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Casino profile

Crownslots Casino

Player complaints and reviews about Crownslots Casino, plus its operator (Alpha Affiliates), licences and welcome offers.

crownslots.com
crownslots.com
Capture of the Crownslots Casino website

Profile

Website
crownslots.com
Established
2024
Operator
Alpha Affiliatesaffiliate programme
Company
Metlait SRL
Licences
Languages
  • English
  • German
  • Italian
  • French
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Bitcoin
  • Dogecoin
  • Ethereum
  • Litecoin
  • Ripple
  • Tether

About

Crownslots Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, Italian, French. 11 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 12 welcome offers.

Crownslots Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Crownslots Casino site for Austria, we found a loyalty programme with 15 tiers. The registration form for Austria has 4 fields; the required ones include e-mail and password.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    LEVEL 1

    Lobby Access
    160 CP → Lootbox

  2. 2

    LEVEL 10

    Diamond Vault
    16,000 CP → Lootbox

  3. 3

    LEVEL 11

    Royal Penthouse
    28,800 CP → Lootbox

  4. 4

    LEVEL 12

    Emperor’s Suite
    48,000 CP → Lootbox

  5. 5

    LEVEL 13

    Crown Summit
    80,000 CP → Lootbox

  6. 6

    LEVEL 14

    Legacy Hall
    120,000 CP → Lootbox

  7. 7

    LEVEL 15

    Infinity Crown
    160,000 CP → Lootbox

  8. 8

    LEVEL 2

    Golden Foyer
    320 CP → Lootbox

  9. 9

    LEVEL 3

    Gaming Floor
    640 CP → Lootbox

  10. 10

    LEVEL 4

    High Stakes Hall
    1,120 CP → Lootbox

  11. 11

    LEVEL 5

    Rewards Desk
    1,600 CP → Lootbox

  12. 12

    LEVEL 6

    VIP Lounge
    2,400 CP → Lootbox

  13. 13

    LEVEL 7

    Private Salon
    4,000 CP → Lootbox

  14. 14

    LEVEL 8

    Champagne Terrace
    6,400 CP → Lootbox

  15. 15

    LEVEL 9

    Platinum Circle
    10,400 CP → Lootbox

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Currency
  4. Country

Player Intelligence

79 records

What players report about Crownslots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

100% resolved, of those with a known outcome

Total reviews

71

Across all review sites

Player rating

3.3 / 5

Trustpilot 3.3

GEO markets

12

Countries stated on 92% of records

Crownslots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Crownslots Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 8 complaints and 71 reviews about Crownslots Casino on 4 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 20 reviews. Reviews are down 60% on the 12 months before (50). The average review rating fell from 4.22 to 2.45 out of 5 year on year.

Reviewers give Crownslots Casino 3.68 out of 5 on average over 71 rated reviews, against 3.44 across all brands. 66% of the ratings are four or five stars, and 30% are one or two. The review sites’ own scores average 3.3 out of 5 on one site. By that score, Crownslots Casino ranks 1,894th of 4,287 rated casinos. Reviewers most often praise “Games” (27 reviews), “Customer support” (26 reviews) and “Withdrawals” (21 reviews). The most common criticism concerns “Withdrawals” (12 reviews), “Bonuses” (6 reviews) and “KYC / verification” (5 reviews).

The countries players state most often are Australia (63%), Germany (9.6%) and New Zealand (6.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Crownslots Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%4
  • Deposit25%2
  • Account13%1
  • Bonus13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%7
  • Open13%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars58%41
  • 4 stars8.5%6
  • 3 stars4.2%3
  • 2 stars2.8%2
  • 1 star27%19
Share of 71 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games40%27
  • Customer support38%26
  • Withdrawals31%21
  • VIP & loyalty25%17
  • Website & app22%15
  • Bonuses21%14
Share of the 68 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%12
  • Bonuses8.8%6
  • KYC / verification7.4%5
  • Fairness & RTP5.9%4
  • Customer support5.9%4
  • Trust & licence5.9%4
Share of the 68 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia63%46
  • Germany9.6%7
  • New Zealand6.8%5
  • Austria4.1%3
  • Canada4.1%3
  • Switzerland2.7%2
  • Russia2.7%2
  • France1.4%1
  • Ireland1.4%1
  • Netherlands1.4%1
  • Other countries2.7%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–18–
20256–514.18
20241–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–633.3 / 5
Casino Guru35–
latestcasinobonuses.bet33–
AskGamblers2––

Block 11

Latest complaints and reviews

The newest records about Crownslots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Crownslots Casino

Who owns Crownslots Casino?

Crownslots Casino is operated by Metlait SRL and runs under the Alpha Affiliates affiliate programme.

Is Crownslots Casino licensed?

Yes. Crownslots Casino holds a licence from Tobique Gaming Commission.

When was Crownslots Casino founded?

Crownslots Casino launched in 2024.

Which currencies does Crownslots Casino accept?

Currencies listed for Crownslots Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Bitcoin, Dogecoin, Ethereum and 3 more. Its site is available in 4 languages: English, German, Italian, French.

What welcome bonuses does Crownslots Casino offer?

12 welcome offers are listed for Crownslots Casino. The first on the list is “150% up to C$2,500 and 75 extra spins”, with a 40× wagering requirement.

Which countries is Crownslots Casino available in?

Crownslots Casino is listed in 8 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, New Zealand.

Does Crownslots Casino have a loyalty programme in Austria?

Yes. Its loyalty programme for Austria has 15 tiers.

What does Crownslots Casino ask for at registration in Austria?

The Crownslots Casino registration form for Austria has 4 fields: e-mail, password, currency, country. Marked as required: e-mail, password.

What do players say about Crownslots Casino?

Players have filed 8 complaints and written 71 reviews about Crownslots Casino. Players rate Crownslots Casino 3.3 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Crownslots Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Bonuses” and “KYC / verification”. 66% of the rated reviews give four or five stars, and 30% give one or two.

How many complaints has Crownslots Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Crownslots Casino.

Where do Crownslots Casino’s players come from?

The countries named most often in complaints and reviews about Crownslots Casino are Australia (63%), Germany (9.6%) and New Zealand (6.8%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Crownslots Casino, and ones players rate about the same.