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Sportsbet.io Casino

Player complaints and reviews about Sportsbet.io Casino, plus its operator (Partners.io Affiliates), licences and welcome offers.

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Capture of the Sportsbet.io Casino website

About

Sportsbet.io Casino belongs to the Partners.io Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including Chinese, English, German, Japanese. 22 account currencies are listed, including Argentine pesos, Brazilian reals, Chinese yuan, Euros. We list 2 welcome offers.

Sportsbet.io Casino is listed in 17 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Sportsbet.io Casino, as the licence register names it.

Legal name
MBet Solutions N.V.
Curaçao licence reference
OGL/2023/110/0072
Registration number (Curaçao Chamber of Commerce)
129230

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

589 records

What players report about Sportsbet.io Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

51

69% resolved, of those with a known outcome

Total reviews

538

Across all review sites

Player rating

2.88 / 5

Trustpilot 1.2 · AskGamblers 4.55

GEO markets

67

Countries stated on 56% of records

Sportsbet.io Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sportsbet.io Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 51 complaints and 538 reviews about Sportsbet.io Casino on 4 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 23 reviews. That is 64% fewer complaints than in the 12 months before (11). Reviews are down 62% on the 12 months before (60). The average review rating rose from 1.27 to 1.33 out of 5 year on year.

The problem players report most often is “Account closed”: 13% of the 47 complaints with a labelled problem. Next come “Verification delay” (13%) and “Withdrawal delay” (11%). Complaints about “Account” make up 25% of those with a topic, against 15% across all brands.

Of the 51 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Sportsbet.io Casino 1,220th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 70%.

Reviewers give Sportsbet.io Casino 2.97 out of 5 on average over 538 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 48% are one or two. The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, Sportsbet.io Casino ranks 2,708th of 4,286 rated casinos. Reviewers most often praise “Sportsbook” (149 reviews), “Games” (138 reviews) and “Withdrawals” (131 reviews). The most common criticism concerns “Customer support” (132 reviews), “Withdrawals” (125 reviews) and “Account” (122 reviews).

The countries players state most often are India (9.4%), Canada (8.5%) and United Kingdom (6.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Sportsbet.io Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players disliked the confiscation of their promotional winnings after completing KYC, feeling that the reasons provided by Sportsbet.io were vague and unsubstantiated. They expressed frustration over the lack of clarity regarding the specific rules they allegedly violated.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed13%6
  • Verification delay13%6
  • Withdrawal delay11%5
  • Account blocked8.5%4
  • Bonus winnings confiscated8.5%4
  • Deposit not credited8.5%4
  • Withdrawal refused8.5%4
  • Registration4.3%2
  • Other problems26%12
Share of the 47 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account25%13
  • Withdrawal20%10
  • KYC / verification18%9
  • Deposit9.8%5
  • Bonus7.8%4
  • Payments & refunds5.9%3
  • Other3.9%2
  • Responsible gambling3.9%2
  • Technical3.9%2
  • Customer support2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%35
  • Unresolved31%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sportsbet.io Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sportsbet.io Casino against the market
MeasureSportsbet.io CasinoAll brands
Complaints resolved69%59%
Average review rating2.973.44
Complaints per 100 reviews9.526.4
Share of “Account” complaints25%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%243
  • 4 stars5.4%29
  • 3 stars1.7%9
  • 2 stars2.4%13
  • 1 star45%244
Share of 538 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Sportsbook29%149
  • Games27%138
  • Withdrawals25%131
  • Website & app23%119
  • Deposits & payment methods19%100
  • Customer support15%79
Share of the 515 reviews that name at least one aspect.reviews

Criticised

  • Customer support26%132
  • Withdrawals24%125
  • Account24%122
  • Trust & licence17%89
  • KYC / verification17%86
  • Website & app8.9%46
Share of the 515 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India9.4%31
  • Canada8.5%28
  • United Kingdom6.1%20
  • Bangladesh5.8%19
  • Türkiye4.9%16
  • Japan4.6%15
  • Brazil3%10
  • Spain3%10
  • United States2.7%9
  • Bulgaria2.4%8
  • Other countries50%163
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–16–
20251450%651.42
20241377%521.43
20236–632.2
20224–1173.96
20215–1003.16
20207–943.94
20191–303.88
20170–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2831.2 / 5
AskGamblers162444.55 / 5
Casino Guru339–
latestcasinobonuses.bet22–

Block 13

Latest complaints and reviews

The newest records about Sportsbet.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    3.5 of 5 stars

  • Complaint

    Winnings voided

    Resolved

    United Arab Emirates · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Germany · Casino Guru

  • Complaint

    Refund

    Resolved

    Spain · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Sportsbet.io Casino

Who owns Sportsbet.io Casino?

Sportsbet.io Casino is operated by mBet Solutions NV and runs under the Partners.io Affiliates affiliate programme.

Is Sportsbet.io Casino licensed?

Yes. Sportsbet.io Casino holds a licence from Curacao Gaming Control Board.

When was Sportsbet.io Casino founded?

Sportsbet.io Casino launched in 2016.

Which currencies does Sportsbet.io Casino accept?

Currencies listed for Sportsbet.io Casino: Argentine pesos, Brazilian reals, Chinese yuan, Euros, Indian rupees, Japanese yen, Mexican pesos, Thai baht and 14 more. Its site is available in 12 languages: Chinese, English, German, Japanese and 8 more.

What welcome bonuses does Sportsbet.io Casino offer?

2 welcome offers are listed for Sportsbet.io Casino. The first on the list is “100% up to 300 USDT at Sportsbet.io Casino”, with a 40× wagering requirement.

Which countries is Sportsbet.io Casino available in?

Sportsbet.io Casino is listed in 17 markets: Argentina, Belgium, Brazil, Canada, China, France, Germany, India and 9 more.

What do players say about Sportsbet.io Casino?

Players have filed 51 complaints and written 538 reviews about Sportsbet.io Casino. Players rate Sportsbet.io Casino 2.88 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Sportsbet.io Casino?

“Account closed” – 13% of the 47 complaints about Sportsbet.io Casino with a labelled problem. Followed by “Verification delay” (13%) and “Withdrawal delay” (11%).

Do players report withdrawal problems at Sportsbet.io Casino?

Withdrawals are the topic of 10 complaints about Sportsbet.io Casino: 20% of the 51 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them). Of the withdrawal complaints with a known outcome, 70% were resolved.

Does Sportsbet.io Casino resolve player complaints?

69% of the 51 complaints about Sportsbet.io Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Sportsbet.io Casino is 1,220th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sportsbet.io Casino?

Praised most: “Sportsbook”, “Games” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Account”. 51% of the rated reviews give four or five stars, and 48% give one or two.

How many complaints has Sportsbet.io Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about Sportsbet.io Casino. That is 64% fewer than in the 12 months before, when there were 11.

Where do Sportsbet.io Casino’s players come from?

The countries named most often in complaints and reviews about Sportsbet.io Casino are India (9.4%), Canada (8.5%) and United Kingdom (6.1%).