Kassu Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Kassu Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 95 complaints and 37 reviews about Kassu Casino on 3 sites.
The problem players report most often is “Withdrawal delay”: 62% of the 90 complaints with a labelled problem. Next come “Verification delay” (11%) and “Documents rejected or requested again” (8.9%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.
Of the 95 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Kassu Casino 558th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 84%.
Reviewers give Kassu Casino 1.88 out of 5 on average over 37 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 1.95 out of 5 on one site. By that score, Kassu Casino ranks 3,761st of 4,286 rated casinos. Reviewers most often praise “Games” (23 reviews), “Website & app” (18 reviews) and “Bonuses” (9 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Customer support” (20 reviews) and “KYC / verification” (12 reviews).
The countries players state most often are United Kingdom (66%), Finland (14%) and Germany (8.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
