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Rolldorado Casino

Player complaints and reviews about Rolldorado Casino, plus its operator (AffGems Affiliates), licences and welcome offers.

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Capture of the Rolldorado Casino website

About

Rolldorado Casino belongs to the AffGems Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, French, Spanish. 11 account currencies are listed, including Euros, Bitcoin, Ethereum, Tether. We list 4 welcome offers.

Rolldorado Casino is listed in 9 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Rolldorado Casino, as the licence register names it.

Legal name
Terdersoft B.V.
Curaçao licence reference
OGL/2024/1126/0521
Registration number (Curaçao Chamber of Commerce)
164860

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

188 records

What players report about Rolldorado Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

91% resolved, of those with a known outcome

Total reviews

177

Across all review sites

Player rating

3.47 / 5

Trustpilot 3.2 · AskGamblers 3.2 · Tribuna 4.0

GEO markets

20

Countries stated on 88% of records

Rolldorado Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rolldorado Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 11 complaints and 177 reviews about Rolldorado Casino on 4 sites. In the 12 months to November 5, 2026, they filed 5 complaints and posted 56 reviews. Reviews are down 53% on the 12 months before (120). The average review rating fell from 4.02 to 2.1 out of 5 year on year.

The problem players report most often is “Deposit not credited”: 30% of the 10 complaints with a labelled problem. Next come “Withdrawal delay” (20%) and “Bonus winnings confiscated” (10%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Rolldorado Casino 354th of 1,916 casinos with at least 10 such complaints.

Reviewers give Rolldorado Casino 3.42 out of 5 on average over 177 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 36% are one or two. The review sites’ own scores average 3.47 out of 5 across 3 sites. By that score, Rolldorado Casino ranks 1,688th of 4,287 rated casinos. Reviewers most often praise “Customer support” (35 reviews), “Games” (25 reviews) and “Website & app” (14 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Trust & licence” (23 reviews) and “Customer support” (20 reviews).

The countries players state most often are Germany (22%), Italy (19%) and France (18%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Rolldorado Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the diverse selection of games and the responsive customer support, which enhances their gaming experience. Many highlighted the user-friendly interface and fast payouts as standout features of Rolldorado Casino.

Players expressed frustration with the withdrawal process, citing delays and repeated requests for verification documents. There were also concerns about the casino's trustworthiness due to instances of confiscated funds without clear reasons.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited30%3
  • Withdrawal delay20%2
  • Bonus winnings confiscated10%1
  • Verification delay10%1
  • Documents rejected or requested again10%1
  • Self-exclusion10%1
  • Withdrawal refused10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%4
  • Deposit27%3
  • KYC / verification18%2
  • Bonus9.1%1
  • Responsible gambling9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rolldorado Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rolldorado Casino against the market
MeasureRolldorado CasinoAll brands
Complaints resolved91%59%
Average review rating3.423.44
Complaints per 100 reviews6.226.4
Share of “Withdrawal” complaints36%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars51%91
  • 4 stars5.6%10
  • 3 stars7.3%13
  • 2 stars5.1%9
  • 1 star31%54
Share of 177 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support28%35
  • Games20%25
  • Website & app11%14
  • Bonuses6.3%8
  • Withdrawals6.3%8
  • Fairness & RTP4%5
Share of the 126 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%36
  • Trust & licence18%23
  • Customer support16%20
  • Bonuses15%19
  • Fairness & RTP13%16
  • KYC / verification12%15
Share of the 126 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%37
  • Italy19%31
  • France18%29
  • Spain7.9%13
  • Australia6.1%10
  • Poland4.2%7
  • Portugal3.6%6
  • Belgium3%5
  • Austria2.4%4
  • Canada1.8%3
  • Other countries12%20
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–442.09
20257–1333.85

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1553.2 / 5
Tribuna–144.0 / 5
Casino Guru82–
AskGamblers363.2 / 5

Block 13

Latest complaints and reviews

The newest records about Rolldorado Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Norway · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved

    Poland · Casino Guru

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Rolldorado Casino

Who owns Rolldorado Casino?

Rolldorado Casino is operated by Terdersoft B.V. and runs under the AffGems Affiliates affiliate programme.

Is Rolldorado Casino licensed?

Yes. Rolldorado Casino holds a licence from Curacao Gaming Control Board.

When was Rolldorado Casino founded?

Rolldorado Casino launched in 2025.

Which currencies does Rolldorado Casino accept?

Currencies listed for Rolldorado Casino: Euros, Bitcoin, Ethereum, Tether, TRON, Swiss francs, Polish zlotys, Australian dollars and 3 more. Its site is available in 4 languages: English, German, French, Spanish.

What welcome bonuses does Rolldorado Casino offer?

4 welcome offers are listed for Rolldorado Casino. The first on the list is “100% up to €150 + 150 Free Spins, 1st Deposit at Rolldorado Casino”, with a 35× wagering requirement.

Which countries is Rolldorado Casino available in?

Rolldorado Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, Czechia, France, Germany, Spain and 1 more.

What do players say about Rolldorado Casino?

Players have filed 11 complaints and written 177 reviews about Rolldorado Casino. Players rate Rolldorado Casino 3.47 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Rolldorado Casino?

“Deposit not credited” – 30% of the 10 complaints about Rolldorado Casino with a labelled problem. Followed by “Withdrawal delay” (20%) and “Bonus winnings confiscated” (10%).

Do players report withdrawal problems at Rolldorado Casino?

Withdrawals are the topic of 4 complaints about Rolldorado Casino: 36% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Rolldorado Casino resolve player complaints?

91% of the 11 complaints about Rolldorado Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Rolldorado Casino is 354th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rolldorado Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 57% of the rated reviews give four or five stars, and 36% give one or two.

How many complaints has Rolldorado Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 5 complaints about Rolldorado Casino.

Where do Rolldorado Casino’s players come from?

The countries named most often in complaints and reviews about Rolldorado Casino are Germany (22%), Italy (19%) and France (18%).