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Casino profile

MrPacho Casino

Player complaints and reviews about MrPacho Casino, plus its operator (Boomerang Partners), licences and welcome offers.

mrpacho.com
mrpacho.com
Capture of the MrPacho Casino website

Profile

Website
mrpacho.com
Established
2023
Operator
Boomerang Partnersaffiliate programme
Company
Luxinero Group
Licences
Languages
  • English
  • Finnish
  • Norwegian
  • German
  • Polish
  • Portuguese
  • French
  • Italian
  • Hungarian
  • Czech
  • Spanish
  • Japanese
  • Greek
  • Slovenian
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Swiss francs
  • Peruvian nuevos soles
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin Show more

About

MrPacho Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2023. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, Finnish, Norwegian, German. 21 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 5 welcome offers.

MrPacho Casino is listed in 22 markets, among them Canada, Germany, France and Belgium. On the MrPacho Casino site for Italy, we found 24 promotions and 4 tournaments. In Italy, MrPacho Casino accepts 8 payment methods, among them Pay by Card, Paysafecard, Revolut and Rapid Transfer. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Pay by Card

    Card

    20 – 2000

  • Paysafecard

    Voucher

    20 – 1000

  • Revolut

    E-wallet

    20 – 5000

  • Rapid Transfer

    Bank transfer

    20 – 5000

  • Neteller

    E-wallet

    20 – 5000

  • MiFinity

    E-wallet

    20 – 2500

  • USDT

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • USDT

    Cryptocurrency

    20 – 5000

  • USDT

    Cryptocurrency

    20 – 5000

  • USDT

    Cryptocurrency

    20 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tron

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • BNB

    Cryptocurrency

    20 – 5000

  • Dogecoin

    Cryptocurrency

    20 – 5000

  • Solana

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • Cardano

    Cryptocurrency

    20 – 5000

  • Onepass

    Other

    20 – 2000

Cashier read on August 11, 2026

Player Intelligence

527 records

What players report about MrPacho Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

88% resolved, of those with a known outcome

Total reviews

459

Across all review sites

Player rating

3.75 / 5

Trustpilot 3.5 · AskGamblers 4.0

GEO markets

34

Countries stated on 92% of records

MrPacho Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MrPacho Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 68 complaints and 459 reviews about MrPacho Casino on 4 sites. In the 12 months to November 5, 2026, they filed 27 complaints and posted 82 reviews. That is 80% more complaints than in the 12 months before (15). Reviews are down 45% on the 12 months before (148). The average review rating fell from 4.05 to 3.08 out of 5 year on year. Of the complaints with a known outcome, 84% were resolved in the last 12 months, against 93% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 34% of the 67 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Withdrawal refused” (12%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 66 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts MrPacho Casino 499th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 91%.

Reviewers give MrPacho Casino 3.62 out of 5 on average over 459 rated reviews, against 3.44 across all brands. 64% of the ratings are four or five stars, and 31% are one or two. The review sites’ own scores average 3.75 out of 5 across 2 sites. By that score, MrPacho Casino ranks 1,183rd of 4,286 rated casinos. Reviewers most often praise “Customer support” (152 reviews), “Games” (116 reviews) and “Withdrawals” (73 reviews). The most common criticism concerns “Withdrawals” (76 reviews), “Customer support” (59 reviews) and “Bonuses” (50 reviews).

The countries players state most often are Germany (13%), Italy (12%) and France (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about MrPacho Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the vibrant and enjoyable gaming experience, highlighting the animated lobby and easy navigation on mobile. The game library is extensive, with smooth gameplay and instant deposit transfers being particularly well-received.

