100% up to €100 + 50 Free Spins, 1st Deposit Welcome Bonus at CasinoEuro
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 40xb
- Max bet
- €6
Wagering applies to the bonus amount.
Casino profile
CasinoEuro
Player complaints and reviews about CasinoEuro, plus its operator (Betsson Group Affiliates), licences and welcome offers.
casinoeuro.com
Profile
- Website
- casinoeuro.com
- Established
- 2002
- Operator
- Betsson Group Affiliatesaffiliate programme
- Company
- BML Group Ltd Casinos
- Licences
- Languages
- English
- Polish
- Portuguese
- Spanish
- Currencies
- Czech Republic korunas
- Euros
- British pounds sterling
- Polish zlotys
- US dollars
- Swedish kronor
About
CasinoEuro belongs to the Betsson Group Affiliates affiliate programme. The site launched in 2002. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Polish, Portuguese, Spanish. 6 account currencies are listed, including Czech Republic korunas, Euros, British pounds sterling, Polish zlotys. We list 3 welcome offers.
CasinoEuro is listed in 5 markets, among them Spain, United Kingdom, Portugal and Poland. In Brazil, CasinoEuro accepts 7 payment methods, among them Cryptocurrencies, Interac, Mastercard and Neteller.
Markets
This brand is listed in 5 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
50 Free Spins, 2nd Deposit Bonus at CasinoEuro
- Min deposit
- €10
- Wagering
- 35x
50 Free Spins, 3rd Deposit Bonus at CasinoEuro
- Min deposit
- €10
- Wagering
- 35x
Payment methods
7 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Bitcoin | – | Cryptocurrency | – | – | – |
| Interac | – | Bank transfer | – | – | – |
| Mastercard | – | Card | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
Bitcoin
Cryptocurrency
–
Interac
Bank transfer
–
Mastercard
Card
–
Neteller
E-wallet
–
Paysafecard
Voucher
–
Skrill
E-wallet
–
Visa
Card
–
Player Intelligence
125 records
What players report about CasinoEuro on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
25
80% resolved, of those with a known outcome
Total reviews
100
Across all review sites
Player rating
2.65 / 5
AskGamblers 3.6 · Trustpilot 1.7
GEO markets
15
Countries stated on 30% of records
CasinoEuro complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about CasinoEuro, the way Player Intelligence PRO computes it.
Since 2013, players have posted 25 complaints and 100 reviews about CasinoEuro on 5 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 4 reviews.
The problem players report most often is “Withdrawal refused”: 23% of the 22 complaints with a labelled problem. Next come “Bonus winnings confiscated” (18%) and “Withdrawal delay” (18%). Complaints about “Withdrawal” make up 48% of those with a topic, against 29% across all brands.
Of the 25 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts CasinoEuro 822nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.
Reviewers give CasinoEuro 3.19 out of 5 on average over 90 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 31% are one or two. The review sites’ own scores average 2.65 out of 5 across 2 sites. By that score, CasinoEuro ranks 2,980th of 4,286 rated casinos. Reviewers most often praise “Games” (59 reviews), “Customer support” (31 reviews) and “Withdrawals” (27 reviews). The most common criticism concerns “Bonuses” (30 reviews), “Withdrawals” (17 reviews) and “Customer support” (9 reviews).
The countries players state most often are United Kingdom (38%), Ireland (11%) and Finland (8.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about CasinoEuro: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
201420152016201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 0 |
| 2018 | 2 |
| 2019 | 0 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 7 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 2 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal refused23%5
- Bonus winnings confiscated18%4
- Withdrawal delay18%4
- Documents rejected or requested again9.1%2
- Bonus not credited4.5%1
- Source of funds checks4.5%1
- Missing funds4.5%1
- Support not responding4.5%1
- Other problems14%3
Block 03
Complaint categories
- Withdrawal48%12
- Bonus20%5
- KYC / verification12%3
- Technical8%2
- Other4%1
- Payments & refunds4%1
- Customer support4%1
Block 04
Complaint status
- Resolved80%20
- Unresolved20%5
Block 05
CasinoEuro against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | CasinoEuro | All brands |
|---|---|---|
| Complaints resolved | 80% | 59% |
| Average review rating | 3.19 | 3.44 |
| Complaints per 100 reviews | 25 | 26.4 |
| Share of “Withdrawal” complaints | 48% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
20
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 6 |
| 2014 | 10 |
