Exclusive
200% up to €100 + 100 Bonus Spins on Book Of Dead Slot at Lucky Vegas Casino
- Bonus
- 200%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Lucky Vegas Casino
Player complaints and reviews about Lucky Vegas Casino, plus its operator (Vegas Folks Affiliates), licences and welcome offers.
luckyvegas.com
Profile
- Website
- luckyvegas.com
- Established
- 2019
- Operator
- Vegas Folks Affiliatesaffiliate programme
- Company
- SkillOnNet Ltd. Casinos
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Swedish
- Danish
- Currencies
- Euros
- Norwegian kroner
- British pounds sterling
- Swedish kronor
- US dollars
- Australian dollars
- Canadian dollars
- Danish krone
- Russian rubles
- New Zealand dollars
- Japanese yen
- Brazilian reals
- Thai baht
- Indian rupees Show more
About
Lucky Vegas Casino belongs to the Vegas Folks Affiliates affiliate programme. The site launched in 2019. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 6 languages, including English, German, Finnish, Norwegian. 14 account currencies are listed, including Euros, Norwegian kroner, British pounds sterling, Swedish kronor. We list 4 welcome offers.
Lucky Vegas Casino is listed in 12 markets, among them Canada, Germany, Australia and United Kingdom.
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Exclusive
100% up to €100 + 100 Bonus Spins at Lucky Vegas Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Exclusive
100 Free Spins at Lucky Vegas Casino
- Free spins
- 100
- Min deposit
- £10
- Max bet
- £5
100% up to €100 + 25 Bonus Spins at Lucky Vegas Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 30x(d+b)
Wagering applies to deposit plus bonus.
Player Intelligence
56 records
What players report about Lucky Vegas Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
16
100% resolved, of those with a known outcome
Total reviews
40
Across all review sites
Player rating
2.48 / 5
Trustpilot 3.3 · AskGamblers 1.65
GEO markets
11
Countries stated on 77% of records
Lucky Vegas Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lucky Vegas Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 16 complaints and 40 reviews about Lucky Vegas Casino on 5 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 7 reviews.
The problem players report most often is “Withdrawal delay”: 46% of the 13 complaints with a labelled problem. Next come “Verification delay” (15%) and “Deposit not credited” (7.7%). Complaints about “Withdrawal” make up 44% of those with a topic, against 29% across all brands.
Of the 16 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Lucky Vegas Casino 1st of 1,917 casinos with at least 10 such complaints.
Reviewers give Lucky Vegas Casino 1.84 out of 5 on average over 40 rated reviews, against 3.44 across all brands. 23% of the ratings are four or five stars, and 78% are one or two. The review sites’ own scores average 2.48 out of 5 across 2 sites. By that score, Lucky Vegas Casino ranks 3,247th of 4,286 rated casinos. Reviewers most often praise “Games” (7 reviews), “Bonuses” (6 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Withdrawals” (17 reviews), “Trust & licence” (11 reviews) and “KYC / verification” (9 reviews).
The countries players state most often are United Kingdom (53%), Denmark (9.3%) and Finland (7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Lucky Vegas Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the fast withdrawal times, often receiving their funds in under 5 hours. They also enjoyed the variety of slots and the absence of lag during gameplay.
