10% up to €20 Live Casino Cashback Bonus on Weekend at Magic Red Casino
- Bonus
- 10%
- Max bonus
- €20
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
Casino profile
Magic Red Casino
Player complaints and reviews about Magic Red Casino, plus its operator (Eshkol Affiliates), licences and welcome offers.
magicred.com
Profile
- Website
- magicred.com
- Established
- 2014
- Operator
- Eshkol Affiliatesaffiliate programme
- Company
- Aspire Global International Ltd.
- Licences
- Languages
- English
- Spanish
- German
- Portuguese
- Currencies
- Canadian dollars
- Euros
- US dollars
- Danish krone
- Norwegian kroner
- Swedish kronor
- Brazilian reals
- Australian dollars
About
Magic Red Casino belongs to the Eshkol Affiliates affiliate programme. The site launched in 2014. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Spanish, German, Portuguese. 8 account currencies are listed, including Canadian dollars, Euros, US dollars, Danish krone. We list 2 welcome offers.
Magic Red Casino is listed in 7 markets, among them Canada, Germany, Australia and Spain.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Up to 30 Bonus Spins on Tuesday at Magic Red Casino
- Min deposit
- €20
- Wagering
- 35x
Player Intelligence
561 records
What players report about Magic Red Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
80
79% resolved, of those with a known outcome
Total reviews
481
Across all review sites
Player rating
3.49 / 5
Trustpilot 2.0 · AskGamblers 2.75 · casino.ru 4.7 · Tribuna 4.5
GEO markets
32
Countries stated on 87% of records
Magic Red Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Magic Red Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 80 complaints and 481 reviews about Magic Red Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 16 reviews. Reviews are down 78% on the 12 months before (74).
The problem players report most often is “Withdrawal delay”: 24% of the 80 complaints with a labelled problem. Next come “Withdrawal refused” (24%) and “Bonus winnings confiscated” (14%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.
Of the 80 complaints with a known outcome, 79% were resolved, against 59% across all brands. That puts Magic Red Casino 876th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 77%.
Reviewers give Magic Red Casino 1.9 out of 5 on average over 481 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 3.49 out of 5 across 4 sites. By that score, Magic Red Casino ranks 1,676th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (64 reviews), “Games” (60 reviews) and “Bonuses” (40 reviews). The most common criticism concerns “Withdrawals” (194 reviews), “Customer support” (116 reviews) and “Bonuses” (112 reviews).
The countries players state most often are United Kingdom (49%), Germany (18%) and Canada (9.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.
Ask the AI analyst about Magic Red Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Customer support and the game selection appear to be highlights for players, with notably more positive than negative feedback. However, the website/app experience and bonus programs generate nearly equal praise and criticism.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
22
2019202020212022202320242025
| Period | Value |
|---|---|
| 2019 | 7 |
| 2020 | 22 |
| 2021 | 14 |
| 2022 | 19 |
| 2023 | 9 |
| 2024 | 6 |
| 2025 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay24%19
- Withdrawal refused24%19
- Bonus winnings confiscated14%11
- Bonus not credited5%4
- Winnings voided5%4
- Wagering terms3.8%3
- Deposit refund3.8%3
- Wrong calculation3.8%3
- Other problems18%14
Block 03
Complaint categories
- Withdrawal54%43
- Bonus23%18
- Deposit6.3%5
- Technical6.3%5
- Account5%4
- Responsible gambling3.8%3
- Other1.3%1
- Payments & refunds1.3%1
Block 04
Complaint status
- Resolved79%63
- Unresolved21%17
Block 05
Magic Red Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Magic Red Casino | All brands |
|---|---|---|
| Complaints resolved | 79% | 59% |
| Average review rating | 1.9 | 3.44 |
| Complaints per 100 reviews | 16.6 | 26.4 |
| Share of “Withdrawal” complaints | 54% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
102
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 16 |
| 2015 | 6 |
| 2016 | 0 |
| 2017 | 7 |
| 2018 | 11 |
| 2019 | 18 |
| 2020 | 29 |
| 2021 | 55 |
| 2022 | 72 |
| 2023 | 102 |
| 2024 | 97 |
| 2025 | 55 |
| 2026 | 13 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars14%68
