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PlayMojo Casino

Player complaints and reviews about PlayMojo Casino, plus its operator (Rooster Partners), licences and welcome offers.

playmojo.com
Capture of the PlayMojo Casino website

About

PlayMojo Casino belongs to the Rooster Partners affiliate programme. The site launched in 2024. It holds a licence from Kahnawake Gaming Commission. The interface is available in 5 languages, including English, German, Norwegian, Italian. 20 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars.

PlayMojo Casino is listed in 11 markets, among them Canada, Germany, France and Belgium. On the PlayMojo Casino site for Germany, we found 8 welcome bonuses and a loyalty programme with 8 tiers. In Germany, PlayMojo Casino accepts 14 payment methods, among them Bank Transfer, Cryptocurrencies, ecoPayz and iDebit. Its crypto options cover 6 coins, including Bitcoin, Ethereum, Litecoin and Bitcoin Cash.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Besondere Geschenke

    Lassen Sie sich mit luxuriösen Geschenken und Überraschungen verwöhnen, als Zeichen unserer Wertschätzung für Ihre Treue zu PlayMojo.

  2. 2

    Erhöhte Limits für Einzahlungen und Wetten

    Genießen Sie erhöhte Einzahlungs- und Wettlimits, die es Ihnen ermöglichen, Ihr Spiel auf ein neues Level zu bringen.

  3. 3

    Exklusive Promotionen

    Nehmen Sie an exklusiven VIP-Aktionen teil, bei denen Sie höhere Belohnungen erhalten und unvergessliche Unterhaltung erleben können.

  4. 4

    Höhere und schnellere Auszahlungen

    Erleben Sie blitzschnelle Abhebungen und höhere Auszahlungslimits, die Ihnen die Freiheit geben, Ihre Gewinne mit minimaler Verzögerung zu genießen.

  5. 5

    Persönlicher VIP-Kundenbetreuer

    Genießen Sie die Betreuung durch Ihren persönlichen VIP-Kundenbetreuer, der sich um alle Ihre Bedürfnisse kümmert und für ein reibungsloses Spielerlebnis sorgt.

  6. 6

    Spiel-Tipps

    Erhalten Sie Insider-Tipps und die neuesten Veröffentlichungen von unserem Expertenteam, um Ihr Spiel zu verbessern und Ihre Gewinnchancen zu erhöhen.

  7. 7

    Täglich, Wöchentlich & Monatlich Cashback

    Lassen Sie sich großzügig mit höheren Cashback-Prozentsätzen belohnen, damit Sie sich immer wertgeschätzt und geschätzt fühlen.

  8. 8

    VIP-Turniere

    Erhalten Sie exklusiven Zugang zu Turnieren mit hohen Einsätzen, die speziell auf VIP-Mitglieder zugeschnitten sind, und bei denen es üppige Preise zu gewinnen gibt.

Payment methods

21 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Bank Transfer

    Bank transfer

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • ecoPayz

    E-wallet

    –

  • iDebit

    Bank transfer

    –

  • Interac

    Bank transfer

    –

  • Interac

    Bank transfer

    –

  • Maestro

    Card

    –

  • Mastercard

    Card

    –

  • Mastercard

    Card

    –

  • MiFinity

    E-wallet

    –

  • MuchBetter

    E-wallet

    –

  • Neosurf

    Voucher

    –

  • Neteller

    E-wallet

    –

  • Pay4Fun

    E-wallet

    –

  • Skrill

    E-wallet

    –

  • Visa

    Card

    –

Player Intelligence

238 records

What players report about PlayMojo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

93% resolved, of those with a known outcome

Total reviews

208

Across all review sites

Player rating

3.25 / 5

AskGamblers 4.4 · Trustpilot 2.1

GEO markets

18

Countries stated on 46% of records

PlayMojo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about PlayMojo Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 30 complaints and 208 reviews about PlayMojo Casino on 4 sites. In the 12 months to November 5, 2026, they filed 11 complaints and posted 106 reviews. That is 35% fewer complaints than in the 12 months before (17). Reviews are up 159% on the 12 months before (41). The average review rating rose from 2.32 to 3.99 out of 5 year on year. Of the complaints with a known outcome, 90% were resolved in the last 12 months, against 94% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 28% of the 29 complaints with a labelled problem. Next come “Bonus winnings confiscated” (17%) and “Account closed” (14%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.

Of the 29 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts PlayMojo Casino 258th of 1,918 casinos with at least 10 such complaints.

Reviewers give PlayMojo Casino 3.7 out of 5 on average over 208 rated reviews, against 3.44 across all brands. 75% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 3.25 out of 5 across 2 sites. By that score, PlayMojo Casino ranks 1,981st of 4,286 rated casinos. Reviewers most often praise “Website & app” (76 reviews), “Games” (62 reviews) and “Customer support” (55 reviews). The most common criticism concerns “Withdrawals” (52 reviews), “Trust & licence” (25 reviews) and “Customer support” (23 reviews).

