100% up to 500 kr.
- Bonus
- 100%
- Max bonus
- 500 kr.
- Min deposit
- 100 kr.
- Wagering
- 10x bonus + deposit
- Max bet
- 80 kr.
Wagering applies to deposit plus bonus.
Casino profile
GetLucky Casino
Player complaints and reviews about GetLucky Casino, plus its operator (ComeOn Connect Affiliates), licences and welcome offers.
getlucky.com
Profile
- Website
- getlucky.com
- Established
- 2014
- Operator
- ComeOn Connect Affiliatesaffiliate programme
- Company
- Get Lucky Ltd
- Licences
- Languages
- English
- Finnish
- Danish
- Currencies
- Euros
- Bitcoin
- Tether
About
GetLucky Casino belongs to the ComeOn Connect Affiliates affiliate programme. The site launched in 2014. It holds a licence from Malta Gaming Authority. The interface is available in 3 languages: English, Finnish, Danish. 3 account currencies are listed: Euros, Bitcoin, Tether. We list 6 welcome offers.
GetLucky Casino is listed in one market, Finland. On the GetLucky Casino site for Finland, we found 6 promotions.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
6 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
500 Bonus Spins at GetLucky Casino
- Free spins
- 500
- Min deposit
- €10
300 EXTRA SPINS on Book of Dead
- Free spins
- 300
- Min deposit
- €25
- Wagering
- 30x
- Max bet
- €5
150 EXTRA SPINS on Book of Dead
- Free spins
- 150
- Min deposit
- €10
- Wagering
- 30x
- Max bet
- €5
100 EXTRA SPINS (€0.1/each)
- Free spins
- 100
- Min deposit
- €10
- Max bet
- €3
€5 bonus money
- Max bonus
- €5
- Min deposit
- €25
- Wagering
- 35x bonus
- Max bet
- €5
Wagering applies to the bonus amount.
Promotions
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Eksklusiiviset pelit
Kampanja
Näistä peleistä pääset nauttimaan vain meillä. Tsekkaa tästä kuumimmat uutuudet!GetLuckyn Kauppa
Kampanja
Kaupassamme voit vaihtaa ansaitsemasi pisteet ilmaiskierroksiin!GetLuckyn tervetulotarjous
Kampanja
Nappaa 100 käteiskierrosta suosikkipeleihin ensitalletuksellasi.Jättipotteja putoilee päivittäin!
Kampanja
Nyt voit voittaa riihikuivaa jopa 10 minuutin väleinJopa 96 900 viikoittaista palkintoa!
Kampanja
Nyt voit voittaa kasapäin palkintoja suosikkisloteista - läpi koko vuoden!Moninkertaista pisteesi!
Kampanja
Kerää jopa 10x pisteet pelaamalla Viikon peliä.
Player Intelligence
92 records
What players report about GetLucky Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
10
40% resolved, of those with a known outcome
Total reviews
82
Across all review sites
Player rating
2.0 / 5
Trustpilot 1.9 · AskGamblers 2.1
GEO markets
11
Countries stated on 84% of records
GetLucky Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about GetLucky Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 10 complaints and 82 reviews about GetLucky Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 28 reviews. Reviews are up 27% on the 12 months before (22). The average review rating rose from 1.55 to 1.64 out of 5 year on year.
Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.
Of the 10 complaints with a known outcome, 40% were resolved, against 59% across all brands. That puts GetLucky Casino 1,724th of 1,917 casinos with at least 10 such complaints.
Reviewers give GetLucky Casino 1.73 out of 5 on average over 82 rated reviews, against 3.44 across all brands. 15% of the ratings are four or five stars, and 80% are one or two. The review sites’ own scores average 2.0 out of 5 across 2 sites. By that score, GetLucky Casino ranks 3,679th of 4,286 rated casinos. Reviewers most often praise “Games” (11 reviews), “Withdrawals” (10 reviews) and “Website & app” (6 reviews). The most common criticism concerns “Customer support” (36 reviews), “Bonuses” (27 reviews) and “Withdrawals” (18 reviews).
The countries players state most often are Denmark (68%), Finland (6.5%) and Netherlands (6.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about GetLucky Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
4
2016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 1 |
Block 02
Complaint categories
- Withdrawal40%4
- Account20%2
- Bonus10%1
- Deposit10%1
- KYC / verification10%1
- Technical10%1
Block 03
Complaint status
- Unresolved60%6
- Resolved40%4
Block 04
GetLucky Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | GetLucky Casino | All brands |
|---|---|---|
| Complaints resolved | 40% | 59% |
| Average review rating | 1.73 | 3.44 |
| Complaints per 100 reviews | 12.2 | 26.4 |
| Share of “Withdrawal” complaints | 40% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 05
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
25
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 3 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 4 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 21 |
| 2025 | 19 |
| 2026 | 25 |
Block 06
Review stars
How the rated reviews split by star.
