200% up to €100 at Lucky Casino
- Bonus
- 200%
- Max bonus
- €100
- Min deposit
- €10
- Wagering
- 35xb
- Max bet
- €5
Wagering applies to the bonus amount.
Casino profile
Lucky Casino
Player complaints and reviews about Lucky Casino, plus its operator (Glitnor Affiliates), licences and welcome offers.
luckycasino.com
Profile
- Website
- luckycasino.com
- Established
- 2015
- Operator
- Glitnor Affiliatesaffiliate programme
- Company
- Glitnor Services Limited
- Languages
- English
- Finnish
- Swedish
- Spanish
- Currencies
- Canadian dollars
- Euros
- Swedish kronor
- Chilean pesos
About
Lucky Casino belongs to the Glitnor Affiliates affiliate programme. The site launched in 2015. It holds licences from Malta Gaming Authority, Swedish Gambling Authority. The interface is available in 4 languages: English, Finnish, Swedish, Spanish. 4 account currencies are listed: Canadian dollars, Euros, Swedish kronor, Chilean pesos. We list 3 welcome offers.
Lucky Casino is listed in 6 markets, among them Canada, Spain, Finland and Austria. In Finland, Lucky Casino accepts 4 payment methods: Käsittelyaika, Nostot, Talletukset and Veloitus. The minimum deposit in € is 10, the maximum 10,000.
Markets
This brand is listed in 6 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% cashback bonus up to €25
- Max bonus
- €25
- Min deposit
- €10
- Wagering
- No wagering needed
- Max bet
- €5
100% Match Deposit at Lucky Casino
- Min deposit
- €10
- Max bet
- €5
Payment methods
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| € | |||||
| Nostot | € | Other | – | 10 | 5000 |
| Talletukset | € | Other | – | 10 | 10000 |
| Currency not stated on the page | |||||
| Käsittelyaika | – | Other | – | – | – |
| Veloitus | – | Other | – | – | – |
€
Nostot
Other
10 – 5000
Talletukset
Other
10 – 10000
Currency not stated on the page
Käsittelyaika
Other
–
Veloitus
Other
–
Player Intelligence
234 records
What players report about Lucky Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
19
63% resolved, of those with a known outcome
Total reviews
215
Across all review sites
Player rating
2.97 / 5
Trustpilot 2.5 · AskGamblers 2.4 · Tribuna 4.0
GEO markets
19
Countries stated on 79% of records
Lucky Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Lucky Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 19 complaints and 215 reviews about Lucky Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 90 reviews. Reviews are up 58% on the 12 months before (57). The average review rating rose from 1.95 to 2.77 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 39% of the 18 complaints with a labelled problem. Next come “Self-exclusion” (17%) and “Withdrawal refused” (17%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.
Of the 19 complaints with a known outcome, 63% were resolved, against 59% across all brands. That puts Lucky Casino 1,344th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.
Reviewers give Lucky Casino 2.28 out of 5 on average over 215 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 61% are one or two. The review sites’ own scores average 2.97 out of 5 across 3 sites. By that score, Lucky Casino ranks 2,536th of 4,286 rated casinos. Reviewers most often praise “Games” (37 reviews), “Withdrawals” (29 reviews) and “Website & app” (25 reviews). The most common criticism concerns “Withdrawals” (61 reviews), “Trust & licence” (47 reviews) and “Customer support” (39 reviews).
The countries players state most often are Sweden (30%), Canada (18%) and Australia (13%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,906 brands Player Intelligence tracks.
