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Casino profile

Lukkly Casino

Player complaints and reviews about Lukkly Casino, plus its operator (Lukkly Partners), licences and welcome offers.

lukkly.com
lukkly.com
Capture of the Lukkly Casino website

Profile

Website
lukkly.com
Established
2024
Operator
Lukkly Partnersaffiliate programme
Company
Island Lukkly B.V.
Licences
Languages
  • English
  • Russian
  • French
  • German
  • Bulgarian
  • Czech
  • Spanish
  • Finnish
  • Italian
  • Japanese
  • Korean
  • Polish
  • Turkish
  • Chinese
  • Portuguese
  • Ukrainian
  • Greek
  • Azerbaijani
  • Uzbek
  • Kazakh
Currencies
  • Euros
  • Russian rubles
  • US dollars
  • British pounds sterling
  • Polish zlotys
  • Ukrainian hryvnias
  • Kazakhstani tenges
  • Australian dollars
  • Turkish Lira
  • Brazilian reals
  • Argentine pesos
  • Chilean pesos
  • Czech Republic korunas
  • Mexican pesos
  • Chinese yuan
  • Japanese yen
  • Venezuelan bolívars
  • Azerbaijani manats
  • Indian rupees
  • South Korean won
  • Uzbekistan som
  • Tether
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Binance Coin
  • TRON
  • Litecoin
  • USD Coin
  • Ripple
  • Dogecoin Show more

About

Lukkly Casino belongs to the Lukkly Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 20 languages, including English, Russian, French, German. 31 account currencies are listed, including Euros, Russian rubles, US dollars, British pounds sterling. We list 8 welcome offers.

Lukkly Casino is listed in 23 markets, among them Germany, France, Belgium and Australia.

Licensee

The company that holds the Curaçao licence for Lukkly Casino, as the licence register names it.

Legal name
Island Lukkly B.V.
Curaçao licence reference
OGL/2024/1723/0940
Registration number (Curaçao Chamber of Commerce)
166711

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

236 records

What players report about Lukkly Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

36

39% resolved, of those with a known outcome

Total reviews

200

Across all review sites

Player rating

4.7 / 5

casino.ru 4.7 · AskGamblers 4.7 · Tribuna 4.7

GEO markets

3

Countries stated on 8.9% of records

Lukkly Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lukkly Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 36 complaints and 200 reviews about Lukkly Casino on 6 sites. In the 12 months to November 4, 2026, they filed 13 complaints and posted 159 reviews. That is 43% fewer complaints than in the 12 months before (23). Reviews are up 288% on the 12 months before (41). The average review rating rose from 4.38 to 4.5 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 32% of the 34 complaints with a labelled problem. Next come “Account blocked” (15%) and “Withdrawal refused” (15%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.

Of the 31 complaints with a known outcome, 39% were resolved, against 59% across all brands. That puts Lukkly Casino 1,750th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.

Reviewers give Lukkly Casino 4.48 out of 5 on average over 197 rated reviews, against 3.44 across all brands. 87% of the ratings are four or five stars, and 7.6% are one or two. The review sites’ own scores average 4.7 out of 5 across 3 sites. By that score, Lukkly Casino ranks 72nd of 4,286 rated casinos. Reviewers most often praise “Bonuses” (95 reviews), “Games” (91 reviews) and “Withdrawals” (73 reviews). The most common criticism concerns “Bonuses” (31 reviews), “Withdrawals” (25 reviews) and “Customer support” (17 reviews).

The countries players state most often are Russia (86%), Albania (9.5%) and Moldova (4.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lukkly Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the fast payouts and the wide selection of games and bonuses, including a good VIP program. Many highlighted the helpful customer support and the overall smooth gaming experience.

