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Vbet Casino

Player complaints and reviews about Vbet Casino, plus its operator (VBET Affiliates), licences and welcome offers.

vbet.com
Capture of the Vbet Casino website

About

Vbet Casino belongs to the VBET Affiliates affiliate programme. The site launched in 2003. It holds licences from Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil). The interface is available in 6 languages, including English, Russian, Armenian, French. 26 account currencies are listed, including Euros, US dollars, Canadian dollars, Armenian drams. We list 3 welcome offers.

Vbet Casino is listed in 4 markets: Canada, France, Belgium and South Korea.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

216 records

What players report about Vbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

84

48% resolved, of those with a known outcome

Total reviews

132

Across all review sites

Player rating

3.44 / 5

AskGamblers 2.55 · Trustpilot 2.1 · casino.ru 4.7 · Tribuna 4.4

GEO markets

29

Countries stated on 57% of records

Vbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vbet Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 84 complaints and 132 reviews about Vbet Casino on 7 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 40 reviews. Reviews are up 90% on the 12 months before (21). The average review rating fell from 1.86 to 1.83 out of 5 year on year.

The problem players report most often is “Account blocked”: 42% of the 77 complaints with a labelled problem. Next come “Withdrawal delay” (13%) and “Bonus not credited” (9.1%). Complaints about “Account” make up 52% of those with a topic, against 15% across all brands.

Of the 84 complaints with a known outcome, 48% were resolved, against 59% across all brands. That puts Vbet Casino 1,630th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 44%.

Reviewers give Vbet Casino 2.12 out of 5 on average over 129 rated reviews, against 3.44 across all brands. 23% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 3.44 out of 5 across 4 sites. By that score, Vbet Casino ranks 1,715th of 4,286 rated casinos. Reviewers most often praise “Games” (28 reviews), “Withdrawals” (22 reviews) and “Website & app” (17 reviews). The most common criticism concerns “Customer support” (49 reviews), “Withdrawals” (33 reviews) and “Bonuses” (27 reviews).

The countries players state most often are Denmark (26%), Ukraine (16%) and Germany (9.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,915 brands Player Intelligence tracks.

Ask the AI analyst about Vbet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the unjustified confiscation of their winnings, specifically a total of $6,659, without any evidence of wrongdoing. They expressed frustration over the casino's failure to provide proof for their decision and the lack of proper identity verification despite offers to comply.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked42%32
  • Withdrawal delay13%10
  • Bonus not credited9.1%7
  • Account closed7.8%6
  • Withdrawal refused7.8%6
  • Deposit not credited3.9%3
  • Verification delay3.9%3
  • Game malfunction2.6%2
  • Other problems10%8
Share of the 77 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account52%44
  • Withdrawal21%18
  • Bonus9.5%8
  • Technical4.8%4
  • Deposit3.6%3
  • KYC / verification3.6%3
  • Other2.4%2
  • Responsible gambling2.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved52%44
  • Resolved48%40
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vbet Casino against the market
MeasureVbet CasinoAll brands
Complaints resolved48%59%
Average review rating2.123.44
Complaints per 100 reviews63.626.4
Share of “Account” complaints52%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars19%24
  • 4 stars4.7%6
  • 3 stars12%15
  • 2 stars9.3%12
  • 1 star56%72
Share of 129 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games22%28
  • Withdrawals18%22
  • Website & app14%17
  • Bonuses10%13
  • Customer support8%10
  • KYC / verification5.6%7
Share of the 125 reviews that name at least one aspect.reviews

Criticised

  • Customer support39%49
  • Withdrawals26%33
  • Bonuses22%27
  • Website & app18%23
  • Account18%22
  • KYC / verification16%20
Share of the 125 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark26%32
  • Ukraine16%20
  • Germany9.8%12
  • Brazil8.1%10
  • Canada5.7%7
  • Armenia2.4%3
  • United Kingdom2.4%3
  • India2.4%3
  • Morocco2.4%3
  • Netherlands2.4%3
  • Other countries22%27
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–341.97
20254–271.67
20241010%211.81
20232250%4–
20221947%7–
20217–6–
20201173%3–
20193–11–
20184–7–
20171–3–
20162–9–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–672.1 / 5
AskGamblers25362.55 / 5
Casino Guru435–
latestcasinobonuses.bet127–
Tribuna–164.4 / 5
CasinoReviews4––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Vbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    2.0 of 5 stars

  • Complaint

    Account closed

    Unresolved

    Chile · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Sweden · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Ghana · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru, Tribuna.

Questions about Vbet Casino

Who owns Vbet Casino?

Vbet Casino is operated by Radon B.V. Casinos and runs under the VBET Affiliates affiliate programme.

Is Vbet Casino licensed?

Yes. Vbet Casino holds 2 licences: Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil).

When was Vbet Casino founded?

Vbet Casino launched in 2003.

Which currencies does Vbet Casino accept?

Currencies listed for Vbet Casino: Euros, US dollars, Canadian dollars, Armenian drams, Ghanaian cedis, Georgian laris, Kazakhstani tenges, Bangladeshi takas and 18 more. Its site is available in 6 languages: English, Russian, Armenian, French and 2 more.

What welcome bonuses does Vbet Casino offer?

3 welcome offers are listed for Vbet Casino. The first on the list is “200% up to €250 + 100 Free Spins at Vbet Casino”, with a 35× wagering requirement.

Which countries is Vbet Casino available in?

Vbet Casino is listed in 4 markets: Belgium, Canada, France, South Korea.

What do players say about Vbet Casino?

Players have filed 84 complaints and written 132 reviews about Vbet Casino. Players rate Vbet Casino 3.44 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Vbet Casino?

“Account blocked” – 42% of the 77 complaints about Vbet Casino with a labelled problem. Followed by “Withdrawal delay” (13%) and “Bonus not credited” (9.1%).

Do players report withdrawal problems at Vbet Casino?

Withdrawals are the topic of 18 complaints about Vbet Casino: 21% of the 84 with a topic. The most common withdrawal problem is “Withdrawal delay” (56% of them). Of the withdrawal complaints with a known outcome, 44% were resolved.

Does Vbet Casino resolve player complaints?

48% of the 84 complaints about Vbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vbet Casino is 1,630th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vbet Casino?

Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 23% of the rated reviews give four or five stars, and 65% give one or two.

How many complaints has Vbet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Vbet Casino.

Where do Vbet Casino’s players come from?

The countries named most often in complaints and reviews about Vbet Casino are Denmark (26%), Ukraine (16%) and Germany (9.8%).