Ask the AI analyst about Lucky Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
201720182019202020212022202320242025
| Period | Value |
|---|---|
| 2017 | 1 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 1 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay39%7
- Self-exclusion17%3
- Withdrawal refused17%3
- Bonus not credited5.6%1
- Deposit not credited5.6%1
- Verification delay5.6%1
- Withdrawal fees5.6%1
- Other problems5.6%1
Block 03
Complaint categories
- Withdrawal58%11
- Responsible gambling16%3
- Other11%2
- Bonus5.3%1
- Deposit5.3%1
- KYC / verification5.3%1
Block 04
Complaint status
- Resolved63%12
- Unresolved37%7
Block 05
Lucky Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Lucky Casino | All brands |
|---|---|---|
| Complaints resolved | 63% | 59% |
| Average review rating | 2.28 | 3.44 |
| Complaints per 100 reviews | 8.8 | 26.4 |
| Share of “Withdrawal” complaints | 58% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
72
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 4 |
| 2017 | 9 |
| 2018 | 4 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 8 |
| 2023 | 18 |
| 2024 | 23 |
| 2025 | 72 |
| 2026 | 68 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars21%45
- 4 stars8.4%18
- 3 stars9.8%21
- 2 stars3.7%8
- 1 star57%123
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games19%37
- Withdrawals15%29
- Website & app13%25
- Customer support11%21
- Bonuses10%20
- Deposits & payment methods6.1%12
Criticised
- Withdrawals31%61
- Trust & licence24%47
- Customer support20%39
- Bonuses16%32
- Fairness & RTP15%29
- KYC / verification11%21
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.88
1.89
2.88
3
4.5
3.2
1
1.83
1.09
2.29
2.77
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2.88 |
| 2017 | 1.89 |
| 2018 | 2.88 |
| 2019 | 3 |
| 2020 | 4.5 |
| 2021 | 3.2 |
| 2022 | 1 |
| 2023 | 1.83 |
| 2024 | 1.09 |
| 2025 | 2.29 |
| 2026 | 2.77 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Sweden30%56
- Canada18%33
- Australia13%24
- United States7.5%14
- Germany6.5%12
- Finland6.5%12
- United Kingdom5.4%10
- Spain2.7%5
- France2.7%5
- Netherlands2.2%4
- Other countries5.9%11
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 68 | 2.76 |
| 2025 | 1 | – | 72 | 2.29 |
| 2024 | 5 | – | 23 | 1.09 |
| 2023 | 2 | – | 18 | – |
| 2022 | 1 | – | 8 | – |
| 2021 | 0 | – | 5 | – |
| 2020 | 1 | – | 2 | – |
| 2019 | 5 | – | 2 | – |
| 2018 | 3 | – | 4 | – |
| 2017 | 1 | – | 9 | – |
| 2016 | 0 | – | 4 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 176 | 2.5 / 5 |
| AskGamblers | 6 | 23 | 2.4 / 5 |
| Tribuna | – | 12 | 4.0 / 5 |
| Casino Guru | 6 | 4 | – |
| CasinoReviews | 5 | – | – |
| latestcasinobonuses.bet | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Lucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Sweden · Trustpilot
- Review
5.0 of 5 stars
Sweden · Trustpilot
- Complaint
Withdrawal delay
ResolvedUnited States · Casino Guru
- Complaint
Bonus not credited
ResolvedFinland · Casino Guru
- Complaint
Withdrawal delay
ResolvedCanada · Casino Guru
8 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Lucky Casino
Who owns Lucky Casino?
Lucky Casino is operated by Glitnor Services Limited and runs under the Glitnor Affiliates affiliate programme.
Is Lucky Casino licensed?
Yes. Lucky Casino holds 2 licences: Malta Gaming Authority, Swedish Gambling Authority.
When was Lucky Casino founded?
Lucky Casino launched in 2015.
Which currencies does Lucky Casino accept?
Currencies listed for Lucky Casino: Canadian dollars, Euros, Swedish kronor, Chilean pesos. Its site is available in 4 languages: English, Finnish, Swedish, Spanish.
What welcome bonuses does Lucky Casino offer?
3 welcome offers are listed for Lucky Casino. The first on the list is “200% up to €100 at Lucky Casino”, with a 35× wagering requirement.
Which countries is Lucky Casino available in?
Lucky Casino is listed in 6 markets: Austria, Canada, Chile, Finland, Spain, Sweden.
Which payment methods does Lucky Casino accept in Finland?
The Lucky Casino cashier for Finland lists 4 payment methods: Käsittelyaika, Nostot, Talletukset, Veloitus.
What are the deposit limits at Lucky Casino in Finland?
Deposits in € run from 10 to 10,000 per transaction. The lowest minimum, 10 €, is via Nostot. The highest maximum, 10,000 €, is via Talletukset.
What do players say about Lucky Casino?
Players have filed 19 complaints and written 215 reviews about Lucky Casino. Players rate Lucky Casino 2.97 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Lucky Casino?
“Withdrawal delay” – 39% of the 18 complaints about Lucky Casino with a labelled problem. Followed by “Self-exclusion” (17%) and “Withdrawal refused” (17%).
Do players report withdrawal problems at Lucky Casino?
Withdrawals are the topic of 11 complaints about Lucky Casino: 58% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (64% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.
Does Lucky Casino resolve player complaints?
63% of the 19 complaints about Lucky Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lucky Casino is 1,344th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Lucky Casino?
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 29% of the rated reviews give four or five stars, and 61% give one or two.
How many complaints has Lucky Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about Lucky Casino.
Where do Lucky Casino’s players come from?
The countries named most often in complaints and reviews about Lucky Casino are Sweden (30%), Canada (18%) and Australia (13%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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