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ChachaBet Casino

Player complaints and reviews about ChachaBet Casino, plus its licences and welcome offers.

chacha.bet
Capture of the ChachaBet Casino website

About

The ChachaBet Casino site launched in 2024. The interface is available in 11 languages, including English, French, German, Italian. 11 account currencies are listed, including Euros, US dollars, Brazilian reals, Canadian dollars. We list 3 welcome offers.

ChachaBet Casino is listed in 14 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

139 records

What players report about ChachaBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

10

80% resolved, of those with a known outcome

Total reviews

129

Across all review sites

Player rating

2.6 / 5

Trustpilot 2.6

GEO markets

12

Countries stated on 99% of records

ChachaBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ChachaBet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 10 complaints and 129 reviews about ChachaBet Casino on 3 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 60 reviews. Reviews are level with the 12 months before (60). The average review rating fell from 3.82 to 1.97 out of 5 year on year.

Complaints about “Account” make up 40% of those with a topic, against 15% across all brands.

Of the 10 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts ChachaBet Casino 822nd of 1,917 casinos with at least 10 such complaints.

Reviewers give ChachaBet Casino 2.89 out of 5 on average over 129 rated reviews, against 3.44 across all brands. 45% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 2.6 out of 5 on one site. By that score, ChachaBet Casino ranks 3,018th of 4,286 rated casinos. Reviewers most often praise “Customer support” (27 reviews), “Games” (15 reviews) and “Withdrawals” (15 reviews). The most common criticism concerns “Withdrawals” (33 reviews), “Trust & licence” (24 reviews) and “Account” (18 reviews).

The countries players state most often are Netherlands (86%), Sweden (2.9%) and Colombia (2.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ChachaBet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Account40%4
  • Withdrawal30%3
  • Bonus10%1
  • Other10%1
  • Payments & refunds10%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved80%8
  • Unresolved20%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

ChachaBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

ChachaBet Casino against the market
MeasureChachaBet CasinoAll brands
Complaints resolved80%59%
Average review rating2.893.44
Complaints per 100 reviews7.826.4
Share of “Account” complaints40%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars42%54
  • 4 stars3.1%4
  • 3 stars4.7%6
  • 2 stars3.1%4
  • 1 star47%61
Share of 129 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support27%27
  • Games15%15
  • Withdrawals15%15
  • Website & app12%12
  • Bonuses6%6
  • Trust & licence5%5
Share of the 100 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals33%33
  • Trust & licence24%24
  • Account18%18
  • Customer support14%14
  • Deposits & payment methods3%3
  • KYC / verification3%3
Share of the 100 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands86%119
  • Sweden2.9%4
  • Colombia2.2%3
  • France2.2%3
  • Canada1.4%2
  • Austria0.7%1
  • Switzerland0.7%1
  • Costa Rica0.7%1
  • Germany0.7%1
  • Finland0.7%1
  • Other countries1.4%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–451.6
20252–723.78
20245–12–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1252.6 / 5
Casino Guru94–
Casinomeister1––

Block 12

Latest complaints and reviews

The newest records about ChachaBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Account closed

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Account closed

    Resolved

    Latvia · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about ChachaBet Casino

When was ChachaBet Casino founded?

ChachaBet Casino launched in 2024.

Which currencies does ChachaBet Casino accept?

Currencies listed for ChachaBet Casino: Euros, US dollars, Brazilian reals, Canadian dollars, Swiss francs, Danish krone, Hungarian forints, Indian rupees and 3 more. Its site is available in 11 languages: English, French, German, Italian and 7 more.

What welcome bonuses does ChachaBet Casino offer?

3 welcome offers are listed for ChachaBet Casino. The first on the list is “75% up to €300 and 75 extra spins”, with a 40× wagering requirement.

Which countries is ChachaBet Casino available in?

ChachaBet Casino is listed in 14 markets: Azerbaijan, Belgium, Brazil, Canada, France, Germany, India, Italy and 6 more.

What do players say about ChachaBet Casino?

Players have filed 10 complaints and written 129 reviews about ChachaBet Casino. Players rate ChachaBet Casino 2.6 out of 5 on average on the 1 site that publishes a rating.

Do players report withdrawal problems at ChachaBet Casino?

Withdrawals are the topic of 3 complaints about ChachaBet Casino: 30% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does ChachaBet Casino resolve player complaints?

80% of the 10 complaints about ChachaBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ChachaBet Casino is 822nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about ChachaBet Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Account”. 45% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has ChachaBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about ChachaBet Casino.

Where do ChachaBet Casino’s players come from?

The countries named most often in complaints and reviews about ChachaBet Casino are Netherlands (86%), Sweden (2.9%) and Colombia (2.2%).