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BetBona Casino

Player complaints and reviews about BetBona Casino, plus its operator (13 Aff), licences and welcome offers.

betbona.com
Capture of the BetBona Casino website

About

BetBona Casino belongs to the 13 Aff affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 10 languages, including English, Italian, Portuguese, Spanish. 19 account currencies are listed, including Euros, Canadian dollars, New Zealand dollars, Norwegian kroner.

BetBona Casino is listed in 14 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Player Intelligence

14 records

What players report about BetBona Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

100% resolved, of those with a known outcome

Total reviews

3

Across all review sites

Player rating

3.7 / 5

Trustpilot 3.4 · AskGamblers 4.0

GEO markets

7

Countries stated on 86% of records

BetBona Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about BetBona Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 11 complaints and 3 reviews about BetBona Casino on 3 sites. In the 12 months to November 5, 2026, they filed 11 complaints and posted 3 reviews.

The problem players report most often is “Withdrawal delay”: 82% of the 11 complaints with a labelled problem. Next come “Documents rejected or requested again” (9.1%) and “Self-exclusion” (9.1%). Complaints about “Withdrawal” make up 82% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts BetBona Casino 1st of 1,916 casinos with at least 10 such complaints.

The review sites’ own scores average 3.7 out of 5 across 2 sites. By that score, BetBona Casino ranks 1,239th of 4,287 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about BetBona Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay82%9
  • Documents rejected or requested again9.1%1
  • Self-exclusion9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal82%9
  • KYC / verification9.1%1
  • Responsible gambling9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

BetBona Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

BetBona Casino against the market
MeasureBetBona CasinoAll brands
Complaints resolved100%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints82%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Spain25%3
  • Portugal25%3
  • Austria17%2
  • Germany8.3%1
  • Finland8.3%1
  • Hungary8.3%1
  • Malta8.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202610100%3–
20251–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru10––
AskGamblers114.0 / 5
Trustpilot–23.4 / 5

Block 11

Latest complaints and reviews

The newest records about BetBona Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Review

    4.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Austria · Casino Guru

  • Review

    4.0 of 5 stars

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about BetBona Casino

Who owns BetBona Casino?

BetBona Casino is operated by Win Core SRL and runs under the 13 Aff affiliate programme.

Is BetBona Casino licensed?

Yes. BetBona Casino holds a licence from Anjouan Gaming Board.

When was BetBona Casino founded?

BetBona Casino launched in 2025.

Which currencies does BetBona Casino accept?

Currencies listed for BetBona Casino: Euros, Canadian dollars, New Zealand dollars, Norwegian kroner, Swiss francs, Bitcoin, Bitcoin Cash, Ethereum and 11 more. Its site is available in 10 languages: English, Italian, Portuguese, Spanish and 6 more.

Which countries is BetBona Casino available in?

BetBona Casino is listed in 14 markets: Australia, Belgium, Canada, Czechia, Finland, France, Germany, Italy and 6 more.

What do players say about BetBona Casino?

Players have filed 11 complaints and written 3 reviews about BetBona Casino. Players rate BetBona Casino 3.7 out of 5 on average across the 2 sites that publish one.

What do players complain about most at BetBona Casino?

“Withdrawal delay” – 82% of the 11 complaints about BetBona Casino with a labelled problem. Followed by “Documents rejected or requested again” (9.1%) and “Self-exclusion” (9.1%).

Do players report withdrawal problems at BetBona Casino?

Withdrawals are the topic of 9 complaints about BetBona Casino: 82% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does BetBona Casino resolve player complaints?

100% of the 11 complaints about BetBona Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, BetBona Casino is 1st. Open complaints and complaints closed without an outcome are left out.

How many complaints has BetBona Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 11 complaints about BetBona Casino.