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Casino profile

SG Casino in Germany

Player complaints and reviews about SG Casino, plus its operator (WOW Partners), licences and welcome offers.

sgcasino.com
Capture of the SG Casino website

About

On the SG Casino site for Germany, we found 5 tournaments.

SG Casino belongs to the WOW Partners affiliate programme. The site launched in 2023. It holds a licence from Anjouan Gaming Board. The interface is available in 11 languages, including English, French, Finnish, Norwegian. 14 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 6 welcome offers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

54 records

54 of the 307 records about SG Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

35

100% resolved, of those with a known outcome

Total reviews

19

Across all review sites

Player rating

1.0 / 5

19 ratings by these players

Share of all records

18%

of 307 about SG Casino

What players in Germany say about SG Casino

Players in Germany have filed 35 complaints and written 19 reviews about SG Casino. That is 18% of the 307 records about it from every market. Complaints make up 65% of their records, against 50% across all markets. Their reviews rate it 1.0 out of 5 on average (19 ratings), against 1.63 across all markets. 100% of their rated reviews give one or two stars; across all markets the share is 82%.

The most common problem in their complaints is “Withdrawal delay”: 54% of 35 complaints with a labelled problem (64% across all markets). Compared with all markets, players here raise “Self-exclusion” more often: 20% of their labelled complaints against 5.3%. 100% of their 35 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 17 complaints and 6 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about SG Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records65%50%
Resolved, of complaints with a known outcome100%97%
Average review rating, out of 51.01.63
Reviews rated 1–2 stars100%82%
Withdrawal delay, of labelled complaints54%64%
Self-exclusion, of labelled complaints20%5.3%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay54%19
  • Self-exclusion20%7
  • Documents rejected or requested again8.6%3
  • Account blocked2.9%1
  • Account closed2.9%1
  • Account not closed on request2.9%1
  • Bonus not credited2.9%1
  • Deposit not credited2.9%1
  • Other problems2.9%1
Share of the 35 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%19
  • Responsible gambling20%7
  • Account8.6%3
  • KYC / verification8.6%3
  • Bonus2.9%1
  • Deposit2.9%1
  • Technical2.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%35
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202617100%6–
20259–6–
20246–0–
20233–7–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru355–
Trustpilot–14–

Block 08

Latest complaints and reviews

The newest records about SG Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about SG Casino in Germany

Does SG Casino run tournaments in Germany?

Yes. The SG Casino site for Germany lists 5 tournaments.

How many complaints and reviews about SG Casino come from players in Germany?

54 of the 307 complaints and reviews about SG Casino come from players in Germany. Across all its markets, 153 complaints have a known outcome, and 97% of them were resolved.

Who owns SG Casino?

SG Casino is operated by IGplay and runs under the WOW Partners affiliate programme.

Is SG Casino licensed?

Yes. SG Casino holds a licence from Anjouan Gaming Board.