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Casino profile

RooStake Casino

Player complaints and reviews about RooStake Casino, plus its operator (Roostake Partners), licences and welcome offers.

roostake.com
Capture of the RooStake Casino website

About

RooStake Casino belongs to the Roostake Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, including English, Russian, Spanish, Hebrew. 24 account currencies are listed, including Bitcoin, Ethereum, Dogecoin, TRON. We list 4 welcome offers.

RooStake Casino is listed in 13 markets, among them Canada, Australia, Spain and United Kingdom. On the RooStake Casino site for Argentina, we found 4 promotions. The registration form for Argentina has 2 fields; the required ones include e-mail and password.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player Intelligence

74 records

What players report about RooStake Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

38

63% resolved, of those with a known outcome

Total reviews

36

Across all review sites

Player rating

1.25 / 5

Trustpilot 2.0 · AskGamblers 0.5

GEO markets

25

Countries stated on 82% of records

RooStake Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about RooStake Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 38 complaints and 36 reviews about RooStake Casino on 3 sites. In the 12 months to November 5, 2026, they filed 15 complaints and posted 13 reviews. That is 25% fewer complaints than in the 12 months before (20). Reviews are down 38% on the 12 months before (21). Of the complaints with a known outcome, 33% were resolved in the last 12 months, against 90% in the 12 months before.

The problem players report most often is “Withdrawal refused”: 42% of the 38 complaints with a labelled problem. Next come “Withdrawal delay” (32%) and “Verification delay” (7.9%). Complaints about “Withdrawal” make up 74% of those with a topic, against 29% across all brands.

Of the 38 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts RooStake Casino 1,344th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 61%.

Reviewers give RooStake Casino 1.69 out of 5 on average over 36 rated reviews, against 3.44 across all brands. 17% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 1.25 out of 5 across 2 sites. By that score, RooStake Casino ranks 4,165th of 4,287 rated casinos. Reviewers most often praise “Games” (7 reviews). The most common criticism concerns “Customer support” (28 reviews), “Withdrawals” (19 reviews) and “Trust & licence” (10 reviews).

The countries players state most often are Australia (11%), Germany (11%) and Hungary (8.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about RooStake Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Games and the website experience lean positive, with reviewers noting a diverse selection and smooth functionality. However, customer support and payments draw significant concern, as feedback indicates frequent issues in these areas.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused42%16
  • Withdrawal delay32%12
  • Verification delay7.9%3
  • Account not closed on request2.6%1
  • Bonus not credited2.6%1
  • Deposit not credited2.6%1
  • Documents rejected or requested again2.6%1
  • Missing funds2.6%1
  • Other problems5.3%2
Share of the 38 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal74%28
  • KYC / verification11%4
  • Account2.6%1
  • Bonus2.6%1
  • Deposit2.6%1
  • Payments & refunds2.6%1
  • Responsible gambling2.6%1
  • Technical2.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved63%24
  • Unresolved37%14
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

RooStake Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

RooStake Casino against the market
MeasureRooStake CasinoAll brands
Complaints resolved63%59%
Average review rating1.693.44
Complaints per 100 reviews105.626.4
Share of “Withdrawal” complaints74%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars14%5
  • 4 stars2.8%1
  • 3 stars2.8%1
  • 2 stars2.8%1
  • 1 star78%28
Share of 36 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games20%7
  • Website & app11%4
  • Withdrawals11%4
  • Bonuses5.7%2
  • Deposits & payment methods5.7%2
  • KYC / verification2.9%1
Share of the 35 reviews that name at least one aspect.reviews

Criticised

  • Customer support80%28
  • Withdrawals54%19
  • Trust & licence29%10
  • Bonuses14%5
  • Deposits & payment methods14%5
  • KYC / verification11%4
Share of the 35 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia11%7
  • Germany11%7
  • Hungary8.2%5
  • Bolivia6.6%4
  • Croatia6.6%4
  • Vietnam6.6%4
  • Canada4.9%3
  • Ecuador4.9%3
  • Switzerland3.3%2
  • Luxembourg3.3%2
  • Other countries33%20
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261040%11–
20252871%251.92

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2710–
Trustpilot–242.0 / 5
AskGamblers1120.5 / 5

Block 13

Latest complaints and reviews

The newest records about RooStake Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Documents rejected or requested again

    Resolved

    Ecuador · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Vietnam · Trustpilot

  • Complaint

    Withdrawal refused

    Unresolved
  • Complaint

    Withdrawal refused

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about RooStake Casino

Who owns RooStake Casino?

RooStake Casino is operated by V.D. International Ltd. and runs under the Roostake Partners affiliate programme.

Is RooStake Casino licensed?

Yes. RooStake Casino holds a licence from Anjouan Gaming Board.

When was RooStake Casino founded?

RooStake Casino launched in 2025.

Which currencies does RooStake Casino accept?

Currencies listed for RooStake Casino: Bitcoin, Ethereum, Dogecoin, TRON, Ripple, US dollars, Canadian dollars, Euros and 16 more. Its site is available in 6 languages: English, Russian, Spanish, Hebrew and 2 more.

What welcome bonuses does RooStake Casino offer?

4 welcome offers are listed for RooStake Casino. The first on the list is “300% up to €342, 1st Deposit at RooStake Casino”, with a 40× wagering requirement.

Which countries is RooStake Casino available in?

RooStake Casino is listed in 13 markets: Argentina, Australia, Austria, Brazil, Canada, Czechia, New Zealand, Portugal and 5 more.

What bonuses and promotions does RooStake Casino run in Argentina?

We read 4 live offers for Argentina on the RooStake Casino site itself.

What does RooStake Casino ask for at registration in Argentina?

The RooStake Casino registration form for Argentina has 2 fields: e-mail, password. Marked as required: e-mail, password.

What do players say about RooStake Casino?

Players have filed 38 complaints and written 36 reviews about RooStake Casino. Players rate RooStake Casino 1.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at RooStake Casino?

“Withdrawal refused” – 42% of the 38 complaints about RooStake Casino with a labelled problem. Followed by “Withdrawal delay” (32%) and “Verification delay” (7.9%).

Do players report withdrawal problems at RooStake Casino?

Withdrawals are the topic of 28 complaints about RooStake Casino: 74% of the 38 with a topic. The most common withdrawal problem is “Withdrawal refused” (57% of them). Of the withdrawal complaints with a known outcome, 61% were resolved.

Does RooStake Casino resolve player complaints?

63% of the 38 complaints about RooStake Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, RooStake Casino is 1,344th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about RooStake Casino?

Praised most: “Games”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 17% of the rated reviews give four or five stars, and 81% give one or two.

How many complaints has RooStake Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 15 complaints about RooStake Casino. That is 25% fewer than in the 12 months before, when there were 20.

Where do RooStake Casino’s players come from?

The countries named most often in complaints and reviews about RooStake Casino are Australia (11%), Germany (11%) and Hungary (8.2%).