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NordSlot Casino

Player complaints and reviews about NordSlot Casino, plus its operator (Scandy Partners), licences and welcome offers.

nordslot.com
Capture of the NordSlot Casino website

About

NordSlot Casino belongs to the Scandy Partners affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, German, Finnish, Spanish. 4 account currencies are listed: Euros, Canadian dollars, US dollars, Norwegian kroner.

NordSlot Casino is listed in 4 markets: Canada, Germany, Spain and Finland.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Player Intelligence

116 records

What players report about NordSlot Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

52

96% resolved, of those with a known outcome

Total reviews

64

Across all review sites

Player rating

3.25 / 5

Trustpilot 1.6 · AskGamblers 4.9

GEO markets

11

Countries stated on 86% of records

NordSlot Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about NordSlot Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 52 complaints and 64 reviews about NordSlot Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 25% of the 51 complaints with a labelled problem. Next come “Account blocked” (24%) and “Verification delay” (18%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.

Of the 52 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts NordSlot Casino 132nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give NordSlot Casino 2.25 out of 5 on average over 55 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 3.25 out of 5 across 2 sites. By that score, NordSlot Casino ranks 1,981st of 4,286 rated casinos. Reviewers most often praise “Games” (16 reviews), “Withdrawals” (16 reviews) and “Customer support” (14 reviews). The most common criticism concerns “Withdrawals” (24 reviews), “Customer support” (16 reviews) and “Trust & licence” (10 reviews).

The countries players state most often are Germany (40%), Netherlands (34%) and Sweden (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about NordSlot Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

The game selection appears to be a key draw, with notably more positive feedback than negative. However, customer support and payments generate more complaints than praise, suggesting areas for improvement.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay25%13
  • Account blocked24%12
  • Verification delay18%9
  • Documents rejected or requested again7.8%4
  • Withdrawal refused7.8%4
  • Game malfunction3.9%2
  • Account closed2%1
  • Account not closed on request2%1
  • Other problems9.8%5
Share of the 51 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal37%19
  • Account27%14
  • KYC / verification25%13
  • Technical5.8%3
  • Bonus1.9%1
  • Deposit1.9%1
  • Customer support1.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%50
  • Unresolved3.8%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

NordSlot Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

NordSlot Casino against the market
MeasureNordSlot CasinoAll brands
Complaints resolved96%59%
Average review rating2.253.44
Complaints per 100 reviews81.326.4
Share of “Withdrawal” complaints37%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars25%14
  • 4 stars1.8%1
  • 3 stars7.3%4
  • 2 stars3.6%2
  • 1 star62%34
Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games25%16
  • Withdrawals25%16
  • Customer support22%14
  • KYC / verification7.8%5
  • Website & app7.8%5
  • Bonuses6.3%4
Share of the 64 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals38%24
  • Customer support25%16
  • Trust & licence16%10
  • Bonuses14%9
  • KYC / verification14%9
  • Account11%7
Share of the 64 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2021202220232024
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany40%40
  • Netherlands34%34
  • Sweden10%10
  • Austria5%5
  • Canada3%3
  • Denmark2%2
  • France2%2
  • Bosnia & Herzegovina1%1
  • Bulgaria1%1
  • Finland1%1
  • Other countries1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20240–2–
20232–4–
20222396%242.19
20212796%342.44

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru5019–
Trustpilot–391.6 / 5
AskGamblers164.9 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about NordSlot Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Sweden · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about NordSlot Casino

Who owns NordSlot Casino?

NordSlot Casino is operated by Gammix Limited Casinos and runs under the Scandy Partners affiliate programme.

Is NordSlot Casino licensed?

Yes. NordSlot Casino holds a licence from Malta Gaming Authority.

When was NordSlot Casino founded?

NordSlot Casino launched in 2021.

Which currencies does NordSlot Casino accept?

Currencies listed for NordSlot Casino: Euros, Canadian dollars, US dollars, Norwegian kroner. Its site is available in 4 languages: English, German, Finnish, Spanish.

Which countries is NordSlot Casino available in?

NordSlot Casino is listed in 4 markets: Canada, Finland, Germany, Spain.

What do players say about NordSlot Casino?

Players have filed 52 complaints and written 64 reviews about NordSlot Casino. Players rate NordSlot Casino 3.25 out of 5 on average across the 2 sites that publish one.

What do players complain about most at NordSlot Casino?

“Withdrawal delay” – 25% of the 51 complaints about NordSlot Casino with a labelled problem. Followed by “Account blocked” (24%) and “Verification delay” (18%).

Do players report withdrawal problems at NordSlot Casino?

Withdrawals are the topic of 19 complaints about NordSlot Casino: 37% of the 52 with a topic. The most common withdrawal problem is “Withdrawal delay” (68% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does NordSlot Casino resolve player complaints?

96% of the 52 complaints about NordSlot Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, NordSlot Casino is 132nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about NordSlot Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 27% of the rated reviews give four or five stars, and 65% give one or two.

Where do NordSlot Casino’s players come from?

The countries named most often in complaints and reviews about NordSlot Casino are Germany (40%), Netherlands (34%) and Sweden (10%).