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Gransino Casino in United Kingdom

Player complaints and reviews about Gransino Casino, plus its operator (Uno Affiliates), licences and welcome offers.

gransino.com
Capture of the Gransino Casino website

About

On the Gransino Casino site for United Kingdom, we found 3 tournaments and a loyalty programme with 5 tiers.

Gransino Casino belongs to the Uno Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, Finnish, German, French. 25 account currencies are listed, including Euros, US dollars, Norwegian kroner, Polish zlotys. We list one welcome offer.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Valitse bonuksesi
    350% jopa £13,600 + 350 FS
    100% jopa £170
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  2. 2

    Taso 2

    Valitse bonuksesi
    350% jopa £13,600 + 350 FS
    100% jopa £170
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    350% jopa £13,600 + 350 FS
    100% jopa £170
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    350% jopa £13,600 + 350 FS
    100% jopa £170
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    350% jopa £13,600 + 350 FS
    100% jopa £170
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Player complaints and reviews in United Kingdom

77 records

77 of the 399 records about Gransino Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

89% resolved, of those with a known outcome

Total reviews

59

Across all review sites

Player rating

1.63 / 5

59 ratings by these players

Share of all records

19%

of 399 about Gransino Casino

What players in United Kingdom say about Gransino Casino

Players in United Kingdom have filed 18 complaints and written 59 reviews about Gransino Casino. That is 19% of the 399 records about it from every market. Complaints make up 23% of their records, against 32% across all markets. Their reviews rate it 1.63 out of 5 on average (59 ratings), against 1.82 across all markets. 83% of their rated reviews give one or two stars; across all markets the share is 77%.

The most common problem in their complaints is “Withdrawal delay”: 56% of 18 complaints with a labelled problem (66% across all markets). Compared with all markets, players here raise “Account not closed on request” more often: 22% of their labelled complaints against 8.8%. 89% of their 18 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 4 complaints and 18 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Gransino Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records23%32%
Resolved, of complaints with a known outcome89%88%
Average review rating, out of 51.631.82
Reviews rated 1–2 stars83%77%
Withdrawal delay, of labelled complaints56%66%
Account not closed on request, of labelled complaints22%8.8%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay56%10
  • Account not closed on request22%4
  • Withdrawal refused11%2
  • Bonus not credited5.6%1
  • Gambling limits5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%12
  • Account22%4
  • Bonus5.6%1
  • Responsible gambling5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved89%16
  • Unresolved11%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars8.5%5
  • 4 stars6.8%4
  • 3 stars1.7%1
  • 2 stars5.1%3
  • 1 star78%46
Share of 59 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals14%8
  • Games3.6%2
  • Customer support3.6%2
  • Trust & licence3.6%2
  • Bonuses1.8%1
  • Deposits & payment methods1.8%1
Share of the 56 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals46%26
  • Trust & licence38%21
  • Customer support32%18
  • Fairness & RTP16%9
  • Account14%8
  • Bonuses13%7
Share of the 56 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–11–
20259–381.39
20246–10–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–58–
Casino Guru181–

Block 11

Latest complaints and reviews

The newest records about Gransino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    United Kingdom · Casino Guru

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Gransino Casino in United Kingdom

Does Gransino Casino run tournaments and a loyalty programme in United Kingdom?

Yes. The Gransino Casino site for United Kingdom lists 3 tournaments. Its loyalty programme for United Kingdom has 5 tiers.

How many complaints and reviews about Gransino Casino come from players in United Kingdom?

77 of the 399 complaints and reviews about Gransino Casino come from players in United Kingdom. Across all its markets, 128 complaints have a known outcome, and 88% of them were resolved.

Who owns Gransino Casino?

Gransino Casino is operated by GMBL Tech and runs under the Uno Affiliates affiliate programme.

Is Gransino Casino licensed?

Yes. Gransino Casino holds a licence from Costa Rica Gambling.