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Casino profile

Highroller Casino in New Zealand

Player complaints and reviews about Highroller Casino, plus its operator (AffRoller), licences and welcome offers.

highroller.com
Capture of the Highroller Casino website

About

Highroller Casino belongs to the AffRoller affiliate programme. The site launched in 2022. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board. The interface is available in 4 languages: English, Finnish, Portuguese, Estonian. 10 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, New Zealand dollars. We list 6 welcome offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

60 records

60 of the 252 records about Highroller Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

56

Across all review sites

Player rating

3.39 / 5

56 ratings by these players

Share of all records

24%

of 252 about Highroller Casino

What players in New Zealand say about Highroller Casino

Players in New Zealand have filed 4 complaints and written 56 reviews about Highroller Casino. That is 24% of the 252 records about it from every market. Complaints make up 6.7% of their records, against 16% across all markets. Their reviews rate it 3.39 out of 5 on average (56 ratings), against 3.25 across all markets. 36% of their rated reviews give one or two stars; across all markets the share is 40%.

In the last 12 months: no complaints and 27 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Highroller Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records6.7%16%
Average review rating, out of 53.393.25
Reviews rated 1–2 stars36%40%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars46%26
  • 4 stars14%8
  • 3 stars3.6%2
  • 2 stars3.6%2
  • 1 star32%18
Share of 56 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals44%24
  • Games36%20
  • Customer support29%16
  • Website & app15%8
  • Bonuses7.3%4
  • Deposits & payment methods7.3%4
Share of the 55 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%16
  • Trust & licence22%12
  • KYC / verification15%8
  • Customer support11%6
  • Fairness & RTP9.1%5
  • Website & app7.3%4
Share of the 55 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–234.61
20252–11–
20241–10–
20231–9–
20220–3–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–56–
Casino Guru3––
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about Highroller Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Account blocked

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Highroller Casino in New Zealand

How many complaints and reviews about Highroller Casino come from players in New Zealand?

60 of the 252 complaints and reviews about Highroller Casino come from players in New Zealand. Across all its markets, 41 complaints have a known outcome, and 90% of them were resolved.

Who owns Highroller Casino?

Highroller Casino is operated by HR Entertainment Ltd. and runs under the AffRoller affiliate programme.

Is Highroller Casino licensed?

Yes. Highroller Casino holds 2 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board.

When was Highroller Casino founded?

Highroller Casino launched in 2022.