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MrPacho Casino in Germany

Player complaints and reviews about MrPacho Casino, plus its operator (Boomerang Partners), licences and welcome offers.

mrpacho.com
mrpacho.com
Capture of the MrPacho Casino website

Profile

Website
mrpacho.com
Established
2023
Operator
Boomerang Partnersaffiliate programme
Company
Luxinero Group
Licences
Languages
  • English
  • Finnish
  • Norwegian
  • German
  • Polish
  • Portuguese
  • French
  • Italian
  • Hungarian
  • Czech
  • Spanish
  • Japanese
  • Greek
  • Slovenian
Currencies
  • Euros
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Swiss francs
  • Peruvian nuevos soles
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin Show more

About

On the MrPacho Casino site for Germany, we found 24 promotions and 4 tournaments.

MrPacho Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2023. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, Finnish, Norwegian, German. 21 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 5 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

64 records

64 of the 527 records about MrPacho Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

15

93% resolved, of those with a known outcome

Total reviews

49

Across all review sites

Player rating

2.55 / 5

49 ratings by these players

Share of all records

12%

of 527 about MrPacho Casino

What players in Germany say about MrPacho Casino

Players in Germany have filed 15 complaints and written 49 reviews about MrPacho Casino. That is 12% of the 527 records about it from every market. Complaints make up 23% of their records, against 13% across all markets. Their reviews rate it 2.55 out of 5 on average (49 ratings), against 3.62 across all markets. 59% of their rated reviews give one or two stars; across all markets the share is 31%.

The most common problem in their complaints is “Self-exclusion”: 27% of 15 complaints with a labelled problem (13% across all markets). 93% of their 15 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 6 complaints and 2 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about MrPacho Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records23%13%
Resolved, of complaints with a known outcome93%88%
Average review rating, out of 52.553.62
Reviews rated 1–2 stars59%31%
Self-exclusion, of labelled complaints27%13%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion27%4
  • Account not closed on request20%3
  • Withdrawal delay20%3
  • Deposit not credited13%2
  • Missing funds6.7%1
  • Withdrawal limits6.7%1
  • Withdrawal refused6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%5
  • Responsible gambling27%4
  • Account20%3
  • Deposit13%2
  • Payments & refunds6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%14
  • Unresolved6.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars35%17
  • 4 stars4.1%2
  • 3 stars2%1
  • 1 star59%29
Share of 49 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support27%12
  • Games20%9
  • Withdrawals18%8
  • Bonuses9.1%4
  • Deposits & payment methods9.1%4
  • Website & app9.1%4
Share of the 44 reviews that name at least one aspect.reviews

Criticised

  • Customer support36%16
  • Trust & licence27%12
  • Bonuses23%10
  • Fairness & RTP20%9
  • Withdrawals18%8
  • Deposits & payment methods9.1%4
Share of the 44 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–2–
20252–6–
20241–6–
20236–352.09

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–45–
Casino Guru154–

Block 11

Latest complaints and reviews

The newest records about MrPacho Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account not closed on request

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about MrPacho Casino in Germany

What bonuses and promotions does MrPacho Casino run in Germany?

We read 24 live offers for Germany on the MrPacho Casino site itself.

Does MrPacho Casino run tournaments in Germany?

Yes. The MrPacho Casino site for Germany lists 4 tournaments.

How many complaints and reviews about MrPacho Casino come from players in Germany?

64 of the 527 complaints and reviews about MrPacho Casino come from players in Germany. Across all its markets, 67 complaints have a known outcome, and 88% of them were resolved.

Who owns MrPacho Casino?

MrPacho Casino is operated by Luxinero Group and runs under the Boomerang Partners affiliate programme.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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