Many players expressed frustration with the lengthy withdrawal process and the ID verification delays. Additionally, the music volume and menu navigation were noted as minor annoyances that could disrupt the gaming experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay34%23
  • Self-exclusion13%9
  • Withdrawal refused12%8
  • Account not closed on request9%6
  • Account closed6%4
  • Account blocked4.5%3
  • Bonus winnings confiscated4.5%3
  • Deposit not credited3%2
  • Other problems13%9
Share of the 67 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%33
  • Account21%14
  • Responsible gambling15%10
  • Bonus4.4%3
  • Payments & refunds4.4%3
  • Deposit2.9%2
  • Other2.9%2
  • KYC / verification1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%58
  • Unresolved12%8
  • Open2.9%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

MrPacho Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

MrPacho Casino against the market
MeasureMrPacho CasinoAll brands
Complaints resolved88%59%
Average review rating3.623.44
Complaints per 100 reviews14.826.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars58%264
  • 4 stars7%32
  • 3 stars4.6%21
  • 2 stars2%9
  • 1 star29%133
Share of 459 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support39%152
  • Games30%116
  • Withdrawals19%73
  • Bonuses15%60
  • Website & app15%58
  • VIP & loyalty12%48
Share of the 392 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals19%76
  • Customer support15%59
  • Bonuses13%50
  • Trust & licence11%45
  • Fairness & RTP9.7%38
  • Account5.6%22
Share of the 392 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany13%64
  • Italy12%60
  • France10%51
  • Greece9.7%47
  • Australia8%39
  • Spain7.4%36
  • Canada4.9%24
  • Slovenia4.5%22
  • Poland4.3%21
  • Austria4.1%20
  • Other countries21%103
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262784%793.01
20251894%1304.02
20241486%1823.91
20239–682.77

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4113.5 / 5
Casino Guru4926–
AskGamblers18224.0 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about MrPacho Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about MrPacho Casino

Who owns MrPacho Casino?

MrPacho Casino is operated by Luxinero Group and runs under the Boomerang Partners affiliate programme.

Is MrPacho Casino licensed?

Yes. MrPacho Casino holds a licence from Costa Rica Gambling.

When was MrPacho Casino founded?

MrPacho Casino launched in 2023.

Which currencies does MrPacho Casino accept?

Currencies listed for MrPacho Casino: Euros, Hungarian forints, Norwegian kroner, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 13 more. Its site is available in 14 languages: English, Finnish, Norwegian, German and 10 more.

What welcome bonuses does MrPacho Casino offer?

5 welcome offers are listed for MrPacho Casino. The first on the list is “100% up to €500 + 200 Free Spins at MrPacho Casino”, with a 35× wagering requirement.

Which countries is MrPacho Casino available in?

MrPacho Casino is listed in 22 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 14 more.

Which payment methods does MrPacho Casino accept in Italy?

The MrPacho Casino cashier for Italy lists 8 payment methods: Pay by Card, Paysafecard, Revolut, Rapid Transfer, Neteller, MiFinity and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at MrPacho Casino in Italy?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Pay by Card. The highest maximum, 5,000 €, is via Revolut.

What bonuses and promotions does MrPacho Casino run in Italy?

We read 24 live offers for Italy on the MrPacho Casino site itself.

Does MrPacho Casino run tournaments in Italy?

Yes. The MrPacho Casino site for Italy lists 4 tournaments.

What do players say about MrPacho Casino?

Players have filed 68 complaints and written 459 reviews about MrPacho Casino. Players rate MrPacho Casino 3.75 out of 5 on average across the 2 sites that publish one.

What do players complain about most at MrPacho Casino?

“Withdrawal delay” – 34% of the 67 complaints about MrPacho Casino with a labelled problem. Followed by “Self-exclusion” (13%) and “Withdrawal refused” (12%).

Do players report withdrawal problems at MrPacho Casino?

Withdrawals are the topic of 33 complaints about MrPacho Casino: 49% of the 68 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 91% were resolved.

Does MrPacho Casino resolve player complaints?

88% of the 66 complaints about MrPacho Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, MrPacho Casino is 499th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about MrPacho Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 64% of the rated reviews give four or five stars, and 31% give one or two.

How many complaints has MrPacho Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 27 complaints about MrPacho Casino. That is 80% more than in the 12 months before, when there were 15.

Where do MrPacho Casino’s players come from?

The countries named most often in complaints and reviews about MrPacho Casino are Germany (13%), Italy (12%) and France (10%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with MrPacho Casino, and ones players rate about the same.