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Casino profile

SG Casino in Italy

Player complaints and reviews about SG Casino, plus its operator (WOW Partners), licences and welcome offers.

sgcasino.com
Capture of the SG Casino website

About

On the SG Casino site for Italy, we found 5 tournaments.

SG Casino belongs to the WOW Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, Norwegian. 14 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 6 welcome offers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Italy

35 records

35 of the 307 records about SG Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

100% resolved, of those with a known outcome

Total reviews

26

Across all review sites

Player rating

2.23 / 5

26 ratings by these players

Share of all records

11%

of 307 about SG Casino

What players in Italy say about SG Casino

Players in Italy have filed 9 complaints and written 26 reviews about SG Casino. That is 11% of the 307 records about it from every market. Complaints make up 26% of their records, against 50% across all markets. Their reviews rate it 2.23 out of 5 on average (26 ratings), against 1.63 across all markets. 69% of their rated reviews give one or two stars; across all markets the share is 82%.

The most common problem in their complaints is “Withdrawal delay”: 56% of 9 complaints with a labelled problem (64% across all markets). 100% of their 9 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 6 complaints and 4 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about SG Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records26%50%
Resolved, of complaints with a known outcome100%97%
Average review rating, out of 52.231.63
Reviews rated 1–2 stars69%82%
Withdrawal delay, of labelled complaints56%64%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal78%7
  • Account22%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars31%8
  • 1 star69%18
Share of 26 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support32%8
  • VIP & loyalty4%1
Share of the 25 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals32%8
  • Bonuses28%7
  • Customer support24%6
  • Trust & licence20%5
  • Account16%4
  • Fairness & RTP12%3
Share of the 25 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–3–
20252–15–
20241–7–
20230–1–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–26–
Casino Guru9––

Block 10

Latest complaints and reviews

The newest records about SG Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Resolved

    Italy · Casino Guru

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about SG Casino in Italy

Does SG Casino run tournaments in Italy?

Yes. The SG Casino site for Italy lists 5 tournaments.

How many complaints and reviews about SG Casino come from players in Italy?

35 of the 307 complaints and reviews about SG Casino come from players in Italy. Across all its markets, 153 complaints have a known outcome, and 97% of them were resolved.

Who owns SG Casino?

SG Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is SG Casino licensed?

Yes. SG Casino holds a licence from Anjouan Gaming Board.