Players expressed dissatisfaction with the poor customer service and the lengthy withdrawal process. Additionally, there were complaints about high wagering requirements and a lack of no-deposit bonuses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay32%11
  • Account blocked15%5
  • Withdrawal refused15%5
  • Deposit not credited8.8%3
  • Verification delay8.8%3
  • Bonus winnings confiscated5.9%2
  • Account closed2.9%1
  • Account not closed on request2.9%1
  • Other problems8.8%3
Share of the 34 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal47%17
  • Account22%8
  • Bonus8.3%3
  • Deposit8.3%3
  • KYC / verification8.3%3
  • Technical5.6%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved53%19
  • Resolved33%12
  • Open14%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lukkly Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lukkly Casino against the market
MeasureLukkly CasinoAll brands
Complaints resolved39%59%
Average review rating4.483.44
Complaints per 100 reviews1826.4
Share of “Withdrawal” complaints47%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars75%147
  • 4 stars12%24
  • 3 stars5.6%11
  • 2 stars6.1%12
  • 1 star1.5%3
Share of 197 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses50%95
  • Games48%91
  • Withdrawals38%73
  • Customer support28%53
  • Website & app27%51
  • Deposits & payment methods18%34
Share of the 190 reviews that name at least one aspect.reviews

Criticised

  • Bonuses16%31
  • Withdrawals13%25
  • Customer support8.9%17
  • KYC / verification6.3%12
  • Website & app4.2%8
  • Trust & licence2.6%5
Share of the 190 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia86%18
  • Albania9.5%2
  • Moldova4.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202613–1354.5
20252248%654.42
20241–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
casino.ru–864.7 / 5
AskGamblers2834.7 / 5
latestcasinobonuses.bet2718–
Tribuna–124.7 / 5
forum-casino.com5––
Casino Guru21–

Block 13

Latest complaints and reviews

The newest records about Lukkly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, AskGamblers, Tribuna.

Questions about Lukkly Casino

Who owns Lukkly Casino?

Lukkly Casino is operated by Island Lukkly B.V. and runs under the Lukkly Partners affiliate programme.

Is Lukkly Casino licensed?

Yes. Lukkly Casino holds a licence from Curacao Gaming Control Board.

When was Lukkly Casino founded?

Lukkly Casino launched in 2024.

Which currencies does Lukkly Casino accept?

Currencies listed for Lukkly Casino: Euros, Russian rubles, US dollars, British pounds sterling, Polish zlotys, Ukrainian hryvnias, Kazakhstani tenges, Australian dollars and 23 more. Its site is available in 20 languages: English, Russian, French, German and 16 more.

What welcome bonuses does Lukkly Casino offer?

8 welcome offers are listed for Lukkly Casino. The first on the list is “300% up to €125 and 300 extra spins”, with a 50× wagering requirement.

Which countries is Lukkly Casino available in?

Lukkly Casino is listed in 23 markets: Argentina, Australia, Azerbaijan, Belgium, Brazil, Bulgaria, Chile, China and 15 more.

What do players say about Lukkly Casino?

Players have filed 36 complaints and written 200 reviews about Lukkly Casino. Players rate Lukkly Casino 4.7 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Lukkly Casino?

“Withdrawal delay” – 32% of the 34 complaints about Lukkly Casino with a labelled problem. Followed by “Account blocked” (15%) and “Withdrawal refused” (15%).

Do players report withdrawal problems at Lukkly Casino?

Withdrawals are the topic of 17 complaints about Lukkly Casino: 47% of the 36 with a topic. The most common withdrawal problem is “Withdrawal delay” (65% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.

Does Lukkly Casino resolve player complaints?

39% of the 31 complaints about Lukkly Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lukkly Casino is 1,750th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lukkly Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 87% of the rated reviews give four or five stars, and 7.6% give one or two.

How many complaints has Lukkly Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 13 complaints about Lukkly Casino. That is 43% fewer than in the 12 months before, when there were 23.

Where do Lukkly Casino’s players come from?

The countries named most often in complaints and reviews about Lukkly Casino are Russia (86%), Albania (9.5%) and Moldova (4.8%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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