100% up to $500 + 50 Bonus Spins at Highroller Casino
- Bonus
- 100%
- Max bonus
- $500
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Casino profile
Highroller Casino
Player complaints and reviews about Highroller Casino, plus its operator (AffRoller), licences and welcome offers.
highroller.com
Profile
- Website
- highroller.com
- Established
- 2022
- Operator
- AffRolleraffiliate programme
- Company
- HR Entertainment Ltd.
- Languages
- English
- Finnish
- Portuguese
- Estonian
- Currencies
- Euros
- Norwegian kroner
- Canadian dollars
- New Zealand dollars
- US dollars
- Hungarian forints
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
About
Highroller Casino belongs to the AffRoller affiliate programme. The site launched in 2022. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board. The interface is available in 4 languages: English, Finnish, Portuguese, Estonian. 10 account currencies are listed, including Euros, Norwegian kroner, Canadian dollars, New Zealand dollars. We list 6 welcome offers.
Highroller Casino is listed in 5 markets, among them Canada, New Zealand, Finland and Portugal.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
6 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 500 NZD + 200 Bonus Spins at Highroller Casino
- Bonus
- 100%
- Max bonus
- 500 NZD
- Min deposit
- 20 NZD
- Wagering
- 40xb
Wagering applies to the bonus amount.
75% up to C$500 and 50 extra spins
- Bonus
- 75%
- Max bonus
- C$500
- Free spins
- 50
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$5
Wagering applies to the bonus amount.
50% up to C$500 and 50 extra spins
- Bonus
- 50%
- Max bonus
- C$500
- Free spins
- 50
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$5
Wagering applies to the bonus amount.
50% up to C$500 and 50 extra spins
- Bonus
- 50%
- Max bonus
- C$500
- Free spins
- 50
- Min deposit
- C$20
- Wagering
- 40x bonus
- Max bet
- C$5
Wagering applies to the bonus amount.
300 EXTRA SPINS (€0.1/each)
- Free spins
- 300
- Min deposit
- €20
- Wagering
- 0x
- Max bet
- €5
Player Intelligence
252 records
What players report about Highroller Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
41
90% resolved, of those with a known outcome
Total reviews
211
Across all review sites
Player rating
3.83 / 5
Trustpilot 4.0 · AskGamblers 3.2 · Tribuna 4.3
GEO markets
18
Countries stated on 79% of records
Highroller Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Highroller Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 41 complaints and 211 reviews about Highroller Casino on 6 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 75 reviews. That is 100% fewer complaints than in the 12 months before (13). Reviews are up 67% on the 12 months before (45). The average review rating rose from 2.64 to 4.13 out of 5 year on year.
The problem players report most often is “Documents rejected or requested again”: 23% of the 39 complaints with a labelled problem. Next come “Withdrawal delay” (23%) and “Withdrawal refused” (18%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.
Of the 41 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts Highroller Casino 394th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.
Reviewers give Highroller Casino 3.25 out of 5 on average over 211 rated reviews, against 3.44 across all brands. 55% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.83 out of 5 across 3 sites. By that score, Highroller Casino ranks 1,068th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (72 reviews), “Customer support” (56 reviews) and “Games” (52 reviews). The most common criticism concerns “Withdrawals” (65 reviews), “Customer support” (31 reviews) and “KYC / verification” (28 reviews).
