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Casino profile

SG Casino

Player complaints and reviews about SG Casino, plus its operator (WOW Partners), licences and welcome offers.

sgcasino.com
sgcasino.com
Capture of the SG Casino website

Profile

Website
sgcasino.com
Established
2023
Operator
WOW Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • French
  • Finnish
  • Norwegian
  • Turkish
  • Polish
  • Portuguese
  • Czech
  • Spanish
  • Italian
  • German
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Swiss francs Show more

About

SG Casino belongs to the WOW Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, Norwegian. 14 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 6 welcome offers.

SG Casino is listed in 19 markets, among them Canada, Germany, France and Belgium. On the SG Casino site for Finland, we found 3 promotions and 7 tournaments. In Finland, SG Casino accepts 10 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Playid

    Other

    10 – 2000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player Intelligence

307 records

What players report about SG Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

153

97% resolved, of those with a known outcome

Total reviews

154

Across all review sites

Player rating

1.9 / 5

Trustpilot 1.9 · AskGamblers 1.9

GEO markets

33

Countries stated on 90% of records

SG Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SG Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 153 complaints and 154 reviews about SG Casino on 3 sites. In the 12 months to November 5, 2026, they filed 39 complaints and posted 35 reviews. That is 19% fewer complaints than in the 12 months before (48). Reviews are down 49% on the 12 months before (68). The average review rating fell from 1.82 to 1.7 out of 5 year on year. Of the complaints with a known outcome, 95% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 64% of the 150 complaints with a labelled problem. Next come “Account closed” (6%) and “Withdrawal refused” (6%). Complaints about “Withdrawal” make up 71% of those with a topic, against 29% across all brands.

Of the 153 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts SG Casino 115th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give SG Casino 1.63 out of 5 on average over 152 rated reviews, against 3.44 across all brands. 14% of the ratings are four or five stars, and 82% are one or two. The review sites’ own scores average 1.9 out of 5 across 2 sites. By that score, SG Casino ranks 3,773rd of 4,286 rated casinos. Reviewers most often praise “Games” (14 reviews), “Customer support” (14 reviews) and “Website & app” (10 reviews). The most common criticism concerns “Withdrawals” (75 reviews), “Customer support” (65 reviews) and “Trust & licence” (48 reviews).

The countries players state most often are Germany (20%), Italy (13%) and Greece (8.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SG Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Few positive comments exist, but the game selection leans positive with slightly more praise than criticism. Customer support and payments, however, generate substantial negative feedback from players.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay64%96
  • Account closed6%9
  • Withdrawal refused6%9
  • Documents rejected or requested again5.3%8
  • Self-exclusion5.3%8
  • Account blocked3.3%5
  • Deposit not credited2%3
  • Account not closed on request1.3%2
  • Other problems6.7%10
Share of the 150 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal71%109
  • Account10%16
  • KYC / verification5.9%9
  • Responsible gambling5.2%8
  • Bonus3.3%5
  • Deposit2%3
  • Other0.7%1
  • Customer support0.7%1
  • Technical0.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved97%148
  • Unresolved3.3%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SG Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SG Casino against the market
MeasureSG CasinoAll brands
Complaints resolved97%59%
Average review rating1.633.44
Complaints per 100 reviews99.426.4
Share of “Withdrawal” complaints71%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars11%17
  • 4 stars2.6%4
  • 3 stars3.9%6
  • 2 stars3.3%5
  • 1 star79%120
Share of 152 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games9.4%14
  • Customer support9.4%14
  • Website & app6.7%10
  • Deposits & payment methods4.7%7
  • Bonuses4%6
  • Withdrawals4%6
Share of the 149 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals50%75
  • Customer support44%65
  • Trust & licence32%48
  • Bonuses22%33
  • Fairness & RTP11%16
  • Account9.4%14
Share of the 149 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany20%54
  • Italy13%35
  • Greece8.7%24
  • Canada8.3%23
  • Spain6.5%18
  • Finland6.5%18
  • Austria5.4%15
  • France4.7%13
  • Australia4.3%12
  • Hungary2.5%7
  • Other countries21%57
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263995%301.54
20255696%671.84
20244398%311.56
202315100%261.27

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru12036–
Trustpilot–1131.9 / 5
AskGamblers3351.9 / 5

Block 13

Latest complaints and reviews

The newest records about SG Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about SG Casino

Who owns SG Casino?

SG Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is SG Casino licensed?

Yes. SG Casino holds a licence from Anjouan Gaming Board.

When was SG Casino founded?

SG Casino launched in 2023.

Which currencies does SG Casino accept?

Currencies listed for SG Casino: Euros, Hungarian forints, Norwegian kroner, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 6 more. Its site is available in 11 languages: English, French, Finnish, Norwegian and 7 more.

What welcome bonuses does SG Casino offer?

6 welcome offers are listed for SG Casino. The first on the list is “150% up to €500 at SG Casino”, with a 35× wagering requirement.

Which countries is SG Casino available in?

SG Casino is listed in 19 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 11 more.

Which payment methods does SG Casino accept in Finland?

The SG Casino cashier for Finland lists 10 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 4 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at SG Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

What bonuses and promotions does SG Casino run in Finland?

We read 3 live offers for Finland on the SG Casino site itself.

Does SG Casino run tournaments in Finland?

Yes. The SG Casino site for Finland lists 7 tournaments.

What do players say about SG Casino?

Players have filed 153 complaints and written 154 reviews about SG Casino. Players rate SG Casino 1.9 out of 5 on average across the 2 sites that publish one.

What do players complain about most at SG Casino?

“Withdrawal delay” – 64% of the 150 complaints about SG Casino with a labelled problem. Followed by “Account closed” (6%) and “Withdrawal refused” (6%).

Do players report withdrawal problems at SG Casino?

Withdrawals are the topic of 109 complaints about SG Casino: 71% of the 153 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does SG Casino resolve player complaints?

97% of the 153 complaints about SG Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, SG Casino is 115th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about SG Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 14% of the rated reviews give four or five stars, and 82% give one or two.

How many complaints has SG Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 39 complaints about SG Casino. That is 19% fewer than in the 12 months before, when there were 48.

Where do SG Casino’s players come from?

The countries named most often in complaints and reviews about SG Casino are Germany (20%), Italy (13%) and Greece (8.7%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with SG Casino, and ones players rate about the same.