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Cleobetra Casino

Player complaints and reviews about Cleobetra Casino, plus its operator (KNG Partners), licences and welcome offers.

cleobetra.com
Capture of the Cleobetra Casino website

About

Cleobetra Casino belongs to the KNG Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 13 languages, including English, Italian, Finnish, Polish. 18 account currencies are listed, including Euros, US dollars, Canadian dollars, Czech Republic korunas. We list 14 welcome offers.

Cleobetra Casino is listed in 17 markets, among them Canada, Germany, France and Belgium. On the Cleobetra Casino site for Finland, we found 7 tournaments and a loyalty programme with 5 tiers. In Finland, Cleobetra Casino accepts 8 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Sivuston kampanjat
    24/7 Live Chat

  2. 2

    Taso 2

    Sivuston kampanjat
    24/7 Live Chat

  3. 3

    Taso 3

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback

  4. 4

    Taso 4

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Cashback
    Henkilökohtainen VIP-manageri

  5. 5

    Taso 5

    Henkilökohtaiset tarjoukset
    Korkeammat nostorajoitukset
    Sivuston kampanjat
    Cashback
    Henkilökohtainen VIP-manageri

Payment methods

22 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    10 – 5000

  • USDTERC20

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDTSolana

    Cryptocurrency

    10 – 5000

  • USDTBEP20

    Cryptocurrency

    10 – 5000

  • USDTTRC20

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDCSolana

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • Neteller

    E-wallet

    10 – 5000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

Player Intelligence

116 records

What players report about Cleobetra Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33

97% resolved, of those with a known outcome

Total reviews

83

Across all review sites

Player rating

3.25 / 5

Trustpilot 1.7 · AskGamblers 3.35 · Tribuna 4.7

GEO markets

20

Countries stated on 82% of records

Cleobetra Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cleobetra Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 33 complaints and 83 reviews about Cleobetra Casino on 4 sites. In the 12 months to November 5, 2026, they filed 25 complaints and posted 65 reviews. Reviews are up 282% on the 12 months before (17).

The problem players report most often is “Withdrawal delay”: 48% of the 33 complaints with a labelled problem. Next come “Self-exclusion” (15%) and “Account closed” (9.1%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.

Of the 31 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Cleobetra Casino 111th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Cleobetra Casino 2.08 out of 5 on average over 83 rated reviews, against 3.44 across all brands. 20% of the ratings are four or five stars, and 69% are one or two. The review sites’ own scores average 3.25 out of 5 across 3 sites. By that score, Cleobetra Casino ranks 1,989th of 4,287 rated casinos. Reviewers most often praise “Games” (12 reviews), “Customer support” (10 reviews) and “Website & app” (6 reviews). The most common criticism concerns “Withdrawals” (47 reviews), “Customer support” (22 reviews) and “Trust & licence” (17 reviews).

The countries players state most often are Germany (29%), Canada (12%) and Italy (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Cleobetra Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the easy navigation of the casino and the fast response from chat support. They also enjoyed the great selection of games available.

Players disliked the maximum withdrawal limit of 500 euros and the long processing time of 4-5 days for withdrawal requests. Additionally, there were complaints about the lack of options for setting gambling limits and the verification process being a stalling tactic.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay48%16
  • Self-exclusion15%5
  • Account closed9.1%3
  • Account not closed on request9.1%3
  • Deposit not credited6.1%2
  • Account blocked3%1
  • Bonus not credited3%1
  • Verification delay3%1
  • Other problems3%1
Share of the 33 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal52%17
  • Account21%7
  • Responsible gambling15%5
  • Deposit6.1%2
  • Bonus3%1
  • KYC / verification3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%30
  • Open6.1%2
  • Unresolved3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cleobetra Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cleobetra Casino against the market
MeasureCleobetra CasinoAll brands
Complaints resolved97%59%
Average review rating2.083.44
Complaints per 100 reviews39.826.4
Share of “Withdrawal” complaints52%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%13
  • 4 stars4.8%4
  • 3 stars11%9
  • 2 stars9.6%8
  • 1 star59%49
Share of 83 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games16%12
  • Customer support13%10
  • Website & app8%6
  • Withdrawals8%6
  • Bonuses4%3
  • Deposits & payment methods2.7%2
Share of the 75 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals63%47
  • Customer support29%22
  • Trust & licence23%17
  • Bonuses12%9
  • Fairness & RTP8%6
  • KYC / verification6.7%5
Share of the 75 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany29%28
  • Canada12%11
  • Italy12%11
  • Finland9.5%9
  • Australia5.3%5
  • France5.3%5
  • India5.3%5
  • Switzerland3.2%3
  • Poland3.2%3
  • Austria2.1%2
  • Other countries14%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202621100%542.0
20251191%292.24

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–641.7 / 5
Casino Guru252–
Tribuna–144.7 / 5
AskGamblers833.35 / 5

Block 13

Latest complaints and reviews

The newest records about Cleobetra Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Withdrawal delay

    Open

    Finland · Casino Guru

  • Complaint

    Account closed

    Open

    Finland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Switzerland · Casino Guru

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Cleobetra Casino

Which affiliate programme runs Cleobetra Casino?

Cleobetra Casino runs under the KNG Partners affiliate programme.

Is Cleobetra Casino licensed?

Yes. Cleobetra Casino holds a licence from Costa Rica Gambling.

When was Cleobetra Casino founded?

Cleobetra Casino launched in 2025.

Which currencies does Cleobetra Casino accept?

Currencies listed for Cleobetra Casino: Euros, US dollars, Canadian dollars, Czech Republic korunas, Australian dollars, Hungarian forints, Swiss francs, New Zealand dollars and 10 more. Its site is available in 13 languages: English, Italian, Finnish, Polish and 9 more.

What welcome bonuses does Cleobetra Casino offer?

14 welcome offers are listed for Cleobetra Casino. The first on the list is “100% up to $500 + 200 Free Spins, 1st Deposit at Cleobetra Casino”, with a 35× wagering requirement.

Which countries is Cleobetra Casino available in?

Cleobetra Casino is listed in 17 markets: Australia, Austria, Belgium, Canada, Czechia, Finland, France, Germany and 9 more.

Which payment methods does Cleobetra Casino accept in Finland?

The Cleobetra Casino cashier for Finland lists 8 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 2 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Cleobetra Casino in Finland?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Bank Transfer.

Does Cleobetra Casino run tournaments and a loyalty programme in Finland?

Yes. The Cleobetra Casino site for Finland lists 7 tournaments. Its loyalty programme for Finland has 5 tiers.

What do players say about Cleobetra Casino?

Players have filed 33 complaints and written 83 reviews about Cleobetra Casino. Players rate Cleobetra Casino 3.25 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Cleobetra Casino?

“Withdrawal delay” – 48% of the 33 complaints about Cleobetra Casino with a labelled problem. Followed by “Self-exclusion” (15%) and “Account closed” (9.1%).

Do players report withdrawal problems at Cleobetra Casino?

Withdrawals are the topic of 17 complaints about Cleobetra Casino: 52% of the 33 with a topic. The most common withdrawal problem is “Withdrawal delay” (94% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Cleobetra Casino resolve player complaints?

97% of the 31 complaints about Cleobetra Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Cleobetra Casino is 111th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Cleobetra Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 20% of the rated reviews give four or five stars, and 69% give one or two.

How many complaints has Cleobetra Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 25 complaints about Cleobetra Casino.

Where do Cleobetra Casino’s players come from?

The countries named most often in complaints and reviews about Cleobetra Casino are Germany (29%), Canada (12%) and Italy (12%).