Casino profile

Spin Win Casino

Player complaints and reviews about Spin Win Casino, plus its operator (Spin Win Affiliates), licences and welcome offers.

spinwin.com

About

Spin Win Casino belongs to the Spin Win Affiliates affiliate programme. The site launched in 2010. It holds a licence from Gibraltar Regulatory Authority. The interface is available in 16 languages, including Bulgarian, Chinese, Czech, Danish. 3 account currencies are listed: Euros, British pounds sterling, US dollars.

Spin Win Casino is listed in 11 markets, among them Germany, France, Belgium and Spain.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Player Intelligence

44 records

What players report about Spin Win Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

39% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

4.7 / 5

casino.ru 4.7

GEO markets

Countries stated on 23% of records

Spin Win Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spin Win Casino, the way Player Intelligence PRO computes it.

Since 2011, players have posted 19 complaints and 25 reviews about Spin Win Casino on 5 sites.

The problem players report most often is “Account blocked”: 26% of the 19 complaints with a labelled problem. Next come “Deposit not credited” (21%) and “Withdrawal delay” (21%). Complaints about “Account” make up 37% of those with a topic, against 15% across all brands.

Of the 18 complaints with a known outcome, 39% were resolved, against 59% across all brands. That puts Spin Win Casino 1,745th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 4.7 out of 5 on one site. By that score, Spin Win Casino ranks 72nd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (8 reviews), “Games” (7 reviews) and “Withdrawals” (7 reviews). The most common criticism concerns “Bonuses” (6 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spin Win Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20112012201320142015201620172018201920202021202220232024

Complaints count

Period	Value
2011	2
2012	0
2013	0
2014	0
2015	0
2016	0
2017	0
2018	0
2019	0
2020	0
2021	6
2022	4
2023	6
2024	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Account blocked26%5
Deposit not credited21%4
Withdrawal delay21%4
Bonus not credited11%2
Account closed5.3%1
Account not closed on request5.3%1
Wagering terms5.3%1
Withdrawal refused5.3%1

Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

Account37%7
Withdrawal26%5
Deposit21%4
Bonus16%3

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved58%11
Resolved37%7
Open5.3%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spin Win Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spin Win Casino against the market
Measure	Spin Win Casino	All brands
Complaints resolved	39%	59%
Average review rating	–	3.44
Complaints per 100 reviews	76	26.4
Share of “Account” complaints	37%	15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201220132014201520162017201820192020202120222023

Reviews count

Period	Value
2012	1
2013	0
2014	0
2015	0
2016	0
2017	0
2018	0
2019	1
2020	3
2021	12
2022	7
2023	1

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Bonuses35%8
Games30%7
Withdrawals30%7
Website & app17%4
Customer support13%3
Deposits & payment methods8.7%2

Share of the 23 reviews that name at least one aspect.reviews

Criticised

Bonuses26%6
Fairness & RTP17%4
Customer support13%3
Trust & licence13%3
Games8.7%2
KYC / verification8.7%2

Share of the 23 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.06

3.3

2020202120222023

Rating history

Period	Value
2020	1
2021	4.06
2022	3.3
2023	1

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Russia80%8
Australia10%1
Belarus10%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2024	1	–	0	–
2023	6	–	1	–
2022	4	–	7	–
2021	6	–	12	–
2020	0	–	3	–
2019	0	–	1	–
2012	0	–	1	–
2011	2	–	0	–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
latestcasinobonuses.bet	16	12	–
casino.ru	–	12	4.7 / 5
Casinomeister	2	–	–
AskGamblers	–	1	–
Casino Guru	1	–	–

Block 12

Latest complaints and reviews

The newest records about Spin Win Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJan 9, 2024
Withdrawal delay
Unresolved
Australia · Casino Guru
ComplaintJul 25, 2023
Account blocked
Unresolved
Russia · latestcasinobonuses.bet
ComplaintJun 26, 2023
Deposit not credited
Unresolved
Russia · latestcasinobonuses.bet
ReviewApr 1, 2023
1.0 of 5 stars
Russia · latestcasinobonuses.bet
ReviewSep 18, 2022
0.5 of 5 stars
Russia · latestcasinobonuses.bet

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from casino.ru.

Questions about Spin Win Casino

Which affiliate programme runs Spin Win Casino?

Spin Win Casino runs under the Spin Win Affiliates affiliate programme.

Is Spin Win Casino licensed?

Yes. Spin Win Casino holds a licence from Gibraltar Regulatory Authority.

When was Spin Win Casino founded?

Spin Win Casino launched in 2010.

Which currencies does Spin Win Casino accept?

Currencies listed for Spin Win Casino: Euros, British pounds sterling, US dollars. Its site is available in 16 languages: Bulgarian, Chinese, Czech, Danish and 12 more.

Which countries is Spin Win Casino available in?

Spin Win Casino is listed in 11 markets: Belgium, Bulgaria, China, France, Germany, Italy, Japan, Poland and 3 more.

What do players say about Spin Win Casino?

Players have filed 19 complaints and written 25 reviews about Spin Win Casino. Players rate Spin Win Casino 4.7 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Spin Win Casino?

“Account blocked” – 26% of the 19 complaints about Spin Win Casino with a labelled problem. Followed by “Deposit not credited” (21%) and “Withdrawal delay” (21%).

Do players report withdrawal problems at Spin Win Casino?

Withdrawals are the topic of 5 complaints about Spin Win Casino: 26% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them).

Does Spin Win Casino resolve player complaints?

39% of the 18 complaints about Spin Win Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spin Win Casino is 1,745th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spin Win Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Bonuses”.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.