100% up to 1,000 kr and 100 extra spins
- Bonus
- 100%
- Max bonus
- 1,000 kr
- Free spins
- 100
- Min deposit
- 100 kr
- Wagering
- 20x bonus + deposit
Wagering applies to deposit plus bonus.
Casino profile
Casinostugan
Player complaints and reviews about Casinostugan, plus its operator (ComeOn Connect Affiliates), licences and welcome offers.
casinostugan.com
Profile
- Website
- casinostugan.com
- Established
- 2015
- Operator
- ComeOn Connect Affiliatesaffiliate programme
- Company
- Casinostugan Ltd.
- Licences
- Languages
- Swedish
- Currencies
- Swedish kronor
About
Casinostugan belongs to the ComeOn Connect Affiliates affiliate programme. The site launched in 2015. It holds a licence from Swedish Gambling Authority. The interface is in Swedish. One account currency is listed: Swedish kronor. We list one welcome offer.
Casinostugan is listed in one market, Sweden. On the Casinostugan site for Sweden, we found 11 promotions.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Promotions
11 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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Player Intelligence
128 records
What players report about Casinostugan on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
15
53% resolved, of those with a known outcome
Total reviews
113
Across all review sites
Player rating
2.65 / 5
Trustpilot 1.8 · AskGamblers 3.5
GEO markets
2
Countries stated on 90% of records
Casinostugan complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Casinostugan, the way Player Intelligence PRO computes it.
Since 2015, players have posted 15 complaints and 113 reviews about Casinostugan on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 20 reviews. Reviews are up 5% on the 12 months before (19).
The problem players report most often is “Withdrawal delay”: 38% of the 13 complaints with a labelled problem. Next come “Withdrawal refused” (23%) and “Deposit not credited” (7.7%). Complaints about “Withdrawal” make up 53% of those with a topic, against 29% across all brands.
Of the 15 complaints with a known outcome, 53% were resolved, against 59% across all brands. That puts Casinostugan 1,531st of 1,917 casinos with at least 10 such complaints.
Reviewers give Casinostugan 1.55 out of 5 on average over 112 rated reviews, against 3.44 across all brands. 13% of the ratings are four or five stars, and 85% are one or two. The review sites’ own scores average 2.65 out of 5 across 2 sites. By that score, Casinostugan ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews), “Withdrawals” (8 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Withdrawals” (44 reviews), “Customer support” (33 reviews) and “Bonuses” (23 reviews).
The countries players state most often are Sweden (99%) and Norway (0.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Casinostugan: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
20152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 5 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay38%5
- Withdrawal refused23%3
- Deposit not credited7.7%1
- Verification delay7.7%1
- Refund7.7%1
- Game malfunction7.7%1
- Site or app problems7.7%1
Block 03
Complaint categories
- Withdrawal53%8
- Other13%2
- Technical13%2
- Deposit6.7%1
- KYC / verification6.7%1
- Payments & refunds6.7%1
Block 04
Complaint status
- Resolved53%8
- Unresolved47%7
Block 05
Casinostugan against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Casinostugan | All brands |
|---|---|---|
| Complaints resolved | 53% | 59% |
| Average review rating | 1.55 | 3.44 |
| Complaints per 100 reviews | 13.3 | 26.4 |
| Share of “Withdrawal” complaints | 53% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
29
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 5 |
| 2016 | 0 |
| 2017 | 1 |
| 2018 | 1 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 5 |
| 2022 | 12 |
| 2023 | 29 |
| 2024 | 21 |
| 2025 | 24 |
| 2026 | 15 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars11%12
- 4 stars2.7%3
- 3 stars1.8%2
- 2 stars1.8%2
- 1 star83%93
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games8.2%8
- Withdrawals8.2%8
- Customer support5.1%5
- Bonuses4.1%4
- KYC / verification4.1%4
- Deposits & payment methods2%2
Criticised
- Withdrawals45%44
- Customer support34%33
- Bonuses23%23
- Trust & licence18%18
- KYC / verification14%14
- Fairness & RTP13%13
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.6
5
1.5
1
1
1.46
1.57
1.25
1.87
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 3.6 |
| 2016 | 0 |
| 2017 | 5 |
| 2018 | 1.5 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1.46 |
| 2024 | 1.57 |
| 2025 | 1.25 |
| 2026 | 1.87 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Sweden99%114
- Norway0.9%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 15 | – |
| 2025 | 5 | – | 24 | 1.25 |
| 2024 | 2 | – | 21 | 1.57 |
| 2023 | 1 | – | 29 | 1.46 |
| 2022 | 1 | – | 12 | – |
| 2021 | 0 | – | 5 | – |
| 2019 | 1 | – | 0 | – |
| 2018 | 0 | – | 1 | – |
| 2017 | 2 | – | 1 | – |
| 2016 | 2 | – | 0 | – |
| 2015 | 1 | – | 5 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 103 | 1.8 / 5 |
| AskGamblers | 8 | 7 | 3.5 / 5 |
| Casino Guru | 7 | 3 | – |
Block 13
Latest complaints and reviews
The newest records about Casinostugan as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
Sweden · Trustpilot
- Review
5.0 of 5 stars
Sweden · Trustpilot
- Complaint
Site or app problems
ResolvedSweden · Casino Guru
- Complaint
Withdrawal delay
UnresolvedSweden · Casino Guru
- Complaint
Game malfunction
ResolvedSweden · Casino Guru
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Casinostugan
Who owns Casinostugan?
Casinostugan is operated by Casinostugan Ltd. and runs under the ComeOn Connect Affiliates affiliate programme.
Is Casinostugan licensed?
Yes. Casinostugan holds a licence from Swedish Gambling Authority.
When was Casinostugan founded?
Casinostugan launched in 2015.
Which currencies does Casinostugan accept?
The one currency listed for Casinostugan is Swedish kronor. Its site is available in one language: Swedish.
What welcome bonuses does Casinostugan offer?
One welcome offer is listed for Casinostugan. The first on the list is “100% up to 1,000 kr and 100 extra spins”, with a 20× wagering requirement.
Which countries is Casinostugan available in?
Casinostugan is listed in 1 market: Sweden.
What bonuses and promotions does Casinostugan run in Sweden?
We read 11 live offers for Sweden on the Casinostugan site itself.
What do players say about Casinostugan?
Players have filed 15 complaints and written 113 reviews about Casinostugan. Players rate Casinostugan 2.65 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Casinostugan?
“Withdrawal delay” – 38% of the 13 complaints about Casinostugan with a labelled problem. Followed by “Withdrawal refused” (23%) and “Deposit not credited” (7.7%).
Do players report withdrawal problems at Casinostugan?
Withdrawals are the topic of 8 complaints about Casinostugan: 53% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (63% of them).
Does Casinostugan resolve player complaints?
53% of the 15 complaints about Casinostugan with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casinostugan is 1,531st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Casinostugan?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 13% of the rated reviews give four or five stars, and 85% give one or two.
How many complaints has Casinostugan received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Casinostugan.
Where do Casinostugan’s players come from?
The countries named most often in complaints and reviews about Casinostugan are Sweden (99%) and Norway (0.9%).
Screenshots
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Casinostugan, and ones players rate about the same.
Other casinos in Sweden
Other casinos licensed by Swedish Gambling Authority
Other brands of ComeOn Connect Affiliates
Rated alike by players
Casinos whose player rating is closest to that of Casinostugan.