The countries players state most often are New Zealand (30%), Canada (21%) and Finland (16%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Highroller Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the electric atmosphere and professional, welcoming staff, which contributed to a memorable experience. The well-laid-out gaming floor and impressive food and drink options were also highlights for many.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
20182019202020212022202320242025
| Period | Value |
|---|---|
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 0 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 15 |
| 2025 | 14 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Documents rejected or requested again23%9
- Withdrawal delay23%9
- Withdrawal refused18%7
- Account blocked13%5
- Verification delay10%4
- Self-exclusion5.1%2
- Account closed2.6%1
- Wagering terms2.6%1
- Other problems2.6%1
Block 03
Complaint categories
- Withdrawal43%17
- KYC / verification35%14
- Account15%6
- Responsible gambling5%2
- Bonus2.5%1
Block 04
Complaint status
- Resolved90%37
- Unresolved9.8%4
Block 05
Highroller Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Highroller Casino | All brands |
|---|---|---|
| Complaints resolved | 90% | 59% |
| Average review rating | 3.25 | 3.44 |
| Complaints per 100 reviews | 19.4 | 26.4 |
| Share of “Withdrawal” complaints | 43% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
62
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 13 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 10 |
| 2023 | 29 |
| 2024 | 40 |
| 2025 | 53 |
| 2026 | 62 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars45%94
- 4 stars11%23
- 3 stars4.7%10
- 2 stars7.6%16
- 1 star32%68
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals36%72
- Customer support28%56
- Games26%52
- Website & app14%29
- Bonuses11%22
- VIP & loyalty11%21
Criticised
- Withdrawals33%65
- Customer support16%31
- KYC / verification14%28
- Trust & licence14%28
- Bonuses13%26
- Website & app7.5%15
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.73
0.5
4
4
3.15
2.86
2.14
3.23
4.1
201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2018 | 3.73 |
| 2019 | 0.5 |
| 2020 | 4 |
| 2021 | 4 |
| 2022 | 3.15 |
| 2023 | 2.86 |
| 2024 | 2.14 |
| 2025 | 3.23 |
| 2026 | 4.1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- New Zealand30%60
- Canada21%41
- Finland16%31
- Norway8.5%17
- United Kingdom7.5%15
- India5%10
- Ireland3.5%7
- United States3%6
- Brazil1%2
- Estonia1%2
- Other countries4%8
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 62 | 4.1 |
| 2025 | 14 | 93% | 53 | 3.24 |
| 2024 | 15 | 100% | 40 | 2.14 |
| 2023 | 3 | – | 29 | 2.86 |
| 2022 | 2 | – | 10 | – |
| 2021 | 0 | – | 1 | – |
| 2020 | 3 | – | 2 | – |
| 2019 | 2 | – | 1 | – |
| 2018 | 2 | – | 13 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 161 | 4.0 / 5 |
| AskGamblers | 10 | 29 | 3.2 / 5 |
| Casino Guru | 26 | 9 | – |
| Tribuna | – | 12 | 4.3 / 5 |
| CasinoReviews | 4 | – | – |
| Casinomeister | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Highroller Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United States · Trustpilot
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
ResolvedNorway · AskGamblers
- Complaint
Documents rejected or requested again
Resolved - Complaint
Winnings voided
Unresolved
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Highroller Casino
Who owns Highroller Casino?
Highroller Casino is operated by HR Entertainment Ltd. and runs under the AffRoller affiliate programme.
Is Highroller Casino licensed?
Yes. Highroller Casino holds 2 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board.
When was Highroller Casino founded?
Highroller Casino launched in 2022.
Which currencies does Highroller Casino accept?
Currencies listed for Highroller Casino: Euros, Norwegian kroner, Canadian dollars, New Zealand dollars, US dollars, Hungarian forints, Bitcoin, Bitcoin Cash and 2 more. Its site is available in 4 languages: English, Finnish, Portuguese, Estonian.
What welcome bonuses does Highroller Casino offer?
6 welcome offers are listed for Highroller Casino. The first on the list is “100% up to $500 + 50 Bonus Spins at Highroller Casino”, with a 40× wagering requirement.
Which countries is Highroller Casino available in?
Highroller Casino is listed in 5 markets: Canada, Estonia, Finland, New Zealand, Portugal.
What do players say about Highroller Casino?
Players have filed 41 complaints and written 211 reviews about Highroller Casino. Players rate Highroller Casino 3.83 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Highroller Casino?
“Documents rejected or requested again” – 23% of the 39 complaints about Highroller Casino with a labelled problem. Followed by “Withdrawal delay” (23%) and “Withdrawal refused” (18%).
Do players report withdrawal problems at Highroller Casino?
Withdrawals are the topic of 17 complaints about Highroller Casino: 43% of the 40 with a topic. The most common withdrawal problem is “Withdrawal delay” (53% of them). Of the withdrawal complaints with a known outcome, 88% were resolved.
Does Highroller Casino resolve player complaints?
90% of the 41 complaints about Highroller Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Highroller Casino is 394th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Highroller Casino?
Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 55% of the rated reviews give four or five stars, and 40% give one or two.
How many complaints has Highroller Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Highroller Casino. That is 100% fewer than in the 12 months before, when there were 13.
Where do Highroller Casino’s players come from?
The countries named most often in complaints and reviews about Highroller Casino are New Zealand (30%), Canada (21%) and Finland (16%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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