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Casino profile

Rockwin Casino in Australia

Player complaints and reviews about Rockwin Casino, plus its operator (Rampa Partners), licences and welcome offers.

rockwin.io
rockwin.io
Capture of the Rockwin Casino website

Profile

Website
rockwin.io
Established
2023
Operator
Rampa Partnersaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • US dollars
  • Norwegian kroner
  • Polish zlotys
  • Brazilian reals
  • Binance Coin
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Litecoin
  • ADA
  • TRON
  • Ripple
  • Ethereum
  • Tether Show more

About

On the Rockwin Casino site for Australia, we found 2 tournaments and a loyalty programme with 8 tiers.

Rockwin Casino belongs to the Rampa Partners affiliate programme. The site launched in 2023. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: English, German, Italian. 18 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 24 welcome offers.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

24 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Can anyone become a VIP?

    Absolutely, we personally choose active players to invite to Rockwin VIP in order to provide outstanding customer care & gaming experience with a personal VIP manager.

  2. 2

    How do I know that I have received a VIP status?

    At Rockwin, we keep a watchful eye on our high-flying players! If your gameplay takes you to the next level, a member of our VIP team will personally reach out to you within 24 hours to welcome you to the club.

  3. 3

    How can I get a VIP Status?

    Here's your first step: Sign up and verify your phone number to unlock the full Rockwin experience. The more you play after that, the more likely you are to catch the eye of our VIP talent scouts. They're always looking for players who consistently bring their A-game.

  4. 4

    Will VIP status give me support privileges?

    Oh, sure. You get a personal VIP assistant who is glad to address any of your concerns practically 24/7.

  5. 5

    Can I get individual limits and conditions through a personal assistant?

    Yes. Your personal assistant will merrily help you adjust game limits and conditions according to your needs. We will do whatever is in our power to make your gaming experience the way you want it to be.

  6. 6

    Can I choose where to communicate with my assistant?

    Absolutely! We offer a variety of communication options to suit your preference. Reach your assistant via live chat, email, or even connect on WhatsApp – whichever feels most comfortable for you.

  7. 7

    Can I get individual assistance on casino-related matters?

    If there are some gaming terms that you do not understand, or you would like to get additional information on game providers, bonus rules, or anything else - rest assured knowing that your personal assistant will help you figure it out.

  8. 8

    Can I ask my personal assistant for something special?

    As your best friend, your personal assistant is ready to surprise you in a variety of ways that are not related to the game.

Player complaints and reviews in Australia

12 records

12 of the 43 records about Rockwin Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

9

Across all review sites

Player rating

2.0 / 5

9 ratings by these players

Share of all records

28%

of 43 about Rockwin Casino

What players in Australia say about Rockwin Casino

Players in Australia have filed 3 complaints and written 9 reviews about Rockwin Casino. That is 28% of the 43 records about it from every market. Complaints make up 25% of their records, against 33% across all markets. Their reviews rate it 2.0 out of 5 on average (9 ratings), against 1.67 across all markets. 67% of their rated reviews give one or two stars; across all markets the share is 79%.

In the last 12 months: 1 complaint and 3 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Rockwin Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records25%33%
Average review rating, out of 52.01.67
Reviews rated 1–2 stars67%79%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–3–
20251–4–
20241–1–
20230–1–

A dash means too little data for that year.

Block 04

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–7–
Casino Guru32–

Block 05

Latest complaints and reviews

The newest records about Rockwin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Rockwin Casino in Australia

Does Rockwin Casino run tournaments and a loyalty programme in Australia?

Yes. The Rockwin Casino site for Australia lists 2 tournaments. Its loyalty programme for Australia has 8 tiers.

How many complaints and reviews about Rockwin Casino come from players in Australia?

12 of the 43 complaints and reviews about Rockwin Casino come from players in Australia. Across all its markets, 14 complaints have a known outcome, and 100% of them were resolved.

Who owns Rockwin Casino?

Rockwin Casino is operated by Metlait SRL and runs under the Rampa Partners affiliate programme.

Is Rockwin Casino licensed?

Yes. Rockwin Casino holds a licence from Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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