Casino profile

Immerion Casino in Portugal

Player complaints and reviews about Immerion Casino, plus its operator (Immerion.Partners), licences and welcome offers.

immerion.com

About

On the Immerion Casino site for Portugal, we found 6 welcome bonuses and a loyalty programme with 7 tiers.

Immerion Casino belongs to the Immerion.Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 22 languages, including English, Romanian, Portuguese, Spanish. 10 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Binance Coin.

Licensee

The company that holds the Curaçao licence for Immerion Casino, as the licence register names it.

Legal name: Goodwin N.V.
Curaçao licence reference: OGL/2024/758/0228
Registration number (Curaçao Chamber of Commerce): 151353
Licence application number: OGL/2024/1660/0926

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

7 Dias de Sorte
Desporto
Encontre
Um pacote de boas-vindas único
Desporto
Encontre
Cashback que continua a oferecer
Cashback que continua a oferecer 10% diário + 10% semanal de cashback – sempre vantajoso Registar Abrir Cashback
Bónus Highroller até 52,001€
Desporto
Encontre
Receba por cada aposta dos seus amigos
Desporto
Encontre
Participe nos torneios
Desporto
Encontre

Loyalty programme

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Nolimit
Nolimit 7 a
2
Elk
Elk 28 a
3
Relax
Relax 4 a
4
7rings
7rings 7 a
5
Shadylady
Shadylady 4 a
6
Truelab
Truelab 7 a
7
Apparat
Apparat 10 a

Player complaints and reviews in Portugal

10 records

10 of the 950 records about Immerion Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

1.1%

of 950 about Immerion Casino

What players in Portugal say about Immerion Casino

Players in Portugal have filed 6 complaints and written 4 reviews about Immerion Casino. That is 1.1% of the 950 records about it from every market. Complaints make up 60% of their records, against 23% across all markets.

The most common problem in their complaints is “Withdrawal delay”: 50% of 6 complaints with a labelled problem (56% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 95% across all markets. In the last 12 months: 1 complaint and 1 review.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Immerion Casino in Portugal, or compare the market with another one.

What the assistant can do

Portugal and all markets
Figure	Portugal	All markets
Complaints among all records	60%	23%
Resolved, of complaints with a known outcome	100%	95%
Withdrawal delay, of labelled complaints	50%	56%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20242025

Complaints count

Period	Value
2024	3
2025	3

Block 02

Complaint categories

Withdrawal67%4
Account17%1
KYC / verification17%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%6

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20252026

Reviews count

Period	Value
2025	3
2026	1

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	1	–
2025	3	–	3	–
2024	3	–	0	–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Casino Guru	5	1	–
Trustpilot	–	3	–
AskGamblers	1	–	–

Block 07

Latest complaints and reviews

The newest records about Immerion Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewJan 21, 2026
5.0 of 5 stars
Portugal · Trustpilot
ComplaintDec 15, 2025
Withdrawal delay
Resolved
Portugal · Casino Guru
ReviewAug 17, 2025
1.0 of 5 stars
Portugal · Trustpilot
ComplaintMay 28, 2025
Account blocked
Resolved
Portugal · Casino Guru
ComplaintOct 25, 2024
Withdrawal refused
Resolved
Portugal · Casino Guru

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Questions about Immerion Casino in Portugal

What bonuses and promotions does Immerion Casino run in Portugal?

We read 6 live offers for Portugal on the Immerion Casino site itself.

Does Immerion Casino have a loyalty programme in Portugal?

Yes. Its loyalty programme for Portugal has 7 tiers.

How many complaints and reviews about Immerion Casino come from players in Portugal?

10 of the 950 complaints and reviews about Immerion Casino come from players in Portugal. Across all its markets, 218 complaints have a known outcome, and 95% of them were resolved.