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Casino profile
Ninja Casino
Player complaints and reviews about Ninja Casino, plus its operator (Enlabs Partners), licences and welcome offers.
ninjacasino.com
Profile
- Website
- ninjacasino.com
- Established
- 2015
- Operator
- Enlabs Partnersaffiliate programme
- Company
- Ninja Global OÜ
- Licences
- Languages
- English
- Estonian
- Russian
- Finnish
- Currencies
- Euros
About
Ninja Casino belongs to the Enlabs Partners affiliate programme. The site launched in 2015. It holds a licence from Estonian Tax and Customs Board. The interface is available in 4 languages: English, Estonian, Russian, Finnish. One account currency is listed: Euros. We list one welcome offer.
Ninja Casino is listed in 2 markets: Finland and Estonia. On the Ninja Casino site for Finland, we found 1 promotion.
Markets
This brand is listed in 2 markets. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Promotions
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
August G.Games Leaderboard
0
%
20FS
Deposit & Play
Log in
Home
Live Betting
Poker
Promotions
Chat
EN
Player Intelligence
70 records
What players report about Ninja Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
4
100% resolved, of those with a known outcome
Total reviews
66
Across all review sites
Player rating
2.5 / 5
Trustpilot 2.1 · AskGamblers 2.9
GEO markets
11
Countries stated on 93% of records
Ninja Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Ninja Casino, the way Player Intelligence PRO computes it.
Since 2017, players have posted 4 complaints and 66 reviews about Ninja Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 18 reviews. Reviews are up 13% on the 12 months before (16).
Reviewers give Ninja Casino 1.96 out of 5 on average over 66 rated reviews, against 3.44 across all brands. 23% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 2.5 out of 5 across 2 sites. By that score, Ninja Casino ranks 3,148th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (13 reviews), “Bonuses” (7 reviews) and “Games” (5 reviews). The most common criticism concerns “Fairness & RTP” (15 reviews), “Withdrawals” (15 reviews) and “Trust & licence” (13 reviews).
The countries players state most often are Sweden (42%), Finland (28%) and United Kingdom (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Ninja Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The site is generally acceptable and handles all the basic, everyday tasks quite well. Players appreciate that the foundational elements work reliably and the loading times for the main lobby are completely fine.
A few of the most important functions desperately need to be more intuitive and straightforward due to design flaws. This left players with a pretty average impression.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 2 |
| 2026 | 1 |
Block 02
Complaint categories
- Responsible gambling50%2
- Account25%1
- KYC / verification25%1
Block 03
Complaint status
- Resolved75%3
- Closed without an outcome25%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
17
2017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 8 |
| 2022 | 1 |
| 2023 | 11 |
| 2024 | 6 |
| 2025 | 17 |
| 2026 | 16 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars23%15
- 3 stars1.5%1
- 2 stars4.5%3
- 1 star71%47
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals20%13
- Bonuses11%7
- Games7.8%5
- Website & app7.8%5
- Customer support7.8%5
- Deposits & payment methods4.7%3
Criticised
- Fairness & RTP23%15
- Withdrawals23%15
- Trust & licence20%13
- Customer support19%12
- Account9.4%6
- Bonuses7.8%5
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
1
3
3.13
5
1.36
1
1.76
2.09
2017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2017 | 5 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 0 |
| 2021 | 3.13 |
| 2022 | 5 |
| 2023 | 1.36 |
| 2024 | 1 |
| 2025 | 1.76 |
| 2026 | 2.09 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Sweden42%27
- Finland28%18
- United Kingdom12%8
- Estonia6.2%4
- Australia3.1%2
- Åland Islands1.5%1
- Czechia1.5%1
- Netherlands1.5%1
- Norway1.5%1
- Poland1.5%1
- Other countries1.5%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 16 | – |
| 2025 | 2 | – | 17 | – |
| 2024 | 0 | – | 6 | – |
| 2023 | 0 | – | 11 | – |
| 2022 | 0 | – | 1 | – |
| 2021 | 0 | – | 8 | – |
| 2020 | 1 | – | 0 | – |
| 2019 | 0 | – | 2 | – |
| 2018 | 0 | – | 4 | – |
| 2017 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 60 | 2.1 / 5 |
| AskGamblers | – | 5 | 2.9 / 5 |
| Casino Guru | 4 | 1 | – |
Block 11
Latest complaints and reviews
The newest records about Ninja Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Complaint
Account closed
ResolvedSweden · Casino Guru
- Complaint
Documents rejected or requested again
ResolvedUnited States · Casino Guru
- Complaint
Self-exclusion
ClosedSweden · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Ninja Casino
Who owns Ninja Casino?
Ninja Casino is operated by Ninja Global OÜ and runs under the Enlabs Partners affiliate programme.
Is Ninja Casino licensed?
Yes. Ninja Casino holds a licence from Estonian Tax and Customs Board.
When was Ninja Casino founded?
Ninja Casino launched in 2015.
Which currencies does Ninja Casino accept?
The one currency listed for Ninja Casino is Euros. Its site is available in 4 languages: English, Estonian, Russian, Finnish.
What welcome bonuses does Ninja Casino offer?
One welcome offer is listed for Ninja Casino. The first on the list is “Up to 70 Daily Free Spins at Ninja Casino”.
What bonuses and promotions does Ninja Casino run in Finland?
We read 1 live offer for Finland on the Ninja Casino site itself.
What do players say about Ninja Casino?
Players have filed 4 complaints and written 66 reviews about Ninja Casino. Players rate Ninja Casino 2.5 out of 5 on average across the 2 sites that publish one.
What do players like and dislike about Ninja Casino?
Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Fairness & RTP”, “Withdrawals” and “Trust & licence”. 23% of the rated reviews give four or five stars, and 76% give one or two.
How many complaints has Ninja Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Ninja Casino.
Where do Ninja Casino’s players come from?
The countries named most often in complaints and reviews about Ninja Casino are Sweden (42%), Finland (28%) and United Kingdom (12%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Ninja Casino, and ones players rate about the same.
Other casinos in Finland
Other casinos licensed by Estonian Tax and Customs Board
Other brands of Enlabs Partners
Rated alike by players
Casinos whose player rating is closest to that of Ninja Casino.
