100% up to €100 + 25 Bonus Spins on Hotline or Fruit Spin Slot, 1st Deposit Bonus at Diamond 7 Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Diamond 7 Casino
Player complaints and reviews about Diamond 7 Casino, plus its operator (Superfly Partners), licences and welcome offers.
diamond7casino.com
Profile
- Website
- diamond7casino.com
- Established
- 2015
- Operator
- Superfly Partnersaffiliate programme
- Company
- White Hat Gaming Limited
- Languages
- English
- German
- Finnish
- Norwegian
- Currencies
- British pounds sterling
- Canadian dollars
- Euros
- US dollars
- New Zealand dollars
- Norwegian kroner
About
Diamond 7 Casino belongs to the Superfly Partners affiliate programme. The site launched in 2015. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, German, Finnish, Norwegian. 6 account currencies are listed, including British pounds sterling, Canadian dollars, Euros, US dollars. We list 4 welcome offers.
Diamond 7 Casino is listed in 7 markets, among them Canada, Germany, United Kingdom and New Zealand.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50% up to €150 + 25 Bonus Spins on Jungle Spirit or Starburst Slot, 3rd Deposit Bonus at Diamond 7 Casino
- Bonus
- 50%
- Max bonus
- €150
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
50% up to €250, 2nd Deposit Bonus at Diamond 7 Casino
- Bonus
- 50%
- Max bonus
- €250
- Min deposit
- €20
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
500+ Wager-Free Spins at Diamond 7 Casino
- Free spins
- 500
- Min deposit
- £20
Player Intelligence
36 records
What players report about Diamond 7 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
91% resolved, of those with a known outcome
Total reviews
25
Across all review sites
Player rating
3.18 / 5
AskGamblers 3.15 · Trustpilot 3.2
GEO markets
5
Countries stated on 25% of records
Diamond 7 Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Diamond 7 Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 11 complaints and 25 reviews about Diamond 7 Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 1 review.
The problem players report most often is “Bonus winnings confiscated”: 30% of the 10 complaints with a labelled problem. Next come “Account closed” (20%) and “Bonus not credited” (10%). Complaints about “Bonus” make up 36% of those with a topic, against 21% across all brands.
Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Diamond 7 Casino 354th of 1,917 casinos with at least 10 such complaints.
Reviewers give Diamond 7 Casino 2.98 out of 5 on average over 25 rated reviews, against 3.44 across all brands. 52% of the ratings are four or five stars, and 32% are one or two. The review sites’ own scores average 3.18 out of 5 across 2 sites. By that score, Diamond 7 Casino ranks 2,233rd of 4,286 rated casinos. Reviewers most often praise “Games” (17 reviews), “Bonuses” (15 reviews) and “Customer support” (9 reviews). The most common criticism concerns “Bonuses” (9 reviews) and “Withdrawals” (7 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Diamond 7 Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
201720182019202020212022
| Period | Value |
|---|---|
| 2017 | 5 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated30%3
- Account closed20%2
- Bonus not credited10%1
- Verification delay10%1
- Self-exclusion10%1
- Withdrawal delay10%1
- Winnings voided10%1
Block 03
Complaint categories
- Bonus36%4
- Withdrawal27%3
- Account18%2
- KYC / verification9.1%1
- Responsible gambling9.1%1
Block 04
Complaint status
- Resolved91%10
- Unresolved9.1%1
Block 05
Diamond 7 Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Diamond 7 Casino | All brands |
|---|---|---|
| Complaints resolved | 91% | 59% |
| Average review rating | 2.98 | 3.44 |
| Complaints per 100 reviews | 44 | 26.4 |
| Share of “Bonus” complaints | 36% | 21% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
5
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 1 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars16%4
- 4 stars36%9
- 3 stars16%4
- 2 stars8%2
- 1 star24%6
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games68%17
- Bonuses60%15
- Customer support36%9
- Withdrawals28%7
- Website & app16%4
- Deposits & payment methods8%2
Criticised
- Bonuses36%9
- Withdrawals28%7
- Games12%3
- Website & app12%3
- Customer support12%3
- Fairness & RTP8%2
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4
3.25
2.8
3.25
2.17
4
4.5
1
1
3.5
1
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 4 |
| 2016 | 3.25 |
| 2017 | 2.8 |
| 2018 | 3.25 |
| 2019 | 2.17 |
| 2020 | 4 |
| 2021 | 4.5 |
| 2022 | 1 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 3.5 |
| 2026 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom44%4
- India22%2
- Argentina11%1
- Canada11%1
- Sweden11%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 0 | – | 2 | – |
| 2024 | 0 | – | 1 | – |
| 2022 | 2 | – | 1 | – |
| 2021 | 1 | – | 1 | – |
| 2020 | 0 | – | 3 | – |
| 2019 | 1 | – | 3 | – |
| 2018 | 2 | – | 4 | – |
| 2017 | 5 | – | 5 | – |
| 2016 | 0 | – | 2 | – |
| 2015 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 5 | 20 | 3.15 / 5 |
| Casino Guru | 2 | 4 | – |
| CasinoReviews | 4 | – | – |
| Trustpilot | – | 1 | 3.2 / 5 |
Block 13
Latest complaints and reviews
The newest records about Diamond 7 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
4.0 of 5 stars
India · Casino Guru
- Complaint
Verification delay
ResolvedArgentina · Casino Guru
- Complaint
Self-exclusion
ResolvedCanada · Casino Guru
- Complaint
Winnings voided
Unresolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about Diamond 7 Casino
Who owns Diamond 7 Casino?
Diamond 7 Casino is operated by White Hat Gaming Limited and runs under the Superfly Partners affiliate programme.
Is Diamond 7 Casino licensed?
Yes. Diamond 7 Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was Diamond 7 Casino founded?
Diamond 7 Casino launched in 2015.
Which currencies does Diamond 7 Casino accept?
Currencies listed for Diamond 7 Casino: British pounds sterling, Canadian dollars, Euros, US dollars, New Zealand dollars, Norwegian kroner. Its site is available in 4 languages: English, German, Finnish, Norwegian.
What welcome bonuses does Diamond 7 Casino offer?
4 welcome offers are listed for Diamond 7 Casino. The first on the list is “100% up to €100 + 25 Bonus Spins on Hotline or Fruit Spin Slot, 1st Deposit Bonus at Diamond 7 Casino”, with a 35× wagering requirement.
Which countries is Diamond 7 Casino available in?
Diamond 7 Casino is listed in 7 markets: Austria, Canada, Finland, Germany, New Zealand, Norway, United Kingdom.
What do players say about Diamond 7 Casino?
Players have filed 11 complaints and written 25 reviews about Diamond 7 Casino. Players rate Diamond 7 Casino 3.18 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Diamond 7 Casino?
“Bonus winnings confiscated” – 30% of the 10 complaints about Diamond 7 Casino with a labelled problem. Followed by “Account closed” (20%) and “Bonus not credited” (10%).
Do players report withdrawal problems at Diamond 7 Casino?
Withdrawals are the topic of 3 complaints about Diamond 7 Casino: 27% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them).
Does Diamond 7 Casino resolve player complaints?
91% of the 11 complaints about Diamond 7 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Diamond 7 Casino is 354th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Diamond 7 Casino?
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses” and “Withdrawals”. 52% of the rated reviews give four or five stars, and 32% give one or two.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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