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Mystake Casinoin Germany

Player reviews and complaints from independent sites, alongside the facts we have recorded about Mystake Casino and its operator (Mystake Affiliates).

mystake.com
mystake.com
Capture of the Mystake Casino website

Profile

Website
mystake.com
Established
2019
Operator
Mystake Affiliatesaffiliate programme
Company
Santeda International B.V.
Licences
Languages
  • French
  • English
  • Russian
  • German
  • Spanish
  • Finnish
  • Swedish
  • Italian
  • Portuguese
  • Albanian
  • Czech
  • Arabic
Currencies
  • Euros
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ripple
  • Dash
  • Ethereum
  • Tether
  • British pounds sterling
  • Australian dollars
  • Argentine pesos
  • Canadian dollars
  • Brazilian reals
  • Moroccan dirhams
  • Venezuelan bolívars Show more

About

Mystake Casino is an online casino operating under the Mystake Affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, among them French, English, Russian, German. Accounts can be held in 16 currencies — Euros, US dollars, Bitcoin, Bitcoin Cash. Our database holds 5 welcome offers.

What we collected for the Germany market on Mystake Casino: 7 live offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

15,432 records

What players report about Mystake Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

863

91% resolved, of those with a known outcome

Total reviews

14,569

Across all review sites

Player rating

4.3 / 5

Trustpilot 4.0 · AskGamblers 4.6 · Tribuna 4.3

GEO markets

130

Countries stated on 94% of records

AI-generated summary of player reviews

Players appreciated the smooth and user-friendly interface, which made navigation easy and enjoyable. Many also highlighted the variety of games and reliable customer support as standout features of the casino.

Players were frustrated by issues with withdrawals, particularly after winning significant amounts, leading to account locks and lack of communication from customer support. This has caused feelings of distrust and disappointment among users, with some advising others against gambling on the platform.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal29%253
  • KYC / verification20%176
  • Account14%122
  • Deposit14%119
  • Bonus9.3%80
  • Responsible gambling7.2%62
  • Payments & refunds2.3%20
  • Technical2.2%19
  • Other1.2%10
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved90%773
  • Unresolved9.3%80
  • Closed without an outcome0.7%6
  • Open0.5%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.