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Spinia Casino

Player complaints and reviews about Spinia Casino, plus its operator (Playamo Partners), licences and welcome offers.

spinia.com
Capture of the Spinia Casino website

About

Spinia Casino belongs to the Playamo Partners affiliate programme. The site launched in 2018. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, Finnish, German, Polish. 6 account currencies are listed, including Canadian dollars, Euros, Norwegian kroner, New Zealand dollars. We list 2 welcome offers.

Spinia Casino is listed in 7 markets, among them Canada, Germany, New Zealand and Finland. On the Spinia Casino site for Austria, we found 1 promotion.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

357 records

What players report about Spinia Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

99

61% resolved, of those with a known outcome

Total reviews

258

Across all review sites

Player rating

3.35 / 5

AskGamblers 4.5 · Trustpilot 2.2 · affgambler.ru 2.0 · casino.ru 4.7

GEO markets

19

Countries stated on 32% of records

Spinia Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinia Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 99 complaints and 258 reviews about Spinia Casino on 7 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 57 reviews. Reviews are up 138% on the 12 months before (24). The average review rating rose from 3.29 to 4.39 out of 5 year on year.

The problem players report most often is “Withdrawal refused”: 26% of the 99 complaints with a labelled problem. Next come “Winnings voided” (11%) and “Account closed” (9.1%). Complaints about “Withdrawal” make up 45% of those with a topic, against 29% across all brands.

Of the 99 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Spinia Casino 1,397th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 62%.

Reviewers give Spinia Casino 3.48 out of 5 on average over 255 rated reviews, against 3.44 across all brands. 64% of the ratings are four or five stars, and 33% are one or two. The review sites’ own scores average 3.35 out of 5 across 4 sites. By that score, Spinia Casino ranks 1,843rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (103 reviews), “Games” (97 reviews) and “Website & app” (71 reviews). The most common criticism concerns “Withdrawals” (51 reviews), “Trust & licence” (40 reviews) and “Customer support” (32 reviews).

The countries players state most often are Netherlands (43%), Germany (21%) and New Zealand (7.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinia Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the smooth and straightforward payment process, with quick verification and fast withdrawals. Many also enjoyed the organized game selection and user-friendly interface, making it easy to find and switch between games.

Some players expressed a desire for more promotional offers. The lack of additional bonuses was noted as a downside.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused26%26
  • Winnings voided11%11
  • Account closed9.1%9
  • Account blocked7.1%7
  • Bonus winnings confiscated7.1%7
  • Self-exclusion7.1%7
  • Withdrawal delay7.1%7
  • Deposit refund5.1%5
  • Other problems20%20
Share of the 99 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal45%45
  • Account16%16
  • Bonus12%12
  • Responsible gambling7.1%7
  • Deposit5.1%5
  • KYC / verification5.1%5
  • Technical4%4
  • Payments & refunds3%3
  • Other2%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved61%60
  • Unresolved39%39
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinia Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinia Casino against the market
MeasureSpinia CasinoAll brands
Complaints resolved61%59%
Average review rating3.483.44
Complaints per 100 reviews38.426.4
Share of “Withdrawal” complaints45%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars56%143
  • 4 stars8.2%21
  • 3 stars2.7%7
  • 2 stars3.5%9
  • 1 star29%75
Share of 255 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals41%103
  • Games39%97
  • Website & app28%71
  • Customer support24%60
  • Bonuses20%50
  • Deposits & payment methods11%28
Share of the 250 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals20%51
  • Trust & licence16%40
  • Customer support13%32
  • Bonuses10%26
  • KYC / verification9.2%23
  • Fairness & RTP7.6%19
Share of the 250 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands43%49
  • Germany21%24
  • New Zealand7.9%9
  • Canada4.4%5
  • Switzerland3.5%4
  • Austria2.6%3
  • Bulgaria2.6%3
  • Sweden2.6%3
  • Finland1.8%2
  • Ireland1.8%2
  • Other countries8.8%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–484.31
20251–824.37
20240–10–
20231–13–
20224–13–
20211867%351.27
20203669%252.46
20193946%314.19
20180–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers51464.5 / 5
Trustpilot–962.2 / 5
CasinoReviews85––
Casino Guru86–
latestcasinobonuses.bet15–
affgambler.ru–42.0 / 5
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Spinia Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Bosnia & Herzegovina · Trustpilot

  • Complaint

    Wrong calculation

    Unresolved
  • Complaint

    Deposit refund

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, affgambler.ru, casino.ru.

Questions about Spinia Casino

Who owns Spinia Casino?

Spinia Casino is operated by N1 Interactive Ltd. Casinos and runs under the Playamo Partners affiliate programme.

Is Spinia Casino licensed?

Yes. Spinia Casino holds a licence from Malta Gaming Authority.

When was Spinia Casino founded?

Spinia Casino launched in 2018.

Which currencies does Spinia Casino accept?

Currencies listed for Spinia Casino: Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, Polish zlotys, US dollars. Its site is available in 5 languages: English, Finnish, German, Polish and 1 more.

What welcome bonuses does Spinia Casino offer?

2 welcome offers are listed for Spinia Casino. The first on the list is “100% up to C$150 and 25 extra spins”, with a 40× wagering requirement.

Which countries is Spinia Casino available in?

Spinia Casino is listed in 7 markets: Austria, Canada, Finland, Germany, New Zealand, Poland, Russia.

What bonuses and promotions does Spinia Casino run in Austria?

We read 1 live offer for Austria on the Spinia Casino site itself.

What do players say about Spinia Casino?

Players have filed 99 complaints and written 258 reviews about Spinia Casino. Players rate Spinia Casino 3.35 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Spinia Casino?

“Withdrawal refused” – 26% of the 99 complaints about Spinia Casino with a labelled problem. Followed by “Winnings voided” (11%) and “Account closed” (9.1%).

Do players report withdrawal problems at Spinia Casino?

Withdrawals are the topic of 45 complaints about Spinia Casino: 45% of the 99 with a topic. The most common withdrawal problem is “Withdrawal refused” (58% of them). Of the withdrawal complaints with a known outcome, 62% were resolved.

Does Spinia Casino resolve player complaints?

61% of the 99 complaints about Spinia Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinia Casino is 1,397th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinia Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 64% of the rated reviews give four or five stars, and 33% give one or two.

How many complaints has Spinia Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Spinia Casino.

Where do Spinia Casino’s players come from?

The countries named most often in complaints and reviews about Spinia Casino are Netherlands (43%), Germany (21%) and New Zealand (7.9%).