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 4 |
| 2019 | 13 |
| 2020 | 20 |
| 2021 | 15 |
| 2022 | 3 |
| 2023 | 3 |
| 2024 | 7 |
| 2025 | 5 |
| 2026 | 1 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars31%28
- 4 stars31%28
- 3 stars6.7%6
- 2 stars4.4%4
- 1 star27%24
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games60%59
- Customer support32%31
- Withdrawals28%27
- Bonuses26%25
- Website & app22%22
- Deposits & payment methods14%14
Criticised
- Bonuses31%30
- Withdrawals17%17
- Customer support9.2%9
- Trust & licence9.2%9
- KYC / verification8.2%8
- Deposits & payment methods7.1%7
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
3.5
4.33
4.63
4.25
3.38
2.33
2.5
4.26
2.83
3.33
2.22
3.6
1
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 1 |
| 2014 | 3.5 |
| 2015 | 4.33 |
| 2016 | 4.63 |
| 2017 | 4.25 |
| 2018 | 3.38 |
| 2019 | 2.33 |
| 2020 | 2.5 |
| 2021 | 4.26 |
| 2022 | 2.83 |
| 2023 | 3.33 |
| 2024 | 2.22 |
| 2025 | 3.6 |
| 2026 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom38%14
- Ireland11%4
- Finland8.1%3
- Poland8.1%3
- Germany5.4%2
- Netherlands5.4%2
- Argentina2.7%1
- Brazil2.7%1
- Denmark2.7%1
- Croatia2.7%1
- Other countries14%5
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 2 | – | 5 | – |
| 2024 | 0 | – | 7 | – |
| 2023 | 1 | – | 3 | – |
| 2022 | 7 | – | 3 | – |
| 2021 | 4 | – | 15 | – |
| 2020 | 1 | – | 20 | 2.5 |
| 2019 | 0 | – | 13 | – |
| 2018 | 2 | – | 4 | – |
| 2017 | 0 | – | 6 | – |
| 2016 | 3 | – | 4 | – |
| 2015 | 2 | – | 3 | – |
| 2014 | 3 | – | 10 | – |
| 2013 | 0 | – | 6 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 16 | 71 | 3.6 / 5 |
| Trustpilot | – | 26 | 1.7 / 5 |
| Casino Guru | 8 | 1 | – |
| latestcasinobonuses.bet | – | 2 | – |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about CasinoEuro as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Review
5.0 of 5 stars
Netherlands · Trustpilot
- Complaint
Source of funds checks
Unresolved - Complaint
Documents rejected or requested again
UnresolvedIreland · Casino Guru
- Complaint
Withdrawal refused
ResolvedCroatia · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot.
Questions about CasinoEuro
Who owns CasinoEuro?
CasinoEuro is operated by BML Group Ltd Casinos and runs under the Betsson Group Affiliates affiliate programme.
Is CasinoEuro licensed?
Yes. CasinoEuro holds a licence from Malta Gaming Authority.
When was CasinoEuro founded?
CasinoEuro launched in 2002.
Which currencies does CasinoEuro accept?
Currencies listed for CasinoEuro: Czech Republic korunas, Euros, British pounds sterling, Polish zlotys, US dollars, Swedish kronor. Its site is available in 4 languages: English, Polish, Portuguese, Spanish.
What welcome bonuses does CasinoEuro offer?
3 welcome offers are listed for CasinoEuro. The first on the list is “100% up to €100 + 50 Free Spins, 1st Deposit Welcome Bonus at CasinoEuro”, with a 40× wagering requirement.
Which countries is CasinoEuro available in?
CasinoEuro is listed in 5 markets: Czechia, Poland, Portugal, Spain, United Kingdom.
Which payment methods does CasinoEuro accept in Brazil?
The CasinoEuro cashier for Brazil lists 7 payment methods: Cryptocurrencies, Interac, Mastercard, Neteller, Paysafecard, Skrill and 1 more.
What do players say about CasinoEuro?
Players have filed 25 complaints and written 100 reviews about CasinoEuro. Players rate CasinoEuro 2.65 out of 5 on average across the 2 sites that publish one.
What do players complain about most at CasinoEuro?
“Withdrawal refused” – 23% of the 22 complaints about CasinoEuro with a labelled problem. Followed by “Bonus winnings confiscated” (18%) and “Withdrawal delay” (18%).
Do players report withdrawal problems at CasinoEuro?
Withdrawals are the topic of 12 complaints about CasinoEuro: 48% of the 25 with a topic. The most common withdrawal problem is “Withdrawal refused” (42% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.
Does CasinoEuro resolve player complaints?
80% of the 25 complaints about CasinoEuro with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, CasinoEuro is 822nd. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about CasinoEuro?
Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 62% of the rated reviews give four or five stars, and 31% give one or two.
How many complaints has CasinoEuro received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about CasinoEuro.
Where do CasinoEuro’s players come from?
The countries named most often in complaints and reviews about CasinoEuro are United Kingdom (38%), Ireland (11%) and Finland (8.1%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with CasinoEuro, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of CasinoEuro.
