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Casino profile

Fairspin Casino in Portugal

Player complaints and reviews about Fairspin Casino, plus its operator (Bona Fides Affiliates), licences and welcome offers.

fairspin.io
fairspin.io
Capture of the Fairspin Casino website

Profile

Website
fairspin.io
Established
2018
Operator
Bona Fides Affiliatesaffiliate programme
Company
Techcore Holding B.V.
Licences
Languages
  • English
  • German
  • Russian
  • Polish
  • Spanish
  • Portuguese
  • Japanese
  • Turkish
  • French
  • Indonesian
  • Hungarian
  • Czech
  • Romanian
  • Slovenian
Currencies
  • Euros
  • US dollars
  • Bitcoin
  • Litecoin
  • Tether
  • Ethereum
  • Dogecoin
  • Dash
  • TRON
  • Monero
  • Ripple
  • Bitcoin Cash
  • Binance Coin

About

On the Fairspin Casino site for Portugal, we found 16 cashback offers and 6 tournaments.

Fairspin Casino belongs to the Bona Fides Affiliates affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 14 languages, including English, German, Russian, Polish. 13 account currencies are listed, including Euros, US dollars, Bitcoin, Litecoin. We list 5 welcome offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

16 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Portugal

63 records

63 of the 1,084 records about Fairspin Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

24

96% resolved, of those with a known outcome

Total reviews

39

Across all review sites

Player rating

2.95 / 5

39 ratings by these players

Share of all records

5.8%

of 1,084 about Fairspin Casino

What players in Portugal say about Fairspin Casino

Players in Portugal have filed 24 complaints and written 39 reviews about Fairspin Casino. That is 5.8% of the 1,084 records about it from every market. Complaints make up 38% of their records, against 16% across all markets. Their reviews rate it 2.95 out of 5 on average (39 ratings), against 3.59 across all markets. 49% of their rated reviews give one or two stars; across all markets the share is 32%.

The most common problem in their complaints is “Withdrawal delay”: 42% of 24 complaints with a labelled problem (45% across all markets). Compared with all markets, players here raise “Self-exclusion” more often: 21% of their labelled complaints against 5.1%. 96% of their 24 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: no complaints and 22 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Fairspin Casino in Portugal, or compare the market with another one.

What the assistant can do
Portugal and all markets
FigurePortugalAll markets
Complaints among all records38%16%
Resolved, of complaints with a known outcome96%88%
Average review rating, out of 52.953.59
Reviews rated 1–2 stars49%32%
Withdrawal delay, of labelled complaints42%45%
Self-exclusion, of labelled complaints21%5.1%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%10
  • Self-exclusion21%5
  • Deposit not credited8.3%2
  • Account blocked4.2%1
  • Account closed4.2%1
  • Account not closed on request4.2%1
  • Wagering terms4.2%1
  • Wrong calculation4.2%1
  • Other problems8.3%2
Share of the 24 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%12
  • Responsible gambling21%5
  • Account13%3
  • Deposit8.3%2
  • Bonus4.2%1
  • Technical4.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%23
  • Unresolved4.2%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars46%18
  • 3 stars5.1%2
  • 1 star49%19
Share of 39 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals26%8
  • Games16%5
  • Customer support16%5
  • Trust & licence9.7%3
  • Bonuses6.5%2
  • Other3.2%1
Share of the 31 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals29%9
  • Customer support19%6
  • Bonuses16%5
  • Deposits & payment methods16%5
  • Responsible gambling16%5
  • Trust & licence16%5
Share of the 31 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–223.82
20253–4–
20245–1–
202311100%9–
20225–3–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–31–
Casino Guru228–
AskGamblers2––

Block 11

Latest complaints and reviews

The newest records about Fairspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Portugal · Casino Guru

  • Complaint

    Account closed

    Resolved

    Portugal · Casino Guru

  • Complaint

    Wrong calculation

    Resolved

    Portugal · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Fairspin Casino in Portugal

What bonuses and promotions does Fairspin Casino run in Portugal?

We read 16 live offers for Portugal on the Fairspin Casino site itself.

Does Fairspin Casino run tournaments in Portugal?

Yes. The Fairspin Casino site for Portugal lists 6 tournaments.

How many complaints and reviews about Fairspin Casino come from players in Portugal?

63 of the 1,084 complaints and reviews about Fairspin Casino come from players in Portugal. Across all its markets, 165 complaints have a known outcome, and 88% of them were resolved.

Who owns Fairspin Casino?

Fairspin Casino is operated by Techcore Holding B.V. and runs under the Bona Fides Affiliates affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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