against 9.5% across all markets. Their reviews rate it 2.62 out of 5 on average (13 ratings), against 4.27 across all markets. 54% of their rated reviews give one or two stars; across all markets the share is 12%.

The most common problem in their complaints is “Account closed”: 23% of 13 complaints with a labelled problem (12% across all markets). 92% of their 13 complaints with a known outcome were resolved, against 96% across all markets.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about SpinsBro Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records50%9.5%
Resolved, of complaints with a known outcome92%96%
Average review rating, out of 52.624.27
Reviews rated 1–2 stars54%12%
Account closed, of labelled complaints23%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed23%3
  • Account blocked15%2
  • Deposit not credited15%2
  • Withdrawal delay15%2
  • Withdrawal limits15%2
  • Documents rejected or requested again7.7%1
  • Refund7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account38%5
  • Withdrawal31%4
  • Deposit15%2
  • KYC / verification7.7%1
  • Payments & refunds7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%12
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20232024
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20243–1–
20231090%12–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru136–
Trustpilot–7–

Block 08

Latest complaints and reviews

The newest records about SpinsBro Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Review

    4.0 of 5 stars

    Germany · Casino Guru

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about SpinsBro Casino in Germany

What bonuses and promotions does SpinsBro Casino run in Germany?

We read 12 live offers for Germany on the SpinsBro Casino site itself.

How many complaints and reviews about SpinsBro Casino come from players in Germany?

26 of the 539 complaints and reviews about SpinsBro Casino come from players in Germany. Across all its markets, 50 complaints have a known outcome, and 96% of them were resolved.

Who owns SpinsBro Casino?

SpinsBro Casino is operated by Win Core SRL and runs under the 13 Aff affiliate programme.

Is SpinsBro Casino licensed?

Yes. SpinsBro Casino holds a licence from Anjouan Gaming Board.