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Casino profile

Casimba Casino

Player complaints and reviews about Casimba Casino, plus its operator (Casimba Affiliates), licences and welcome offers.

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Capture of the Casimba Casino website

About

Casimba Casino belongs to the Casimba Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2017. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, German, Norwegian. 6 account currencies are listed, including Canadian dollars, Euros, Norwegian kroner, New Zealand dollars. We list 12 welcome offers.

Casimba Casino is listed in one market, Austria.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

544 records

What players report about Casimba Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80

70% resolved, of those with a known outcome

Total reviews

464

Across all review sites

Player rating

2.97 / 5

Trustpilot 1.5 · AskGamblers 2.9 · Tribuna 4.5

GEO markets

21

Countries stated on 81% of records

Casimba Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casimba Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 80 complaints and 464 reviews about Casimba Casino on 5 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 47 reviews. Reviews are up 74% on the 12 months before (27). The average review rating fell from 1.7 to 1.47 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 48% of the 77 complaints with a labelled problem. Next come “Bonus winnings confiscated” (16%) and “Withdrawal refused” (6.5%). Complaints about “Withdrawal” make up 57% of those with a topic, against 29% across all brands.

Of the 80 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts Casimba Casino 1,155th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 76%.

Reviewers give Casimba Casino 1.86 out of 5 on average over 464 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 2.97 out of 5 across 3 sites. By that score, Casimba Casino ranks 2,536th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (78 reviews), “Games” (70 reviews) and “Customer support” (41 reviews). The most common criticism concerns “Withdrawals” (178 reviews), “Customer support” (123 reviews) and “Bonuses” (101 reviews).

The countries players state most often are United Kingdom (65%), Germany (9.3%) and Canada (5.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casimba Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay48%37
  • Bonus winnings confiscated16%12
  • Withdrawal refused6.5%5
  • Account closed3.9%3
  • Verification delay3.9%3
  • Account blocked2.6%2
  • Wagering terms2.6%2
  • Documents rejected or requested again2.6%2
  • Other problems14%11
Share of the 77 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal57%45
  • Bonus19%15
  • Account7.6%6
  • KYC / verification7.6%6
  • Other2.5%2
  • Deposit1.3%1
  • Payments & refunds1.3%1
  • Responsible gambling1.3%1
  • Customer support1.3%1
  • Technical1.3%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved70%56
  • Unresolved30%24
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casimba Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casimba Casino against the market
MeasureCasimba CasinoAll brands
Complaints resolved70%59%
Average review rating1.863.44
Complaints per 100 reviews17.226.4
Share of “Withdrawal” complaints57%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%73
  • 4 stars5.8%27
  • 3 stars1.7%8
  • 2 stars4.7%22
  • 1 star72%334
Share of 464 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals18%78
  • Games16%70
  • Customer support9.3%41
  • Website & app7.5%33
  • Bonuses6.8%30
  • KYC / verification3.4%15
Share of the 441 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%178
  • Customer support28%123
  • Bonuses23%101
  • Fairness & RTP18%79
  • Trust & licence17%76
  • Account13%58
Share of the 441 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom65%284
  • Germany9.3%41
  • Canada5.9%26
  • New Zealand5.5%24
  • Ireland3.4%15
  • Norway2%9
  • Netherlands1.6%7
  • Argentina1.4%6
  • Austria1.1%5
  • Chile0.9%4
  • Other countries4.3%19
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–471.47
20252–252.18
20244–421.69
20235–19–
20221369%432.0
20211155%1111.77
20202871%1171.85
20191275%352.43
20184–252.24

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4021.5 / 5
AskGamblers22522.9 / 5
Casino Guru313–
CasinoReviews27––
Tribuna–74.5 / 5

Block 13

Latest complaints and reviews

The newest records about Casimba Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Chile · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Casimba Casino

Who owns Casimba Casino?

Casimba Casino is operated by White Hat Gaming Limited and runs under the Casimba Affiliates affiliate programme.

Is Casimba Casino licensed?

Yes. Casimba Casino holds a licence from Malta Gaming Authority.

When was Casimba Casino founded?

Casimba Casino launched in 2017. The site has since closed; its profile is kept for reference.

Which currencies does Casimba Casino accept?

Currencies listed for Casimba Casino: Canadian dollars, Euros, Norwegian kroner, New Zealand dollars, US dollars, Indian rupees. Its site is available in 4 languages: English, Finnish, German, Norwegian.

What welcome bonuses does Casimba Casino offer?

12 welcome offers are listed for Casimba Casino. The first on the list is “200% up to 5000 NZD + 50 Free Spins at Casimba Casino”, with a 35× wagering requirement.

Which countries is Casimba Casino available in?

Casimba Casino is listed in 1 market: Austria.

What do players say about Casimba Casino?

Players have filed 80 complaints and written 464 reviews about Casimba Casino. Players rate Casimba Casino 2.97 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Casimba Casino?

“Withdrawal delay” – 48% of the 77 complaints about Casimba Casino with a labelled problem. Followed by “Bonus winnings confiscated” (16%) and “Withdrawal refused” (6.5%).

Do players report withdrawal problems at Casimba Casino?

Withdrawals are the topic of 45 complaints about Casimba Casino: 57% of the 79 with a topic. The most common withdrawal problem is “Withdrawal delay” (82% of them). Of the withdrawal complaints with a known outcome, 76% were resolved.

Does Casimba Casino resolve player complaints?

70% of the 80 complaints about Casimba Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casimba Casino is 1,155th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casimba Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 22% of the rated reviews give four or five stars, and 77% give one or two.

How many complaints has Casimba Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Casimba Casino.

Where do Casimba Casino’s players come from?

The countries named most often in complaints and reviews about Casimba Casino are United Kingdom (65%), Germany (9.3%) and Canada (5.9%).