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Imperial Wins Casino

Player complaints and reviews about Imperial Wins Casino, plus its operator (Oh My Partners), licences and welcome offers.

imperialwins.com
Capture of the Imperial Wins Casino website

About

Imperial Wins Casino belongs to the Oh My Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Spanish, French, Portuguese. 39 account currencies are listed, including Argentine pesos, Bangladeshi takas, Bolivian bolivianos, Brazilian reals.

Imperial Wins Casino is listed in 26 markets, among them Canada, France, Belgium and Spain. On the Imperial Wins Casino site for Portugal, we found 3 welcome bonuses and 3 tournaments.

Licensee

The company that holds the Curaçao licence for Imperial Wins Casino, as the licence register names it.

Legal name
ABC Interactive N.V.
Curaçao licence reference
OGL/2024/284/0863
Registration number (Curaçao Chamber of Commerce)
153994

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

161 records

What players report about Imperial Wins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

156

Across all review sites

Player rating

3.88 / 5

Trustpilot 4.0 · AskGamblers 3.35 · Tribuna 4.3

GEO markets

23

Countries stated on 89% of records

Imperial Wins Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Imperial Wins Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 5 complaints and 156 reviews about Imperial Wins Casino on 4 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 115 reviews. Reviews are up 188% on the 12 months before (40). The average review rating rose from 3.78 to 3.86 out of 5 year on year.

Reviewers give Imperial Wins Casino 3.83 out of 5 on average over 156 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 3.88 out of 5 across 3 sites. By that score, Imperial Wins Casino ranks 1,024th of 4,286 rated casinos. Reviewers most often praise “Customer support” (85 reviews), “Bonuses” (29 reviews) and “Games” (25 reviews). The most common criticism concerns “Withdrawals” (30 reviews), “Bonuses” (16 reviews) and “Customer support” (16 reviews).

The countries players state most often are Australia (22%), New Zealand (22%) and South Africa (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Imperial Wins Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the wide selection of games and the attractive bonuses offered by Imperial Wins Casino. The user-friendly interface and efficient customer support also received positive remarks from users.

Many players expressed frustration over account closures and issues with withdrawing winnings, citing a lack of transparency from the casino. Additionally, some found the wagering requirements for bonuses to be excessively high.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • KYC / verification40%2
  • Technical40%2
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars54%85
  • 4 stars16%25
  • 3 stars7.7%12
  • 2 stars2.6%4
  • 1 star19%30
Share of 156 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support58%85
  • Bonuses20%29
  • Games17%25
  • Website & app8.2%12
  • Withdrawals7.5%11
  • Deposits & payment methods4.1%6
Share of the 146 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals21%30
  • Bonuses11%16
  • Customer support11%16
  • Trust & licence8.2%12
  • Deposits & payment methods3.4%5
  • Account2.7%4
Share of the 146 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia22%32
  • New Zealand22%31
  • South Africa15%22
  • Mexico13%18
  • Canada7%10
  • Finland2.8%4
  • Brazil2.1%3
  • Bahrain1.4%2
  • Chile1.4%2
  • Latvia1.4%2
  • Other countries12%17
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–953.72
20252–614.01

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1334.0 / 5
Tribuna–124.3 / 5
Casino Guru45–
AskGamblers163.35 / 5

Block 11

Latest complaints and reviews

The newest records about Imperial Wins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Mexico · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Game malfunction

    Resolved

    Bahrain · Casino Guru

  • Complaint

    Source of funds checks

    Resolved

    Australia · Casino Guru

  • Complaint

    Documents rejected or requested again

    Unresolved

    Poland · AskGamblers

12 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Imperial Wins Casino

Who owns Imperial Wins Casino?

Imperial Wins Casino is operated by ABC Interactive N.V. and runs under the Oh My Partners affiliate programme.

Is Imperial Wins Casino licensed?

Yes. Imperial Wins Casino holds a licence from Curacao Gaming Control Board.

When was Imperial Wins Casino founded?

Imperial Wins Casino launched in 2024.

Which currencies does Imperial Wins Casino accept?

Currencies listed for Imperial Wins Casino: Argentine pesos, Bangladeshi takas, Bolivian bolivianos, Brazilian reals, Canadian dollars, Chilean pesos, Colombian pesos, Euros and 31 more. Its site is available in 5 languages: English, Spanish, French, Portuguese and 1 more.

Which countries is Imperial Wins Casino available in?

Imperial Wins Casino is listed in 26 markets: Argentina, Austria, Bangladesh, Belgium, Brazil, Canada, Chile, Colombia and 18 more.

What bonuses and promotions does Imperial Wins Casino run in Portugal?

We read 3 live offers for Portugal on the Imperial Wins Casino site itself.

Does Imperial Wins Casino run tournaments in Portugal?

Yes. The Imperial Wins Casino site for Portugal lists 3 tournaments.

What do players say about Imperial Wins Casino?

Players have filed 5 complaints and written 156 reviews about Imperial Wins Casino. Players rate Imperial Wins Casino 3.88 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Imperial Wins Casino?

Praised most: “Customer support”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 71% of the rated reviews give four or five stars, and 22% give one or two.

How many complaints has Imperial Wins Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about Imperial Wins Casino.

Where do Imperial Wins Casino’s players come from?

The countries named most often in complaints and reviews about Imperial Wins Casino are Australia (22%), New Zealand (22%) and South Africa (15%).