- 4 stars5.4%26
- 3 stars7.1%34
- 2 stars4.8%23
- 1 star69%330
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals14%64
- Games13%60
- Bonuses8.7%40
- Customer support7.6%35
- Website & app6.3%29
- Trust & licence4.6%21
Criticised
- Withdrawals42%194
- Customer support25%116
- Bonuses24%112
- Fairness & RTP20%91
- Trust & licence16%73
- KYC / verification12%55
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.66
4.33
1.79
1.23
0.97
1.36
1.45
2.1
1.86
1.69
2.04
2.77
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 4.66 |
| 2015 | 4.33 |
| 2016 | 0 |
| 2017 | 1.79 |
| 2018 | 1.23 |
| 2019 | 0.97 |
| 2020 | 1.36 |
| 2021 | 1.45 |
| 2022 | 2.1 |
| 2023 | 1.86 |
| 2024 | 1.69 |
| 2025 | 2.04 |
| 2026 | 2.77 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom49%241
- Germany18%89
- Canada9.6%47
- Netherlands2.7%13
- New Zealand2.7%13
- Austria2.3%11
- Denmark2.3%11
- Ireland2%10
- United States1.8%9
- Brazil1.6%8
- Other countries7.4%36
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 13 | – |
| 2025 | 3 | – | 55 | 2.04 |
| 2024 | 6 | – | 97 | 1.69 |
| 2023 | 9 | – | 102 | 1.86 |
| 2022 | 19 | 74% | 72 | 2.1 |
| 2021 | 14 | 79% | 55 | 1.45 |
| 2020 | 22 | 86% | 29 | 1.36 |
| 2019 | 7 | – | 18 | – |
| 2018 | 0 | – | 11 | – |
| 2017 | 0 | – | 7 | – |
| 2015 | 0 | – | 6 | – |
| 2014 | 0 | – | 16 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 398 | 2.0 / 5 |
| Casino Guru | 41 | 49 | – |
| CasinoReviews | 33 | – | – |
| AskGamblers | 6 | 22 | 2.75 / 5 |
| Tribuna | – | 9 | 4.5 / 5 |
| casino.ru | – | 3 | 4.7 / 5 |
Block 13
Latest complaints and reviews
The newest records about Magic Red Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Wrong calculation
Resolved - Complaint
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
- Complaint
Bonus not credited
ResolvedUnited Kingdom · Casino Guru
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.
Questions about Magic Red Casino
Who owns Magic Red Casino?
Magic Red Casino is operated by Aspire Global International Ltd. and runs under the Eshkol Affiliates affiliate programme.
Is Magic Red Casino licensed?
Yes. Magic Red Casino holds a licence from Malta Gaming Authority.
When was Magic Red Casino founded?
Magic Red Casino launched in 2014.
Which currencies does Magic Red Casino accept?
Currencies listed for Magic Red Casino: Canadian dollars, Euros, US dollars, Danish krone, Norwegian kroner, Swedish kronor, Brazilian reals, Australian dollars. Its site is available in 4 languages: English, Spanish, German, Portuguese.
What welcome bonuses does Magic Red Casino offer?
2 welcome offers are listed for Magic Red Casino. The first on the list is “10% up to €20 Live Casino Cashback Bonus on Weekend at Magic Red Casino”.
Which countries is Magic Red Casino available in?
Magic Red Casino is listed in 7 markets: Australia, Austria, Brazil, Canada, Germany, Portugal, Spain.
What do players say about Magic Red Casino?
Players have filed 80 complaints and written 481 reviews about Magic Red Casino. Players rate Magic Red Casino 3.49 out of 5 on average across the 4 sites that publish one.
What do players complain about most at Magic Red Casino?
“Withdrawal delay” – 24% of the 80 complaints about Magic Red Casino with a labelled problem. Followed by “Withdrawal refused” (24%) and “Bonus winnings confiscated” (14%).
Do players report withdrawal problems at Magic Red Casino?
Withdrawals are the topic of 43 complaints about Magic Red Casino: 54% of the 80 with a topic. The most common withdrawal problem is “Withdrawal delay” (44% of them). Of the withdrawal complaints with a known outcome, 77% were resolved.
Does Magic Red Casino resolve player complaints?
79% of the 80 complaints about Magic Red Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Magic Red Casino is 876th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Magic Red Casino?
Praised most: “Withdrawals”, “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 20% of the rated reviews give four or five stars, and 73% give one or two.
How many complaints has Magic Red Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about Magic Red Casino.
Where do Magic Red Casino’s players come from?
The countries named most often in complaints and reviews about Magic Red Casino are United Kingdom (49%), Germany (18%) and Canada (9.6%).
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Rated alike by players
Casinos whose player rating is closest to that of Magic Red Casino.
