igamingcpo.com
All casinos

Casino profile

Lucky Vegas Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Lucky Vegas Casino and its operator (Vegas Folks Affiliates).

luckyvegas.com
luckyvegas.com
Capture of the Lucky Vegas Casino website

Profile

Website
luckyvegas.com
Established
2019
Operator
Vegas Folks Affiliatesaffiliate programme
Company
SkillOnNet Ltd. Casinos
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • Swedish
  • Danish
Currencies
  • Euros
  • Norwegian kroner
  • British pounds sterling
  • Swedish kronor
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Danish krone
  • Russian rubles
  • New Zealand dollars
  • Japanese yen
  • Brazilian reals
  • Thai baht
  • Indian rupees Show more

About

Lucky Vegas Casino is an online casino operating under the Vegas Folks Affiliates affiliate programme. The site launched in 2019. It holds licences from Danish Gambling Authority, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission. The interface is available in 6 languages, among them English, German, Finnish, Norwegian. Accounts can be held in 14 currencies — Euros, Norwegian kroner, British pounds sterling, Swedish kronor. Our database holds 4 welcome offers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

55 records

What players report about Lucky Vegas Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

100% resolved, of those with a known outcome

Total reviews

39

Across all review sites

Player rating

2.48 / 5

Trustpilot 3.3 · AskGamblers 1.65

GEO markets

11

Countries stated on 76% of records

AI-generated summary of player reviews

Players appreciated the fast withdrawal times, often receiving their funds in under 5 hours. They also enjoyed the variety of slots and the absence of lag during gameplay.

Many players expressed frustration with the poor customer support, citing unresponsive email communication. There are concerns about delays in the verification process, leading to a lack of trust in the support team.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal38%6
  • KYC / verification19%3
  • Payments & refunds13%2
  • Customer support13%2
  • Other6.3%1
  • Technical6.3%1
  • Deposit6.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved94%15
  • Open6.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.