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Gransino Casinoin Singapore

Player reviews and complaints from independent sites, alongside the facts we have recorded about Gransino Casino and its operator (Uno Affiliates).

gransino.com
Capture of the Gransino Casino website

About

Gransino Casino is an online casino operating under the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, among them English, Finnish, German, French. Accounts can be held in 25 currencies — Euros, US dollars, Norwegian kroner, Polish zlotys.

What we collected for the Singapore market on Gransino Casino: 4 tournaments. 5 loyalty tiers.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Taso 1

    Taso 1 Sivuston kampanjat 24/7 Live Chat

  2. 2

    Taso 2

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    350% jopa 16,000€ + 350 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Player Intelligence

389 records

What players report about Gransino Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

126

90% resolved, of those with a known outcome

Total reviews

263

Across all review sites

Player rating

1.25 / 5

Trustpilot 1.8 · AskGamblers 0.7

GEO markets

26

Countries stated on 93% of records

AI-generated summary of player reviews

Players appreciate the wide variety of fun and entertaining games offered by the casino. They also mention that the overall quality of the platform is good, despite some minor issues with providers.

Players are disappointed with the slow withdrawal process, citing a delay of almost two weeks for their funds. They express frustration with the lack of transparency and poor customer support, feeling as though their inquiries are met with generic responses.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal71%89
  • Account15%19
  • KYC / verification4.8%6
  • Responsible gambling4.8%6
  • Bonus2.4%3
  • Technical1.6%2
  • Deposit0.8%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved88%111
  • Unresolved9.5%12
  • Open2.4%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
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2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.