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Casino profile

Rich Royal Casino

Player complaints and reviews about Rich Royal Casino, plus its operator (Boomerang Partners), licences and welcome offers.

richroyal.com
richroyal.com
Capture of the Rich Royal Casino website

Profile

Website
richroyal.com
Established
2025
Operator
Boomerang Partnersaffiliate programme
Company
Luxinero Group
Licences
Languages
  • English
  • French
  • German
  • Spanish
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • Greek
Currencies
  • Euros
  • Canadian dollars
  • Czech Republic korunas
  • Hungarian forints
  • US dollars
  • Norwegian kroner
  • New Zealand dollars
  • Polish zlotys
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Ripple
  • USD Coin
  • Dogecoin
  • ADA
  • Litecoin Show more

About

Rich Royal Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 12 languages, including English, French, German, Spanish. 17 account currencies are listed, including Euros, Canadian dollars, Czech Republic korunas, Hungarian forints. We list 14 welcome offers.

Rich Royal Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the Rich Royal Casino site for Finland, we found 4 tournaments. In Finland, Rich Royal Casino accepts 8 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    20 – 5000

  • USDTERC20

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • USDTSolana

    Cryptocurrency

    20 – 5000

  • USDTBEP20

    Cryptocurrency

    20 – 5000

  • USDTTRC20

    Cryptocurrency

    20 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tron

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • BNB

    Cryptocurrency

    20 – 5000

  • Dogecoin

    Cryptocurrency

    20 – 5000

  • Solana

    Cryptocurrency

    20 – 5000

  • USDCSolana

    Cryptocurrency

    20 – 5000

  • Cardano

    Cryptocurrency

    20 – 5000

  • MiFinity

    E-wallet

    20 – 2500

  • Neteller

    E-wallet

    20 – 5000

  • Pay by Card

    Card

    20 – 2000

  • Paysafecard

    Voucher

    20 – 950

  • Revolut

    E-wallet

    20 – 5000

  • Skrill

    E-wallet

    20 – 5000

Player Intelligence

77 records

What players report about Rich Royal Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

16

81% resolved, of those with a known outcome

Total reviews

61

Across all review sites

Player rating

3.88 / 5

Trustpilot 2.6 · AskGamblers 4.15 · Tribuna 4.9

GEO markets

15

Countries stated on 60% of records

Rich Royal Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rich Royal Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 16 complaints and 61 reviews about Rich Royal Casino on 4 sites. In the 12 months to November 4, 2026, they filed 12 complaints and posted 52 reviews.

The problem players report most often is “Withdrawal delay”: 44% of the 16 complaints with a labelled problem. Next come “Withdrawal refused” (19%) and “Account closed” (13%). Complaints about “Withdrawal” make up 63% of those with a topic, against 29% across all brands.

Of the 16 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts Rich Royal Casino 784th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 80%.

Reviewers give Rich Royal Casino 3.03 out of 5 on average over 61 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 3.88 out of 5 across 3 sites. By that score, Rich Royal Casino ranks 1,024th of 4,286 rated casinos. Reviewers most often praise “Games” (17 reviews), “Website & app” (13 reviews) and “Deposits & payment methods” (9 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Customer support” (14 reviews) and “Bonuses” (9 reviews).

The countries players state most often are Germany (24%), Italy (20%) and Canada (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Rich Royal Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the extensive game selection and the seamless experience across devices, particularly highlighting the ease of deposits. The live tables and VIP extras were also frequently mentioned as enjoyable features that enhance the overall gaming experience.

