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Hippodrome Online Casino

Player complaints and reviews about Hippodrome Online Casino, plus its operator (Betway Partners), licences and welcome offers.

hippodromeonline.com
Capture of the Hippodrome Online Casino website

About

Hippodrome Online Casino belongs to the Betway Partners affiliate programme. The site launched in 2013. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is in English. 4 account currencies are listed: Canadian dollars, Euros, British pounds sterling, US dollars. We list one welcome offer.

Hippodrome Online Casino is listed in 3 markets: Canada, United Kingdom and Austria. On the Hippodrome Online Casino site for Finland, we found 2 promotions.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

182 records

What players report about Hippodrome Online Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

27

84% resolved, of those with a known outcome

Total reviews

155

Across all review sites

Player rating

1.78 / 5

Trustpilot 1.4 · AskGamblers 2.15

GEO markets

7

Countries stated on 77% of records

Hippodrome Online Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Hippodrome Online Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 27 complaints and 155 reviews about Hippodrome Online Casino on 4 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 34 reviews. Reviews are up 127% on the 12 months before (15).

The problem players report most often is “Withdrawal delay”: 52% of the 23 complaints with a labelled problem. Next come “Self-exclusion” (17%) and “Verification delay” (8.7%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.

Of the 25 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts Hippodrome Online Casino 647th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Hippodrome Online Casino 1.89 out of 5 on average over 152 rated reviews, against 3.44 across all brands. 21% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 1.78 out of 5 across 2 sites. By that score, Hippodrome Online Casino ranks 3,910th of 4,286 rated casinos. Reviewers most often praise “Games” (19 reviews), “Customer support” (19 reviews) and “Bonuses” (13 reviews). The most common criticism concerns “Customer support” (46 reviews), “Withdrawals” (45 reviews) and “Bonuses” (30 reviews).

The countries players state most often are United Kingdom (94%), Canada (2.1%) and United States (1.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Hippodrome Online Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2013201420152016201720182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay52%12
  • Self-exclusion17%4
  • Verification delay8.7%2
  • Account closed4.3%1
  • Double charge4.3%1
  • Gambling limits4.3%1
  • Game malfunction4.3%1
  • Withdrawal refused4.3%1
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal48%13
  • Responsible gambling19%5
  • Other15%4
  • KYC / verification7.4%2
  • Account3.7%1
  • Payments & refunds3.7%1
  • Technical3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved78%21
  • Unresolved15%4
  • Status we do not recognise yet7.4%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Hippodrome Online Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Hippodrome Online Casino against the market
MeasureHippodrome Online CasinoAll brands
Complaints resolved84%59%
Average review rating1.893.44
Complaints per 100 reviews17.426.4
Share of “Withdrawal” complaints48%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20132014201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%24
  • 4 stars5.3%8
  • 3 stars3.3%5
  • 2 stars7.2%11
  • 1 star68%104
Share of 152 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games14%19
  • Customer support14%19
  • Bonuses9.4%13
  • Withdrawals9.4%13
  • Website & app6.5%9
  • Other2.2%3
Share of the 139 reviews that name at least one aspect.reviews

Criticised

  • Customer support33%46
  • Withdrawals32%45
  • Bonuses22%30
  • Fairness & RTP16%22
  • Trust & licence16%22
  • Website & app14%19
Share of the 139 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom94%132
  • Canada2.1%3
  • United States1.4%2
  • Belarus0.7%1
  • Spain0.7%1
  • France0.7%1
  • New Zealand0.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–321.22
20256–13–
20240–271.41
20230–14–
20222–11–
20210–9–
20201–3–
20193–6–
20181–9–
20172–13–
20160–10–
20155–5–
20145–0–
20131–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1371.4 / 5
AskGamblers18182.15 / 5
CasinoReviews5––
Casinomeister4––

Block 13

Latest complaints and reviews

The newest records about Hippodrome Online Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · AskGamblers

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Hippodrome Online Casino

Who owns Hippodrome Online Casino?

Hippodrome Online Casino is operated by Betway Limited Casinos and runs under the Betway Partners affiliate programme.

Is Hippodrome Online Casino licensed?

Yes. Hippodrome Online Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Hippodrome Online Casino founded?

Hippodrome Online Casino launched in 2013.

Which currencies does Hippodrome Online Casino accept?

Currencies listed for Hippodrome Online Casino: Canadian dollars, Euros, British pounds sterling, US dollars. Its site is available in one language: English.

What welcome bonuses does Hippodrome Online Casino offer?

One welcome offer is listed for Hippodrome Online Casino. The first on the list is “100% up to £100 + 100 Bonus Spins at Hippodrome Online Casino”, with a 10× wagering requirement.

Which countries is Hippodrome Online Casino available in?

Hippodrome Online Casino is listed in 3 markets: Austria, Canada, United Kingdom.

What bonuses and promotions does Hippodrome Online Casino run in Finland?

We read 2 live offers for Finland on the Hippodrome Online Casino site itself.

What do players say about Hippodrome Online Casino?

Players have filed 27 complaints and written 155 reviews about Hippodrome Online Casino. Players rate Hippodrome Online Casino 1.78 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Hippodrome Online Casino?

“Withdrawal delay” – 52% of the 23 complaints about Hippodrome Online Casino with a labelled problem. Followed by “Self-exclusion” (17%) and “Verification delay” (8.7%).

Do players report withdrawal problems at Hippodrome Online Casino?

Withdrawals are the topic of 13 complaints about Hippodrome Online Casino: 48% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (92% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Hippodrome Online Casino resolve player complaints?

84% of the 25 complaints about Hippodrome Online Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Hippodrome Online Casino is 647th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Hippodrome Online Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 21% of the rated reviews give four or five stars, and 76% give one or two.

How many complaints has Hippodrome Online Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about Hippodrome Online Casino.

Where do Hippodrome Online Casino’s players come from?

The countries named most often in complaints and reviews about Hippodrome Online Casino are United Kingdom (94%), Canada (2.1%) and United States (1.4%).