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Casino profile

Monixbet Casino

Player complaints and reviews about Monixbet Casino, plus its operator (Alpha Affiliates), licences and welcome offers.

monixbet.com
monixbet.com
Capture of the Monixbet Casino website

Profile

Website
monixbet.com
Established
2024
Operator
Alpha Affiliatesaffiliate programme
Company
FairGame G.P N.V.
Licences
Languages
  • English
  • Portuguese
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin

About

Monixbet Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Portuguese. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 5 welcome offers.

Monixbet Casino is listed in 4 markets: Canada, Australia, New Zealand and Portugal. On the Monixbet Casino site for Australia, we found 14 promotions. The registration form for Australia has 5 fields: e-mail, password, country, currency and promo code.

Licensee

The company that holds the Curaçao licence for Monixbet Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

14 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

10 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Country
  4. Currency
  5. Promo code

Sign in

  1. E-mail
  2. Password
  3. Country
  4. Currency
  5. Promo code

Player Intelligence

404 records

What players report about Monixbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

72% resolved, of those with a known outcome

Total reviews

386

Across all review sites

Player rating

3.6 / 5

Trustpilot 2.6 · AskGamblers 3.7 · Tribuna 4.5

GEO markets

31

Countries stated on 95% of records

Monixbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Monixbet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 18 complaints and 386 reviews about Monixbet Casino on 4 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 142 reviews. Reviews are down 11% on the 12 months before (159). The average review rating rose from 3.09 to 3.81 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 61% of the 18 complaints with a labelled problem. Next come “Withdrawal refused” (17%) and “Documents rejected or requested again” (11%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 18 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Monixbet Casino 1,102nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 71%.

Reviewers give Monixbet Casino 3.53 out of 5 on average over 382 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 35% are one or two. The review sites’ own scores average 3.6 out of 5 across 3 sites. By that score, Monixbet Casino ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Customer support” (104 reviews), “Games” (91 reviews) and “Website & app” (55 reviews). The most common criticism concerns “Withdrawals” (116 reviews), “Customer support” (61 reviews) and “Trust & licence” (54 reviews).

The countries players state most often are Netherlands (60%), Belgium (7.6%) and United Kingdom (7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Monixbet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Games and payments receive the most positive attention, with reviewers frequently mentioning the diverse selection and quick transactions. Customer support also leans positive, though website usability has a smaller edge in positive feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay61%11
  • Withdrawal refused17%3
  • Documents rejected or requested again11%2
  • Account not closed on request5.6%1
  • Game malfunction5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal78%14
  • KYC / verification11%2
  • Account5.6%1
  • Technical5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved72%13
  • Unresolved28%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Monixbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Monixbet Casino against the market
MeasureMonixbet CasinoAll brands
Complaints resolved72%59%
Average review rating3.533.44
Complaints per 100 reviews4.726.4
Share of “Withdrawal” complaints78%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%219
  • 4 stars4.2%16
  • 3 stars3.9%15
  • 2 stars3.4%13
  • 1 star31%119
Share of 382 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support29%104
  • Games25%91
  • Website & app15%55
  • Withdrawals15%54
  • Bonuses13%45
  • VIP & loyalty7%25
Share of the 358 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals32%116
  • Customer support17%61
  • Trust & licence15%54
  • Deposits & payment methods6.7%24
  • KYC / verification5.9%21
  • Account5.3%19
Share of the 358 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands60%229
  • Belgium7.6%29
  • United Kingdom7%27
  • Spain5.2%20
  • United States3.4%13
  • Peru2.3%9
  • Portugal2.3%9
  • France1.3%5
  • Ireland1.3%5
  • Germany1%4
  • Other countries8.6%33
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–1323.87
20259–1523.01
20248–1023.87

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3582.6 / 5
Casino Guru1514–
Tribuna–94.5 / 5
AskGamblers353.7 / 5

Block 13

Latest complaints and reviews

The newest records about Monixbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Nigeria · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Unresolved

    AskGamblers

7 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Monixbet Casino

Who owns Monixbet Casino?

Monixbet Casino is operated by FairGame G.P N.V. and runs under the Alpha Affiliates affiliate programme.

Is Monixbet Casino licensed?

Yes. Monixbet Casino holds a licence from Curacao Gaming Control Board.

When was Monixbet Casino founded?

Monixbet Casino launched in 2024.

Which currencies does Monixbet Casino accept?

Currencies listed for Monixbet Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash, Ethereum and 3 more. Its site is available in 2 languages: English, Portuguese.

What welcome bonuses does Monixbet Casino offer?

5 welcome offers are listed for Monixbet Casino. The first on the list is “100% up to C$750 and 100 extra spins”, with a 40× wagering requirement.

Which countries is Monixbet Casino available in?

Monixbet Casino is listed in 4 markets: Australia, Canada, New Zealand, Portugal.

What bonuses and promotions does Monixbet Casino run in Australia?

We read 14 live offers for Australia on the Monixbet Casino site itself.

What does Monixbet Casino ask for at registration in Australia?

The Monixbet Casino registration form for Australia has 5 fields: e-mail, password, country, currency, promo code.

What do players say about Monixbet Casino?

Players have filed 18 complaints and written 386 reviews about Monixbet Casino. Players rate Monixbet Casino 3.6 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Monixbet Casino?

“Withdrawal delay” – 61% of the 18 complaints about Monixbet Casino with a labelled problem. Followed by “Withdrawal refused” (17%) and “Documents rejected or requested again” (11%).

Do players report withdrawal problems at Monixbet Casino?

Withdrawals are the topic of 14 complaints about Monixbet Casino: 78% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 71% were resolved.

Does Monixbet Casino resolve player complaints?

72% of the 18 complaints about Monixbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Monixbet Casino is 1,102nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Monixbet Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 62% of the rated reviews give four or five stars, and 35% give one or two.

How many complaints has Monixbet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Monixbet Casino.

Where do Monixbet Casino’s players come from?

The countries named most often in complaints and reviews about Monixbet Casino are Netherlands (60%), Belgium (7.6%) and United Kingdom (7%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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