- 5 stars12%10
- 4 stars2.4%2
- 3 stars4.9%4
- 2 stars9.8%8
- 1 star71%58
Block 07
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games14%11
- Withdrawals13%10
- Website & app7.9%6
- KYC / verification6.6%5
- Bonuses5.3%4
- Customer support3.9%3
Criticised
- Customer support47%36
- Bonuses36%27
- Withdrawals24%18
- Trust & licence21%16
- Fairness & RTP17%13
- Account9.2%7
Block 08
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.5
3
2.25
2
1
4
2.33
1.86
1.32
1.64
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 1.5 |
| 2017 | 3 |
| 2018 | 2.25 |
| 2019 | 2 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 4 |
| 2023 | 2.33 |
| 2024 | 1.86 |
| 2025 | 1.32 |
| 2026 | 1.64 |
Block 09
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Denmark68%52
- Finland6.5%5
- Netherlands6.5%5
- Norway6.5%5
- United Kingdom5.2%4
- Costa Rica1.3%1
- Cyprus1.3%1
- Germany1.3%1
- Egypt1.3%1
- Isle of Man1.3%1
- Other countries1.3%1
Block 10
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 25 | 1.64 |
| 2025 | 1 | – | 19 | – |
| 2024 | 0 | – | 21 | 1.86 |
| 2023 | 0 | – | 3 | – |
| 2022 | 0 | – | 1 | – |
| 2021 | 1 | – | 1 | – |
| 2019 | 1 | – | 4 | – |
| 2018 | 4 | – | 4 | – |
| 2017 | 1 | – | 1 | – |
| 2016 | 2 | – | 3 | – |
A dash means too little data for that year.
Block 11
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 68 | 1.9 / 5 |
| AskGamblers | 8 | 11 | 2.1 / 5 |
| Casino Guru | 1 | 3 | – |
| CasinoReviews | 1 | – | – |
Block 12
Latest complaints and reviews
The newest records about GetLucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Denmark · Trustpilot
- Review
5.0 of 5 stars
Denmark · Trustpilot
- Review
1.0 of 5 stars
Denmark · Trustpilot
- Complaint
Wrong calculation
ResolvedFinland · Casino Guru
- Complaint
Account blocked
Unresolved
2 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about GetLucky Casino
Who owns GetLucky Casino?
GetLucky Casino is operated by Get Lucky Ltd and runs under the ComeOn Connect Affiliates affiliate programme.
Is GetLucky Casino licensed?
Yes. GetLucky Casino holds a licence from Malta Gaming Authority.
When was GetLucky Casino founded?
GetLucky Casino launched in 2014.
Which currencies does GetLucky Casino accept?
Currencies listed for GetLucky Casino: Euros, Bitcoin, Tether. Its site is available in 3 languages: English, Finnish, Danish.
What welcome bonuses does GetLucky Casino offer?
6 welcome offers are listed for GetLucky Casino. The first on the list is “100% up to 500 kr.”, with a 10× wagering requirement.
Which countries is GetLucky Casino available in?
GetLucky Casino is listed in 1 market: Finland.
What bonuses and promotions does GetLucky Casino run in Finland?
We read 6 live offers for Finland on the GetLucky Casino site itself.
What do players say about GetLucky Casino?
Players have filed 10 complaints and written 82 reviews about GetLucky Casino. Players rate GetLucky Casino 2.0 out of 5 on average across the 2 sites that publish one.
Do players report withdrawal problems at GetLucky Casino?
Withdrawals are the topic of 4 complaints about GetLucky Casino: 40% of the 10 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them).
Does GetLucky Casino resolve player complaints?
40% of the 10 complaints about GetLucky Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, GetLucky Casino is 1,724th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about GetLucky Casino?
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 15% of the rated reviews give four or five stars, and 80% give one or two.
How many complaints has GetLucky Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about GetLucky Casino.
Where do GetLucky Casino’s players come from?
The countries named most often in complaints and reviews about GetLucky Casino are Denmark (68%), Finland (6.5%) and Netherlands (6.5%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with GetLucky Casino, and ones players rate about the same.
Other casinos in Finland
Other casinos licensed by Malta Gaming Authority
Other brands of ComeOn Connect Affiliates
Rated alike by players
Casinos whose player rating is closest to that of GetLucky Casino.