Many players found the color scheme to be visually tiring after extended play, and some expressed frustration with the placement of filters and promotional content. Additionally, issues with slow withdrawals and account verification processes were common complaints, leading to dissatisfaction with customer support responsiveness.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay44%7
  • Withdrawal refused19%3
  • Account closed13%2
  • Verification delay13%2
  • Account not closed on request6.3%1
  • Missing funds6.3%1
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal63%10
  • Account19%3
  • KYC / verification13%2
  • Payments & refunds6.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%13
  • Unresolved19%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rich Royal Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rich Royal Casino against the market
MeasureRich Royal CasinoAll brands
Complaints resolved81%59%
Average review rating3.033.44
Complaints per 100 reviews26.226.4
Share of “Withdrawal” complaints63%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars39%24
  • 4 stars6.6%4
  • 3 stars11%7
  • 2 stars4.9%3
  • 1 star38%23
Share of 61 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%17
  • Website & app23%13
  • Deposits & payment methods16%9
  • Customer support14%8
  • Sportsbook8.9%5
  • Bonuses7.1%4
Share of the 56 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals39%22
  • Customer support25%14
  • Bonuses16%9
  • Trust & licence14%8
  • Website & app13%7
  • Fairness & RTP8.9%5
Share of the 56 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany24%11
  • Italy20%9
  • Canada11%5
  • United States8.7%4
  • France6.5%3
  • United Kingdom6.5%3
  • Spain4.3%2
  • Greece4.3%2
  • Albania2.2%1
  • Austria2.2%1
  • Other countries11%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261173%503.08
20255–11–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–302.6 / 5
AskGamblers6124.15 / 5
Casino Guru105–
Tribuna–144.9 / 5

Block 13

Latest complaints and reviews

The newest records about Rich Royal Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Italy · Casino Guru

  • Complaint

    Account closed

    Resolved

    Italy · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    AskGamblers

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Rich Royal Casino

Who owns Rich Royal Casino?

Rich Royal Casino is operated by Luxinero Group and runs under the Boomerang Partners affiliate programme.

Is Rich Royal Casino licensed?

Yes. Rich Royal Casino holds a licence from Costa Rica Gambling.

When was Rich Royal Casino founded?

Rich Royal Casino launched in 2025.

Which currencies does Rich Royal Casino accept?

Currencies listed for Rich Royal Casino: Euros, Canadian dollars, Czech Republic korunas, Hungarian forints, US dollars, Norwegian kroner, New Zealand dollars, Polish zlotys and 9 more. Its site is available in 12 languages: English, French, German, Spanish and 8 more.

What welcome bonuses does Rich Royal Casino offer?

14 welcome offers are listed for Rich Royal Casino. The first on the list is “100% up to €1000 + 100 Free Spins, 1st Deposit at Rich Royal Casino”, with a 50× wagering requirement.

Which countries is Rich Royal Casino available in?

Rich Royal Casino is listed in 14 markets: Austria, Belgium, Canada, Czechia, Finland, France, Germany, Hungary and 6 more.

Which payment methods does Rich Royal Casino accept in Finland?

The Rich Royal Casino cashier for Finland lists 8 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Rich Royal Casino in Finland?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Bank Transfer.

Does Rich Royal Casino run tournaments in Finland?

Yes. The Rich Royal Casino site for Finland lists 4 tournaments.

What do players say about Rich Royal Casino?

Players have filed 16 complaints and written 61 reviews about Rich Royal Casino. Players rate Rich Royal Casino 3.88 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Rich Royal Casino?

“Withdrawal delay” – 44% of the 16 complaints about Rich Royal Casino with a labelled problem. Followed by “Withdrawal refused” (19%) and “Account closed” (13%).

Do players report withdrawal problems at Rich Royal Casino?

Withdrawals are the topic of 10 complaints about Rich Royal Casino: 63% of the 16 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 80% were resolved.

Does Rich Royal Casino resolve player complaints?

81% of the 16 complaints about Rich Royal Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rich Royal Casino is 784th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rich Royal Casino?

Praised most: “Games”, “Website & app” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 46% of the rated reviews give four or five stars, and 43% give one or two.

How many complaints has Rich Royal Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 12 complaints about Rich Royal Casino.

Where do Rich Royal Casino’s players come from?

The countries named most often in complaints and reviews about Rich Royal Casino are Germany (24%), Italy (20%) and Canada (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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