100% up to €500
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €30
- Wagering
- 40x bonus
- Max bet
- €5
Wagering applies to the bonus amount.
Casino profile
KokoBet Casino
Player complaints and reviews about KokoBet Casino, plus its operator (Big Betty Affiliates), licences and welcome offers.
koko.bet
Profile
- Website
- koko.bet
- Established
- 2024
- Operator
- Big Betty Affiliatesaffiliate programme
- Company
- Luckywayz Limited B.V.
- Languages
- German
- English
- Finnish
- Currencies
- Euros
- Norwegian kroner
- Swedish kronor
About
KokoBet Casino belongs to the Big Betty Affiliates affiliate programme. The site launched in 2024. It holds licences from Curacao Gaming Control Board, New Brunswick (New Brunswick). The interface is available in 3 languages: German, English, Finnish. 3 account currencies are listed: Euros, Norwegian kroner, Swedish kronor. We list 3 welcome offers.
KokoBet Casino is listed in 2 markets: Germany and Finland.
Markets
This brand is listed in 2 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50% up to €1,000
- Bonus
- 50%
- Max bonus
- €1,000
- Min deposit
- €30
- Wagering
- 40x bonus
- Max bet
- €5
Wagering applies to the bonus amount.
150 EXTRA SPINS on Wanted Dead or a Wild
- Free spins
- 150
- Min deposit
- €30
- Wagering
- 40x
- Max bet
- €5
Player Intelligence
99 records
What players report about KokoBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
12
73% resolved, of those with a known outcome
Total reviews
87
Across all review sites
Player rating
3.25 / 5
Trustpilot 2.0 · Tribuna 4.5
GEO markets
18
Countries stated on 87% of records
KokoBet Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about KokoBet Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 12 complaints and 87 reviews about KokoBet Casino on 5 sites. In the 12 months to November 5, 2026, they filed 6 complaints and posted 65 reviews. Reviews are up 195% on the 12 months before (22). The average review rating rose from 1.82 to 1.88 out of 5 year on year.
The problem players report most often is “Account not closed on request”: 25% of the 12 complaints with a labelled problem. Next come “Account closed” (17%) and “Self-exclusion” (17%). Complaints about “Account” make up 42% of those with a topic, against 15% across all brands.
Of the 11 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts KokoBet Casino 1,084th of 1,917 casinos with at least 10 such complaints.
Reviewers give KokoBet Casino 1.86 out of 5 on average over 87 rated reviews, against 3.44 across all brands. 17% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 3.25 out of 5 across 2 sites. By that score, KokoBet Casino ranks 1,981st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (8 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Withdrawals” (42 reviews), “Trust & licence” (32 reviews) and “Customer support” (19 reviews).
The countries players state most often are Netherlands (57%), Finland (10%) and Spain (7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about KokoBet Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
8
20252026
| Period | Value |
|---|---|
| 2025 | 8 |
| 2026 | 4 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account not closed on request25%3
- Account closed17%2
- Self-exclusion17%2
- Withdrawal delay17%2
- Withdrawal limits17%2
- Withdrawal refused8.3%1
Block 03
Complaint categories
- Account42%5
- Withdrawal42%5
- Responsible gambling17%2
Block 04
Complaint status
- Resolved67%8
- Unresolved25%3
- Open8.3%1
Block 05
KokoBet Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | KokoBet Casino | All brands |
|---|---|---|
| Complaints resolved | 73% | 59% |
| Average review rating | 1.86 | 3.44 |
| Complaints per 100 reviews | 13.8 | 26.4 |
| Share of “Account” complaints | 42% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
44
202420252026
| Period | Value |
|---|---|
| 2024 | 1 |
| 2025 | 42 |
| 2026 | 44 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars13%11
- 4 stars4.6%4
- 3 stars8%7
- 2 stars5.7%5
- 1 star69%60
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals9.9%8
- Customer support6.2%5
- Bonuses3.7%3
- Website & app3.7%3
- Deposits & payment methods2.5%2
- Games2.5%2
Criticised
- Withdrawals52%42
- Trust & licence40%32
- Customer support23%19
- Account12%10
- Website & app12%10
- Deposits & payment methods11%9
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.43
2.3
202420252026
| Period | Value |
|---|---|
| 2024 | 1 |
| 2025 | 1.43 |
| 2026 | 2.3 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Netherlands57%49
- Finland10%9
- Spain7%6
- Germany4.7%4
- United States3.5%3
- Belgium2.3%2
- Türkiye2.3%2
- Armenia1.2%1
- Canada1.2%1
- France1.2%1
- Other countries9.3%8
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 4 | – | 44 | 2.3 |
| 2025 | 8 | – | 42 | 1.43 |
| 2024 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 75 | 2.0 / 5 |
| Casino Guru | 10 | 1 | – |
| Tribuna | – | 11 | 4.5 / 5 |
| Casinomeister | 1 | – | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about KokoBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Review
4.0 of 5 stars
Netherlands · Trustpilot
- Complaint
Account not closed on request
OpenSweden · Casino Guru
- Complaint
Account not closed on request
ResolvedGermany · Casino Guru
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
18 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, Tribuna.
Questions about KokoBet Casino
Who owns KokoBet Casino?
KokoBet Casino is operated by Luckywayz Limited B.V. and runs under the Big Betty Affiliates affiliate programme.
Is KokoBet Casino licensed?
Yes. KokoBet Casino holds 2 licences: Curacao Gaming Control Board, New Brunswick (New Brunswick).
When was KokoBet Casino founded?
KokoBet Casino launched in 2024.
Which currencies does KokoBet Casino accept?
Currencies listed for KokoBet Casino: Euros, Norwegian kroner, Swedish kronor. Its site is available in 3 languages: German, English, Finnish.
What welcome bonuses does KokoBet Casino offer?
3 welcome offers are listed for KokoBet Casino. The first on the list is “100% up to €500”, with a 40× wagering requirement.
Which countries is KokoBet Casino available in?
What do players say about KokoBet Casino?
Players have filed 12 complaints and written 87 reviews about KokoBet Casino. Players rate KokoBet Casino 3.25 out of 5 on average across the 2 sites that publish one.
What do players complain about most at KokoBet Casino?
“Account not closed on request” – 25% of the 12 complaints about KokoBet Casino with a labelled problem. Followed by “Account closed” (17%) and “Self-exclusion” (17%).
Do players report withdrawal problems at KokoBet Casino?
Withdrawals are the topic of 5 complaints about KokoBet Casino: 42% of the 12 with a topic. The most common withdrawal problem is “Withdrawal delay” (40% of them).
Does KokoBet Casino resolve player complaints?
73% of the 11 complaints about KokoBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, KokoBet Casino is 1,084th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about KokoBet Casino?
Praised most: “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 17% of the rated reviews give four or five stars, and 75% give one or two.
How many complaints has KokoBet Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 6 complaints about KokoBet Casino.
Where do KokoBet Casino’s players come from?
The countries named most often in complaints and reviews about KokoBet Casino are Netherlands (57%), Finland (10%) and Spain (7%).
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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