The countries players state most often are Germany (32%), Australia (18%) and Canada (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,913 brands Player Intelligence tracks.

Ask the AI analyst about PlayMojo Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the smooth performance of the site, with fast loading times and reliable payouts enhancing their gaming experience. The customer support is also highly praised for its responsiveness and helpfulness, making players feel valued and supported.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay28%8
  • Bonus winnings confiscated17%5
  • Account closed14%4
  • Self-exclusion10%3
  • Account blocked3.4%1
  • Account not closed on request3.4%1
  • Bonus not credited3.4%1
  • Deposit not credited3.4%1
  • Other problems17%5
Share of the 29 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%10
  • Account20%6
  • Bonus20%6
  • Responsible gambling13%4
  • Payments & refunds6.7%2
  • Deposit3.3%1
  • KYC / verification3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%27
  • Unresolved6.7%2
  • Open3.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

PlayMojo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

PlayMojo Casino against the market
MeasurePlayMojo CasinoAll brands
Complaints resolved93%59%
Average review rating3.73.44
Complaints per 100 reviews14.426.4
Share of “Withdrawal” complaints33%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars50%105
  • 4 stars24%50
  • 3 stars2.4%5
  • 2 stars1.4%3
  • 1 star22%45
Share of 208 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app37%76
  • Games30%62
  • Customer support27%55
  • Withdrawals21%42
  • Bonuses19%39
  • Deposits & payment methods19%39
Share of the 204 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals25%52
  • Trust & licence12%25
  • Customer support11%23
  • Bonuses10%21
  • Fairness & RTP6.9%14
  • VIP & loyalty5.4%11
Share of the 204 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany32%35
  • Australia18%20
  • Canada12%13
  • New Zealand8.2%9
  • Austria7.3%8
  • Ireland4.5%5
  • Norway4.5%5
  • Italy3.6%4
  • United Kingdom1.8%2
  • Kuwait1.8%2
  • Other countries6.4%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–953.92
20251493%983.64
20248–15–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers31244.4 / 5
Casino Guru2630–
Trustpilot–542.1 / 5
latestcasinobonuses.bet1––

Block 13

Latest complaints and reviews

The newest records about PlayMojo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Australia · Trustpilot

  • Review

    2.0 of 5 stars

    Kuwait · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Canada · Casino Guru

  • Complaint

    Self-exclusion

    Resolved
  • Complaint

    Documents rejected or requested again

    Resolved

    Australia · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about PlayMojo Casino

Who owns PlayMojo Casino?

PlayMojo Casino is operated by Aveazure SRL and runs under the Rooster Partners affiliate programme.

Is PlayMojo Casino licensed?

Yes. PlayMojo Casino holds a licence from Kahnawake Gaming Commission.

When was PlayMojo Casino founded?

PlayMojo Casino launched in 2024.

Which currencies does PlayMojo Casino accept?

Currencies listed for PlayMojo Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Russian rubles, Brazilian reals and 12 more. Its site is available in 5 languages: English, German, Norwegian, Italian and 1 more.

Which countries is PlayMojo Casino available in?

PlayMojo Casino is listed in 11 markets: Australia, Austria, Belgium, Canada, France, Germany, India, Italy and 3 more.

Which payment methods does PlayMojo Casino accept in Germany?

The PlayMojo Casino cashier for Germany lists 14 payment methods: Bank Transfer, Cryptocurrencies, ecoPayz, iDebit, Interac, Maestro and 8 more. For crypto, it takes 6 coins: Bitcoin, Ethereum, Litecoin, Bitcoin Cash and 2 more.

What bonuses and promotions does PlayMojo Casino run in Germany?

We read 8 live offers for Germany on the PlayMojo Casino site itself.

Does PlayMojo Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 8 tiers.

What do players say about PlayMojo Casino?

Players have filed 30 complaints and written 208 reviews about PlayMojo Casino. Players rate PlayMojo Casino 3.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at PlayMojo Casino?

“Withdrawal delay” – 28% of the 29 complaints about PlayMojo Casino with a labelled problem. Followed by “Bonus winnings confiscated” (17%) and “Account closed” (14%).

Do players report withdrawal problems at PlayMojo Casino?

Withdrawals are the topic of 10 complaints about PlayMojo Casino: 33% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (80% of them).

Does PlayMojo Casino resolve player complaints?

93% of the 29 complaints about PlayMojo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,918 casinos with at least 10 such complaints, PlayMojo Casino is 258th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about PlayMojo Casino?

Praised most: “Website & app”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 75% of the rated reviews give four or five stars, and 23% give one or two.

How many complaints has PlayMojo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 11 complaints about PlayMojo Casino. That is 35% fewer than in the 12 months before, when there were 17.

Where do PlayMojo Casino’s players come from?

The countries named most often in complaints and reviews about PlayMojo Casino are Germany (32%), Australia (18%) and Canada (12%).