Many players expressed frustration with the poor customer support, citing unresponsive email communication. There are concerns about delays in the verification process, leading to a lack of trust in the support team.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay46%6
- Verification delay15%2
- Deposit not credited7.7%1
- Documents rejected or requested again7.7%1
- Source of funds checks7.7%1
- Support not responding7.7%1
- Withdrawal refused7.7%1
Block 03
Complaint categories
- Withdrawal44%7
- KYC / verification25%4
- Payments & refunds13%2
- Deposit6.3%1
- Other6.3%1
- Customer support6.3%1
Block 04
Complaint status
- Resolved100%16
Block 05
Lucky Vegas Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lucky Vegas Casino | All brands |
|---|---|---|
| Complaints resolved | 100% | 59% |
| Average review rating | 1.84 | 3.44 |
| Complaints per 100 reviews | 40 | 26.4 |
| Share of “Withdrawal” complaints | 44% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
10
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 3 |
| 2021 | 10 |
| 2022 | 9 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 | 7 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars18%7
- 4 stars5%2
- 1 star78%31
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games18%7
- Bonuses16%6
- Customer support13%5
- Withdrawals13%5
- Website & app7.9%3
- Deposits & payment methods2.6%1
Criticised
- Withdrawals45%17
- Trust & licence29%11
- KYC / verification24%9
- Customer support24%9
- Bonuses18%7
- Fairness & RTP16%6
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
0.83
1.7
1
1
2.6
3
2.57
2020202120222023202420252026
| Period | Value |
|---|---|
| 2020 | 0.83 |
| 2021 | 1.7 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2.6 |
| 2025 | 3 |
| 2026 | 2.57 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom53%23
- Denmark9.3%4
- Finland7%3
- United States7%3
- Germany4.7%2
- India4.7%2
- Sweden4.7%2
- Canada2.3%1
- Switzerland2.3%1
- Nigeria2.3%1
- Other countries2.3%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 7 | – |
| 2025 | 0 | – | 4 | – |
| 2024 | 0 | – | 5 | – |
| 2023 | 6 | – | 2 | – |
| 2022 | 5 | – | 9 | – |
| 2021 | 2 | – | 10 | – |
| 2020 | 1 | – | 3 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 34 | 3.3 / 5 |
| AskGamblers | 6 | 4 | 1.65 / 5 |
| Casino Guru | 6 | 2 | – |
| CasinoReviews | 3 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Lucky Vegas Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Finland · Casino Guru
- Review
1.0 of 5 stars
- Complaint
Verification delay
ResolvedFinland · Casino Guru
- Complaint
Payments & refunds
Resolved - Complaint
Support not responding
ResolvedFinland · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Lucky Vegas Casino
Who owns Lucky Vegas Casino?
Lucky Vegas Casino is operated by SkillOnNet Ltd. Casinos and runs under the Vegas Folks Affiliates affiliate programme.
Is Lucky Vegas Casino licensed?
Yes. Lucky Vegas Casino holds 4 licences: Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission.
When was Lucky Vegas Casino founded?
Lucky Vegas Casino launched in 2019.
Which currencies does Lucky Vegas Casino accept?
Currencies listed for Lucky Vegas Casino: Euros, Norwegian kroner, British pounds sterling, Swedish kronor, US dollars, Australian dollars, Canadian dollars, Danish krone and 6 more. Its site is available in 6 languages: English, German, Finnish, Norwegian and 2 more.
What welcome bonuses does Lucky Vegas Casino offer?
4 welcome offers are listed for Lucky Vegas Casino. The first on the list is “200% up to €100 + 100 Bonus Spins on Book Of Dead Slot at Lucky Vegas Casino”, with a 30× wagering requirement.
Which countries is Lucky Vegas Casino available in?
Lucky Vegas Casino is listed in 12 markets: Australia, Austria, Canada, Finland, Germany, India, Japan, New Zealand and 4 more.
What do players say about Lucky Vegas Casino?
Players have filed 16 complaints and written 40 reviews about Lucky Vegas Casino. Players rate Lucky Vegas Casino 2.48 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Lucky Vegas Casino?
“Withdrawal delay” – 46% of the 13 complaints about Lucky Vegas Casino with a labelled problem. Followed by “Verification delay” (15%) and “Deposit not credited” (7.7%).
Do players report withdrawal problems at Lucky Vegas Casino?
Withdrawals are the topic of 7 complaints about Lucky Vegas Casino: 44% of the 16 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them).
Does Lucky Vegas Casino resolve player complaints?
100% of the 16 complaints about Lucky Vegas Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lucky Vegas Casino is 1st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lucky Vegas Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 23% of the rated reviews give four or five stars, and 78% give one or two.
How many complaints has Lucky Vegas Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 2 complaints about Lucky Vegas Casino.
Where do Lucky Vegas Casino’s players come from?
The countries named most often in complaints and reviews about Lucky Vegas Casino are United Kingdom (53%), Denmark (9.3%) and Finland (7%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Lucky Vegas Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of Lucky Vegas Casino.
